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  1. After upgrading Bridge to version 9.0.3.279 all keywords have been erased

    I am using macOS High Sierra v10.13.6. I have spent years building an extensive list of well categorized keywords. After upgrading Bridge to version 9.0.3.279 all my custom keywords have been erased! There was nothing but a very short list of what I assume must be default keywords installed with the software. By going through old photos, I can see that my keywords are still attached to those files. By selecting them, I can get Bridge to temporarily load the keywords but I have to manually make each one persistent in order to add it back into my keyword library.…

    1 vote
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    2 comments  ·  KEYWORD PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  2. stacks disappear

    Hours upon hours spent grouping design assets into stacks both inside of regular folders and within collections, then after a restart, most of these stacks have disappeared. Happens randomly to random stacks, and it's driving me crazy! I cannot keep an organized design asset library due to this bug. I am on Adobe Bridge v9.1.0.338

    1 vote
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    0 comments  ·  STACK- AUTO STACK  ·  Flag idea as inappropriate…  ·  Admin →
  3. Get Photos From Camera functionality does not recognize my iPhone

    The "Get Photos From Camera" functionality does not recognize my iphone.

    When I plug in my iPhone to my PC and I click "Get Photos From Camera", the Photo Downloader window opens, but the "Get Photos from:" dropdown box does not show the phone.

    I am using Bridge version 9.1.0.338 on Windows 10.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can't drag and drop from Bridge - closing and reopening Photoshop fixes (temporarily)

    Intermittently, lose the ability to drag and drop files from Bridge completely (dragging just doesn't initiate the animation where the transparent thumbnail of the file in question attaches to the cursor to be moved elsewhere in Bridge or dropped into another program).

    Bridge isn't actually crashed, and closing Photoshop immediately returns things to normal - reopening Photoshop also doesn't restart the issue straight away - it's not immediately apparent what's causing it, just that 'something' in photoshop interferes with the cursor.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Rating (star) assignment with one click

    It would be great if you could assign a star rating to a photo with one click on the star under the image. Right now if you click on a star for a photo not already selected, it highlights (making you think you are assigning a rating), but doesn't stick. You must make sure the photo is selected first before clicking on the rating.

    I would suggest either not highlighting the stars when you hover or click on an unselected photo (this is confusing), or allow you to implicitly select a photo when you click on a star.

    2 votes
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    1 comment  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  6. prores

    Prores 4444 with an alpha does not playback smoothly and sometimes it interprets the alpha weird and places the all white alpha on top of the footage. Have also tried rendering straight vs premultiplied and it still gets messed up. Prores 4444 with no alpha plays back ok. We tested this on mac and windows versions of bridge and the last several versions have all had the issue.

    1 vote
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    0 comments  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
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    NEED MORE INFO  ·  3 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bridge crashes while starting viewing a collection

    I can not open Bridge anymore. Whenever Bridge starts while a collection is being displayed, it will freeze and crash right away. Since I closed Bridge last time after working on a collection it will automatically start viewing thiscollection. That is a problem. It is now impossible to start Bridge anymore since it will freeze and crash immediately.

    The collection contains about 400 pictures. No way to start the app anymore without a work around (right click on a picture in explorer "open in Bridge").

    Please fix asap.

    3 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  9. Labels on jpeg

    Labels don't work on jpeg ,raw(nef) but they do work on psd files ?

    2 votes
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    3 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  10. There was an error writing metadata for keywords

    In Bridge 9.0.2.219 / 9.0.1.216 on Mac OSX Mojave 10.14.3

    some jpeg files cannot be assigned keywords. I get the following message 'there was an error writing metadata to xxx.jpg'. Files are either located on the local HD (APFS) or an external HD (USB-C HD HFS+).

    I tried to purge the cache several times as advised on forum threads, installed various versions of Camera Raw (10.X 11.X and 12.X) to no avail. I even reverted back to Bridge 9.0.1.216 but the error persists. This is pretty frustrating. Hope this can be fixed easily. Thanks !

    3 votes
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    2 comments  ·  KEYWORD PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  11. Keywords Erased

    For the third time, Bridge has unexpectedly erased all my keywords. This seemingly happened without cause; I did not just update Bridge. Using Bridge CC 2019 version 9.1.0.338.

    1 vote
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    0 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
  13. Error writing Metadata to files on network drives

    In Bridge, When trying to write metadata to files on my network drives I get "There was an error writing metadata to (file name)”. I have no problem writing metadata to files on my internal hard drive or any hard drive that is directly attached to my computer. I have found 1 other person that is having the same issue. Thank you for checking into this.

    2 votes
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    3 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  14. As of 31 MAY 2019: Adobe Bridge 2019 (current version), Mac OS (current) Crashes ALL the TIME

    As of 31 MAY 2019: Adobe Bridge 2019 (current version), Mac OS (current) Crashes ALL the TIME

    I must have sent 20 bug reports but is anyone out there???

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi ,

    Apologies for the inconvenience caused. Can you please let us know the workflow which causes Bridge to crash. Also if you face the crash again, please submit the crash report and share your Adobe ID. This will help us investigate the root cause of the issue.

    Regards,
    Abhishek Seth
    abseth@adobe.com

  15. 1 vote
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    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bridge discards edited thumbnails in Collections

    When Adobe Bridge for Mac starts up by displaying a collection of photos edited in Camera Raw (because the collection was last to be viewed in the previous session), each thumbnail in that collection reverts from the edited version of the image to an unedited one, or in the case of a DNG, a generic icon. The thumbnails of the edited versions can only be restored by purging the cache for those images or by clicking to another collection or folder and then back. (The second method works for DNG and NEF, but not for JPEGs or TIFFs, which still…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bridge create an Audio Loop when it play next MP4 file. Need to press play button manually

    When Bridge play mp4 files. Audio of next file is a loop of the last played file.
    Need to press play manually to avoid that bug.

    Quand Bridge joue un fichier mp4. Le son du fichier suivant est un loop du fichier précedant.
    Le Cache à été purgé et effacé et bridge redémarré.

    1 vote
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    1 comment  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bridge freeze and crash on Batch Rename

    Version 9.0.3.279, Win 10
    Batch rename causes freeze.
    Forced quit required.
    Repeatable - happens EVERY time.
    Uninstall/reinstall does not resolve.

    Other bugs in current version
    - cannot select first image in a stack when stack is collapsed.
    - not all subfolders visible (view set to show folders/hidden/reject files) some folders are visible, sometimes. Not dependent on number of images/folders (ie. not excessive quantity of files) All become visible when "show items from subfolders" checked, though obviously also showing everything *in* folders also!.

    3 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  20. "NEED MORE INFO" Suggestion - Moderators should require a FOLLOW UP

    It seems that this forum's moderators were not taught to follow up.
    NEED MORE INFO is an option for a Moderator to click but then they forget to actually ASK. What info do they need.

    For example. regarding how their Folders Panel doesn't work with the Magic Mouse.

    They have screen shots:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36282841-scrolling-in-bridge-is-still-broken

    video evidence:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36299365-scrolling-is-impossible-with-a-magic-mouse

    Abhishek Seth listed them as NEED MORE INFO. and asked "which panel is facing this issue" (which was silly because the post had screen shots of the folder Panel)

    But then they didn't ask for what info they require. or say thank you, or…

    2 votes
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    BUG- ISSUE FILED  ·  2 comments  ·  FOLDER PANEL  ·  Flag idea as inappropriate…  ·  Admin →
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