Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1533 results found

  1. camera raw S L O W (version 11 on) end 2020-2021

    Camera raw is S L O W since new version of bridge and related technology (cc2021). When I say this is because everything wasn't, before, with the SAME operations and actions.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
  2. PATCH in ZOOM (camera raw) = CRASH

    Bridge 11.0.1.109, ACR always updated (now 13.1.0.658) on Win10/64 updated, Italian loc.

    • open a raw (CR2) file, start working on it with ACR, zoom, patch, zoom in or out, patch something, use circular or gradient filters, zoom, patch ... CRASH. Expected result: working as long as needed on a single or multiple files without crashing NOR slow operations. I perfectly remember it wasn't slow.

    Actual result: S-L-O-W , crash, no work saved, bridge loses the directory position. I have to restart. I thought it would be an hardware error. It's not! Everything worked before.

    This since last CC update.
    News…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CRASH  ·  Admin →
  3. move file or folder does not move, it copies

    when I go to right click, move or file, move the file copies to the location but does not move to the location. I have to manually delete it after. Can't find anything that has changed to indicate this error.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Foto-Downloader gibt falsche Aufnahmezeiten an

    Adobe Bridge, Foto-Downloader Vers. 11.0.2.123; WIN 10 20H2 64bit deutsch.

    Beim Auslesen der Kamera-Speicherkarte bzw. iPhone Fotospeicher werden unter den Bildern falsche Aufnahmezeiten (Tag-Monat) angezeigt; auch die Reihenfolge nach Aufnahmedatum-zeit ist nicht chronologisch. Ebenso ... Speicher-Ziel Ordner nach Aufnahmedatum JJJJ-MM-TT gibt einen falschen Dateinamen wieder.
    Dieser Fehler ist sehr ärgerlich und stört den Workflow erheblich, nachdem alle neuen Ordner/Dateien überprüft werden müssen.
    Bitte schnell korrigieren und/oder Rückmeldung geben. Danke!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  5. File name corruption

    I have a number of files with a "?" as a placeholder until I determine the genus and species of my photo's subject. The latin name is enclosed in parenthesis, so the filename temporarily includes the character string "(?)". When I drag files from Bridge's window to another folder inside Bridge or select "Move to" from the pop-up after right-clicking on the file's thumbnail, the filenames at the destination are truncated at the left parentheses. "Filename (?).psd" becomes "Filename (" with no extension. If there are files with the same name but different extensions, such as "Filename (?).jpg", Bridge wants…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Camera Raw opened from both Bridge 2020 and 2021 opens but freezes completely

    My camera is compatible with the system. I tried everything, but the cursor will not even work. This is utterly ridiculous. I have to have Camera Raw to be able to work. I am at a loss.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  1 comment  ·  CAMERA RAW  ·  Admin →
  7. adobe bridge doesn't work with new camera raw update

    adobe bridge doesn't work with new camera raw update. So frustrating. Cannot copy & paste camera raw settings while in bridge, therefore cannot edit photos. It would take me years without this feature.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  8. Enable stationary image for non-mirrored cropping in ACR

    I would like to be able to crop without the image moving - like happens when I press "Alt/Option" whilst cropping, except without the crop being mirrored/locked to both edges moving.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  9. Photo downloader stops when a video file is encountered

    I am using a mac mini with Apple silicom processors, photo downloader stops on the video file adn don't process remaining pictures
    This wasn't a problem with my previous imac with Lightroom 6.x and video files could be dowloaded. The actuel configuration with the problem is with bridge / and photo downloader (Bridge 11.02.123), I use a direct USB cable between the mac and my camera (Lumix G9) and the battery is charged.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  10. network share

    If you have a network location saved as a favorite, and that computer is OFF, the performance of Bridge is so poor it's unusable. Once the computer with the saved network location comes back on line, performance returns to normal.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  11. Bridge 11.0.1.109: UI of CameraRAW is unusable on Macbook Air M1

    The UI of CameraRAW lacks the descriptions of the features although there is the possibility to make selections with pulldown menus or by clicking on checkboxes.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Admin →
  12. The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Photo Downloader keeps resetting

    Downloader does not retain settings between sessions. I have to input all my previous settings again before I am able to download new photos. Also, the file numbers keep resetting so it's hard to keep track of the current filename.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  14. Creative Cloud libraries error, "To use CC libraries, you need to be logged into a CC account."

    Although I am logged into my CC account, I continue to receive this message in Bridge. Fairly annoying. I like working in Bridge, and would enjoy seeing my CC libraries. I thought the update would fix the issue, but alas, the situation remains unchanged.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Full screen preview in adobe bridge - problem

    When i hit spacebar to do a quick image preview and rating... the screen is now pulsing..... almost a subtle flashing which is very exhausting for my eyes...... why is it doing this? .. it is a new issue ....

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Unable to change default import location

    When using the 'Get Photos from Camera' dialog, there is no option to save the import folder as a default. This used to be possible, so it must have broken at some point.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  17. custom export not starting in custom workspace tab, only putting export on wait list

    Custom export is only working in the standard workspaces. In my saved custom workspace it is only putting the batch on a never starting waiting list.

    MacOs 10.14.6
    Bridge 10.1.1
    Mac Pro

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. .jpeg extension instead of .jpg (Windows 10)

    .jpeg extension is being written with export instead of .jpg (Windows 10)

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,  
    Latest Beta build 14.0.0.57 has support for exporting files to .jpg extension along with a few other features.  
    For a complete list of features available in the Beta build, please refer to the community post:   
    https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-0-0-57/td-p/13986216

    Kindly try this build and share your feedback.    
    Regards,  
    Bridge Team

  19. Photoshop Batch Option Missing

    I was trying to batch a set of photos on bridge but I hit the tools icon and the photoshop option disappeared and I can't bring it back

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
  20. Bridge 2021 Not Completely 64-Bit

    Hi! Running Go64 reports that portions of Bridge are still not 64-Bit. Will this issue be addressed soon? Thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →

Feedback and Knowledge Base