Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
1533 results found
-
Bridge won't open files using Explorer's file type association
After the 10.0.3.138 update, Bridge no longer opens files using Windows Explorer's file type associations. For example, if you try to open an mp4 file Bridge will not open it in Movies & TV. Instead it will open it in a third party app if you have one installed that handles that file type. Otherwise, if there isn't a file type associated with it, Bridge will simply not open the file. Changing the file type associations won't work because there are no options for any of the native Window apps. This was not the case in 10.0.2. For now the…
1 vote -
Bridge crashing or unresponsive when renaming
Bridge 2020 (version 10.0.3) MAC
crashes or becomes unresponsive when trying to rename files to either lowercase or uppercase.4 votes -
Unable to eject external media
Very often (but not all the time), I can not eject an external media because "it is being used by Adobe Bridge" - although it is no longer being used by Adobe Bridge. I had to quit Adobe Bridge to resolve the problem.
2 votes -
Bridge becomes unresponsive until I click off, then back onto Bridge
Bridge 10.0.3.138
Click to another app, click bridge, it doesn't respond. Click another app or window again and Bridge6 votes -
Adobe bridge searcch is f-uc-kin-g unreliable
Adobe bridge searcch is f-uc-kin-g unreliable
1 vote -
Thumbnails not shown.
When open the folder download do not generate thumbnails and files in
Bridge CC 2020. It shows other folders but not the download one.
If I check in finder I can see the folders and files.
Thank you1 vote -
Error when delete file
I use Adobe suite on iMac and O.S. Catalina 10.15.1. I've upgraded Bridge to the latest version to 10.0 and every time I delete one or more files (RAW or JPG) it will give me the following error: ""An error occurred during the operation. It is possible that one or more files have not been processed."
1 vote -
Importing from camera not working on Bridge 10.0.3 (Feb 2020 release)
With the upgrade to Feb 2020 (v10.0.3), I can no longer import files when connected directly to the camera.
1 vote -
DNG Conversion failure
When importing large Raw files from a Nikon Z7 into BR the DNG conversion fails randomly when running on a very fast computer and using high speed M.2 memory to load the images on the computer. BR reads an image then does the conversion then gets another image and so on. It seems the reading is overrunning the DNG conversion sometimes causing the DNG conversion to be skipped. LR reads in all the images and then does the DNG conversion so does not experience this problem.
1 vote -
Horrible thumbnail/preview performance, constant 100% CPU usage and freeze-ups
So for the last several months, Bridge CC has had terrible performance, with preview/thumbnail generation taking much longer than it ever did in the past, using 100% of CPU resources while doing so, constantly locking up and even locking up overall system function, even with Bridge.exe set to low priority.
This happens on both systems I use (an i7-4790/24GB/GTX 980 desktop, and a i7-4712/16GB/Quadro K1100M laptop). Both are using SSD for storage.
I have:
Cleared bridge cache.
Added dedicated bridge cache SSD to desktop system (no other use)
Updated all CC software to newest versions as available
Done clean installations…
10 votes -
Linked files
For any reason Bridge don't show in the metadata panel the referenced files even if they are listed in xmp...
1 vote -
Thumbnails stop displaying in order of Date Created when rated or labeled
This is a bug.
Since upgrading to version 10.0.3.138, there's been an issue with the display of thumbnails when they're sorted by Date Created: thumbnails will change position as soon as I rate and/or label them. If I undo the rating/label, they stay in the wrong order. Even if I change the sort method and then go back to Date Created, they stay in the wrong order. Only if I close Bridge and reopen it will they go back to the correct sort order.
This gets tedious, especially when I have multiple windows open for different folders. Hopefully this bug…
1 vote -
FILES DONT OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC.
FILES DON'T OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC. Copying doesn't work within windows, reveal file doesn't work either. I updated both Br and Ps, its still broken.
4 votes -
Cannot load different pictures to camera raw from adobe bridge and bridge shuts down when I do this
I can not load a few photos to camera raw. When I do this bridge crashes and shuts down. Als if I try to edit a lensflare in photoshop, photoshop crashes. This is new for me since 2 weeks ago. I use photoshop CC
1 vote -
Video Thumbnails not Generating / Unable to Preview Videos
I am trying to use Bridge to organise and preview my library of stock video.
From what I've seen online this should be possible, but when I open Bridge and browse to a folder containing video files, all I see is the Quicktime icon.
I don't see full metadata, and I am unable to preview the video within Bridge.
Am using version 10.0.3.138 of Bridge on a 2013 15-inch Retina MacBook Pro running macOS Mojave 10.14.64 votes -
Truncates file names
When running an action to resize a .tif and convert it to .jpg filenames are truncated!
Example 29754.04-29763.37.tif is renamed to 29754.04-29763.jpg
I've been using photoshop for decades and have NEVER had this problem.
Please fix asap1 vote -
Deleting of image files not working in bridge 2020, incl. via move to trash function. Files keep reappearing.
This started with the first version off bridge. It works in 2019 version. Error message reads that some files may not have been processed The file temporarily disappears from bridge, but reappears later.
1 vote -
Bridge doesn't fully close when exiting...
When I exit Bridge to close the program it actually stays running in task manager and I have to manually end the task to close it completely.
Bridge also fails to open (unless I end the task) after I close it because of this bug.
3 votes -
glitched preview in bridge
Guys sorry but this release has bugs everywhere. Just discovered a new one: glitched preview in bridge while using camera raw. At least this one doesn't make Bridge crash. Very much not satisfied of the money that i'm spending for it.
3 votes -
missing collections when upgrading to Bridge 10.0.2 from 9.1
Only half of the collection I have show up in ver 10.0.2. They are the ones I had from a previous version, not 9.1.
Win 10
Went back to 9.1 till its fixed!1 vote