Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1533 results found

  1. What are you doing to my CPU? Simply sitting on a folder of multiple images results in numerous spinning wheels of death...

    What the hell are you doing, whether in the background or foreground, you're consuming vast CPU cycles! The previous version was far more usable...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
  2. On Mac OS, workspaces with different sort orders do not re-sort files (date modified new to old vs filename a to z)

    In Bridge 13.0.2.636 on Mac OS 12.6.3, my two workspaces with different saved file sort orders do NOT re-sort files at all when the workspace button is clicked. I have to right click and choose "reset to saved layout" each time I toggle between my filename workspace (files sorted A to Z), and my Date Modified workspace (files sorted newest to oldest). Otherwise those buttons do a whole lot of nothing, and will just keep the sort order of whichever was last reset, not the one you click on.

    MAJOR BUG considering this program has ONE real job, file management.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  WORKSPACES  ·  Admin →
  3. Error: "Generate pdf failed due to unknown reason"

    Everytime I try to output any number of files, I receive this message. I've tried creating a pdf with 1 and 12 images but neither seems to be working. Everything is up to date. Just a simple 2x2 pdf layout

    Tried uninstalling and reinstalling and restarting the computer.

    Anyone else having this issue?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PDF OUTPUT  ·  Admin →
  4. batch photoshop

    The option to open photos via "batch - Photoshop" does not work after updating. None of the actions available under "Tools - Photoshop" work. Bridge keeps asking to update Photoshop ("Install latest version of Photoshop to continue") even though I already did.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Bridge 2023

    Two screen devices, PS, Bridge open on the first screen, and the second screen displays other software, the mouse cursor cannot return to Bridge, and cannot continue to operate BR. This Muti has already responded, but there is no improvement.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  7. Metadaten Feld "Beschreibung" vergößert sich nicht bei längerem Text

    Wenn man bei Metadaten erstellen im Feld "Beschreibung" einen längeren Text eingibt, der über eine Zeile hinaus geht, dann vergrößert sich nicht mehr das Feld, so dass man den gesamten Text auf einen Blick sehen kann. Das ist zum Schreiben und Lesen sehr schlecht.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FILE INFO  ·  Admin →
  8. Bridge 2023

    關於 Bridge 2023
    1、PSB大圖,產生縮圖速度太慢。
    2、RAW 檔在ACR調整後,在Bridge中,開發設定/清除設定,無法及時反應。
    3、檔案夾排序與Windowsvu相反,這不是習慣問題,而是製造困擾。
    4、dng、cr2 raw檔,在Bridge 的連接,莫名其妙消失,要重新設定。
    5、在中文模式下,按 SPC鍵無法全螢幕放大,要改回英文模式方可。
    6、PSD無法正常瀏覽縮圖,時有時無。
    7、中文版功能表,變成英文字。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  9. Camera Raw opening blank from Bridge and Photoshop

    Whether I try to open one or multiple RAW files from Bridge or through Photoshop (on windows 10), Camera Raw (version 15.2) opens strangely blank, except for the panels and vertical filmstrip. I cannot do any work on new or previously edited images since February 2023. The attached file is a screenshot of Camera Raw window.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
  10. Slideshow Freezes

    After viewing a half dozen images the slideshow freezes and the image starts to flicker. I have to manually hit the space bar twice to go to the next image. I have a MacBook Pro with the M1 chip. Prior to the latest bug fixes I did not have this issue.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SLIDESHOW  ·  Admin →
  11. Moving files from Bridge

    Windows 10 and 11.
    Bridge 13.0.1.583 and previous ...

    After postprod, when moving a RAW 'NEF' file from working directory to 'DONE' directory, the result file 'Jpg, Psd, Tif . . . ' is moved too ! ! !
    Even if it in not selected !

    Step to reproduce :
    1) From Brdige, double click on a RAW file in the Working Directory.
    2) In Camera RAW do the adjustements and open it in PhotoShop.
    3) In PS, finish the postprod . . . and save the file on same directory.
    4) From Bridge move the RAW file to the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Demention

    spelling of Dimension is spelled as Dimention in the Metadata Panel

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →

    Hi,

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Thanks,

    Bridge Team

  13. Pane focus not changing/keyboard navigation woes

    When selecting a folder in my favorites, then typing part of a file/folder name to go to an item in the content pane, the item will be selected, but the blue border to indicate focus is still around the favorites pane. So, if I use the arrow keys to go to the next item in the content pane, it goes to the next item in the favorites pane. The folder pane has different functionality. Selecting a folder in the folders pane and then typing or using the arrow selects a new item in the folder pane and doesn't affect the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Camera Raw

    Camera raw is locked on the upper left corner of the screen and cannot be moved. If there are two screens, it will be locked on the upper left corner of the first screen. What is the purpose? Completely violates the design concept of Windows!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
  15. Photo downloader doesn't download images

    Only a fraction of the images displayed in the photo downloader dialog are actually ingested. Photo downloader does not display any errors or give any indication that photos failed to download.

    This is a longstanding issue, but currently:
    Windows 11
    Bridge 12.0.3.270
    Various cameras and media cards

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Photo Downloader Not Working

    When I try to use the menu option file > get photos from camera nothing happens. No window pops up, no error. I have to drag and drop photos from my camera to bridge. This issue has persisted through multiple uninstall/reinstalls and a fairly thorough registry cleanse of anything bridge related and two application updates.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Lagging when manually rearranging photos

    In Adobe Bridge 2022, selecting multiple photos and rearranging them manually was fairly easy. I deal with large batches of files (wedding galleries that total in several hundreds), which are sent to me by third parties. The order of the gallery is important, and sometimes they would get jumbled up because of all the various ways they'd be shifted around (online servers, email, dropbox, thumbdrives, etc). So one of my job functions would just be to manually go through and sort them the best I could, reestablishing the chronology of the event. Sorting them by the automatic filters (date modified…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
  19. Newly created folder doesn't shown up in copy to drop down menu

    Have to create and enter the folder to make it appear in copy to / move to drop down list

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
  20. Bridge 13.0.0.562 - Folders pane: Current folder moves out of view

    Current folder moves out of view after certain operations.
    Actions that trigger this bug:
    - Drag a file from the content pane to a folder in the Folders pane.

    - Move a folder to another folder.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Thanks,

    Bridge Team

Feedback and Knowledge Base