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When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

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  1. Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    3 votes
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    BUG- FIX RELEASED  ·  3 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  2. Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS

    Setup: Windows Server 2012r2 shares, using Bridge with MacOS Mojave (latest versions of each).

    Writing any type of metadata to some file types on our Windows Server 2012r2 shares causes Bridge to freeze. Unfortunately .indd files are one example and the labelling of them is central to our workflow. It starts responding again eventually but each write takes around a minute (and this is over a fast network - mixed 10gbe/1gbe, reads/writes of huge video files get thrown around on here with no problem).

    It also freezes InDesign (though not Photoshop, Chrome, etc.) and won't all you to browse other…

    2 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  3. GPU problem - GTX 1050ti

    Adobe Bridge says there is a problem with the GPU. I have the latets Adobe Bridge, the latest Nvidia drivers and i get this error. (see screenshots).

    Whats is the problem, is this okay? I think it works great but it is a bug in the adobe software.

    Greetings from Holland ♥

    1 vote
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    1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can not delete files!

    I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.

    Tried it several times now, does not work. This has never happened to me before the 2019 version came out!

    3 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bridge.exe - No Disk

    On opening Bridge CC 19 the attached message appears and takes quite a few clicks to eventually close the program.

    3 votes
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    1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  7. Many blue screens

    I use adobe bridge 2019 ! After the last update every time I view photos a blue screen appears

    1 vote
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't click in Bridge

    In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.

    2 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to update to the latest version of Abobe Bridge 9.0.1.216

    In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.

  9. Broken

    Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.

    MacBook OS 10.13.6

    3 votes
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    BUG- NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  10. The operation could not be completed. An unknown operating system error has occurred.

    Bridge 10.0.4 - Repeated error message on startup.

    I have read the posts that are relevant and reinstalled Bridge, rebooted the computer, checked Privacy settings, removed external drives. Bridge still gives continual error messages as soon as it is started.

    The problem went away for a couple of days and has now returned. On moving a photo from one folder to another it moved the entire folder and then showed four copies of the same folder in the directory tree. Back to the same error message now on restarting. Is this unique to me or are others having similar problems?

    0 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
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