Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1533 results found

  1. Bridge having trouble opening drives. Flips back and forth between drives.

    I am running the latest version on Windows 10 64 bit. Bridge is having trouble reading my drives. It is flipping between drives without opening any. Eventually, it crashes. This is a recent event.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FOLDER PANEL  ·  Admin →
  2. save as jpeg via an action will randomly just save every jpeg over the other...

    saving jpegs in a batch via actions will randomly just save every jpeg from the source over the other. Very frustrating. If i run the action again it will work, after changing absolutely nothing. Have had this issue ever since latest update. Can't stand how much adobe changes everything. This has been my workflow for YEARS!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
  3. Sometimes not completed loaded CR3 files in Canara Raw

    I have lately sometimes problems with CR3 files in Camara Raw. Red blocks are visible on the edges of the photo as if the file is not completely loaded. This does not appear on the JPG files.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
  4. ACR - action labels disappearing on occasions

    On moving between acr actions the action labels have often disappeared in the basic menu

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  5. Camera Raw functions in Bridge and Photoshop invisible, Mac OS 11.6

    Camera Raw functions invisible in Bridge and Photoshop on MacBook Pro Touch running OS Big Sur 11.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  6. After generating a pdf file from Output module it will not open in photoshop. error: could not open "filename.pdf" because of a disk error

    I have generated a proof sheet of images in the Output mode of bridge and tried to open in PS but it won't open and comes up with the error:
    could not open "filename.pdf" because of a disk error

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PDF OUTPUT  ·  Admin →
  7. Image Processor in Bridge missing under Tools

    The image processor in Bridge under the TOOLS TAB is missing

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
  8. Bridge BUG shows jpgs incorrectly some large and some very small

    when I view my jpg images in bridge, they appear extremely small. Sometimes half are showing properly at the size I have selected and half are very small in the preview. It made me nervous thinking that bridge resized the images, but they are all the correct pixals, just not showing correct in bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Open-With from Bridge v11.11 error with Affinty programs

    Open-With from Bridge v11.11 when all affinity products present always opens Affinty Publisher; open with Affinity Photo desired, (when that is selected)
    WORKAROUND IS TO USE DRAG AND DROP.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. "Undo Delete" restores wrong file from Recycle Bin.

    Bridge 11.1.1.185

    Delete an image.
    Do Ctrl-Z or click Undo.
    Bridge restores an image with the same name in a different folder which was erased previously.

    Windows 10 Home 21H1

    Expected the correct file to be restored

    Actually restored a completely different file which was erased previously in a different folder with the same file name

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. Open with

    App type associations on "Open With..." feature are not correct. Click one app and opens a different one...How to fix it?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Photoshop video render fails when using Bridge

    Video Render (export) fails in Photoshop 22.5.0 if PSD was loaded via Bridge 11.1.1.185. Video render works fine if PSD is loaded in Photoshop directly. Render fails by showing busy indefinitely and by never popping up progress window.
    Not sure if this is due to recent Adobe updates or my video card update to a MSI GeForce GTX 1080 Ti 11G. No other system issues have been identified with the video card update. Issue occurs on multiple PSD files that previously had no issue rendering short (~30 second) videos using "YouTube HD 1080p 29.97" H.264 / mp4 preset. System is…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  13. File info panel

    File info panel resets its size after each start of Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE INFO  ·  Admin →
  14. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CRASH  ·  Admin →
  15. Bridge Freezing

    Bridge 2021 (11.1.1) freezes on OS 11.5.2. Message: Operation cannot be completed... Unexpected OS error...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Metadata Keywords sometimes impossible to read/write

    Hello,

    when adding IPTC Core KeyWords to .mp4 or .mov files, I sometimes get an error message telling some files don't accept them. See screenshot.

    I thing it's a Bridge bug:

    - some minutes before, those files accepted to get the same keywords,
    issued files belong to the same group of files that work fine, produced the same minute with the same movie camera
    - after using the following trick, those files work fine again.
    

    My TEMPORARY SOLUTION:

    1/ create a Premiere project
    2/ import issued files in the project
    3/ use the "metadata" tab to add a dummy keyword
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. Batch export does not work if exporting to original folder

    As the title says. Batch export freezes after a couple files (seems to be random? It freezes on a different file after closing and restarting the program) if exporting to the same location. I used a custom JPEG export preset. Confirmed that there are no files with the same name in the original location. When changing location, export works fine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  20. Place in illustrator

    The option Place in Illustrator is not working. It's fine with PS and ID but not with AI. If AI is closed, the program opens but no placement but if AI is open on a document, the feature is not working (even for other friends).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

Feedback and Knowledge Base