Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1423 results found

  1. Missing file window

    Can't expand window to view path on missing file window. Also would be great if once you point to a new folder it would automatically find the missing links as in Indesign.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. "Documents" Missing from "Folders" Tab

    After updating to Bridge 12.0.1.246, the Documents folder is missing in the "Folders" tab. I know it's there - I see it plainly in Windows Explorer. And even Bridge knows it's there... the Content window came up in the folder I was last in before the update: "Desktop > This PC > Documents > Photo >2021" Great - except I can't get to any of the other sub-folders in Documents.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. content and preview show different images

    The content panel isn't showing the same picture as the preview panel

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Adobe Bridge and premiere pro doesn't detect metal on Mac OS

    After the last update bridge and premiere pro doesn't detect my graphic card.
    I got a 2019 Mac book pro with an i7, 16GB ram and and 560X graphic card.
    I'm on Mac OS Monterrey 12.2.1.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. no jpeg list under filter just raw (file type)

    no jpeg list under filter just raw (file type)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FILTER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Loosing correction XMP

    Per alcuni file, non ho capito è perchè perde le correzioni fatte.
    ora ce la fate a fare un programma che funziona?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Random photo duplication of images from NAS and incorrect reporting of the number of images.

    Version is 12.0.0.234. Happens when Bridge is run, makes the app unusable.
    Happens on Mac OS 12 and OS 11 on MacBook Pro and iMac.
    Expected result would be showing the correct number of images without any unintended duplication.
    Actual result is random duplication and number of images being shown.
    Please note that this phenomenon doesn't happen in LRC or ApolloOne or Mac Finder or any other app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. JPG File saved by Camera Raw from raw file looks different from raw file + xmp in Bridge 12.0.1.246

    Never experienced a detectable visual difference before . I usually restrict JPG size to 5MB. Saving to a JPG with quality 12 made no difference. Both JPGs looked different from the RAW (CR2) + xmp. I cannot upload the raw or the xmp file, so I can't illustrate the problem with an upload

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. PREVIEWS not always working

    PREVIEWS aren't always generated. I might open a file, PSD, PNG etc , make a change, save it and when i go back to BRIDGE, the preview won't display. To fix this I discovered that I can change the file's name in BRIDGE (then change it back of course to have it named properly) then the preview will be generated. It's very annoying to have to do this multiple times a day.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Photodownloader does not open from bridge

    photodownloader won't open from Bridge - Get photos from camera, it does work OK if selected from File Explorer

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Smart-collection not recognizing special characters like (õäöü)

    Whenever I create a smart collection for a "keyword" "equals to" and use a keyword containing special characters like ä ü õ ö then bridge does not find the pictures with that kewyord. Works fine with other letters.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Trying to move thumbnail instead selects multiple thumbnails.

    Clearing cache sometimes fixes, but only briefly. Restarting Bridge usually fixes, but also only for a while; problem eventually recurs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I can't click on the bridge level.

    Pressing ctrl + numbers does not give you a rating.
    You can't even click on the asterisk!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Text size changes when editing Description

    When I edit text in the metadata panel (set to the biggest setting in preferences), the font is replaced by a slightly smaller one, making me hunt for the correct location to place the cursor. Bridge 12.0.0.234
    Windows 10, I have a 5120x1440 screen while my laptop 4K monitor is closed.
    Behaviour is similar if the User interface scaling is at 100% or Auto.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bridge 12 (2021) scrolling is terrible everywhere

    Scrolling in the folder window doesn't work correctly.
    Scrolls 13x too fast.

    Scrolling in the content window looks like you're scrolling backwards because again, smooth scrolling has not been programmed into this application yet.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bridge & ACR flip

    horizontal or vertical flips made directly in ACR or via Bridge/ACR cannot be copied via Bride to the XMP data (paste ALL settings) of other NEF files from the same camera
    Most recent versions of Bridge and ACR macOS 10.15.7

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bridge does not play nice with cloud storage like (OneDrive).

    I have on-demand files setup on OneDrive to reduce disk space usage. I will push out source files like videos and audio. OneDrive allows you to block specific services from triggering the on-demand download. I am unable to block bridge because it is a seporate service not attached to a main .app or executable. It would be good for this to be handled in a better way than needing to block the bridge entirely, but it would be good if I was allowed to do this as I can no longer use bridge in my workflow. and I previously never…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Raw file does not show changes in xmp file

    In Bridge 12.0.0.234 the thumbnail and preview for a CR2 image does not show the changes made in Camera Raw. If I press the space bar the image fills the screen, remaining in its unaltered state. But if I click on the full-screen image, the view zooms in on the image and changes to show the effects of stored in the XMP file. From then on, the image thumbnail and preview display correctly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Image Processor

    Image Processor Not Working:

    Using Bridge 12.0.0.234 and Photoshop 23.0.1 on a Windows 10 PC.

    I just updated both Bridge and Photoshop to the latest versions, and when I select a photo in Bridge and then select Tools>Photoshop>Image Processor, Photoshop opens, but then nothing happens... the normal Image Processor options-selection window does not appear.

    Help! (I use Image Processor frequently.)

    Brian

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Batch rename not working in pairs on DNG & jpg files.

    I almost always photograph in RAW and JPG at the same time. The Batch Rename was not working so I did an update... problem solved for most of my cameras - Canon and Olympus. But for my DJI files, DNG it is not working.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base