Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

122 results found

  1. Bridge 13.0.2.636 - scrolling failure thumb view - german "Miniaturen".

    If mouse pointer is located over the quickview - don't know english name - (in german its called Metadaten beim Drüberfahren anzeigen) the scrolling through thumbview is blocked.
    It worked in the older version.
    If the quickview is turned off, scrolling works, but unfortunately no quickview anymore.
    Therefore bridge is unusable for me if turned on.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. DUPLICATES IN CONTENT PANEL

    how is this possible in 2023? Even windows file explorer handles better icons.

    DUPLICATES EVERYWHERE

    Comeon I have to work with this and I am not a betatester

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. bridge nauseating strobing via spacebar preview + +

    Critical: Spacebar preview after advancing forward or backward causes intense nauseating strobing! I literally get dizzy and nauseous bc the images are glitching tf out! Also, Bridge lost the basic functions of page up-down keys.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. ←↑↓→sometime is not working

    when I use ←↑↓→ to browser images and folder
    then I hit 【Alt + ←】 to go back to Previous folder
    sometimes ←↑↓→ is not working anymore for me.

    Bridge 2023 - v13.0.0.562
    windows 10

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Thumbnail Grid Layout Resized when Switching Workspace

    Bridge 2023. I think this may be an ongoing issue but it would be nice if it was fixed. In the Thumbnails grid layout thumbnail sizes change when switching workspaces with different size Content Windows. Does not happen in other Thumbnail layouts. Workaround is to deselect and then reselect grid layout after changing the Workspace. Very inconvenient when changing Workspaces many times a day. See Attachments.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Image preview is pixelated.

    Hey, Bridge 13.0.0.562... The previews at 100% are pixelated, low res, and useless. The Loupe is also very sluggish and imprecise.
    Windows 11 Home (22H2, OS Build 22621.674)
    i7-9700 @ 3.00 GHz
    32 GB Ram
    Nvidia GeForece RTX 2070 Super 8GB

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Files changing order in timeline view

    When using the timeline view, if you move multiple images at once, the order of the files is reversed instead of preserved when you drop them in the new location. This is causing a massive headache for our work group as our whole days are spent rearranging files to specific orders.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  8. Bridge BUG

    when I view my jpg images in bridge, they appear extremely small. Sometimes half are showing properly at the size I have selected and half are very small in the preview. It made me nervous thinking that bridge resized the images, but they are all the correct pixals, just not showing correct in bridge.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Thumbnails are scrambled

    Just updated to Big Sur; using Bridge 10.0.0.124. My thumbnails are scrambled, even when I select them. The image remains intact, and is visible when the thumbnail is selected, but the thumbnail appears and disappears on its own. I get colored lines that change, but no thumbnails. Tried clearing cache without success. See attached screenshot.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Colormanagement not working in Bridge

    When viewing a file as thumbnail in Bridge no colors outside the sRGB gamut are shown as they are, and that my screen can perfectly show.
    The example is a tiff in the AdobeRGB colorspace with red 220 as the fill color. The gradient runs from red 0 to red 255, but the values above the level 220 are not shown inside Bride. They are visible inside Photoshop, or any other program I use. Computer Apple MacPro, screen Eizo CG277.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Adobe Bridge and Google File Stream

    I'm having trouble and would like to know if someone else had this too - we're using Google File Stream for all the agency - and the Adobe Bridge dont load correctly some files - having trouble with simple things like:

    Rename Files or folders
    Creating New Folders
    Moving Files

    The search too doesnt works well

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Prefer embedded broken in Bridge 2020

    Prefer embedded broken in Bridge 2020. This has been broken since 2018 release. No matter what Bridge will load thumbnails even when "Prefer Embedded" is checked.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. labels take excessively long time to apply

    Labels taking forever to apply on PSDs over 100 mb in 2020 version. It takes an hour to apply labels to 10 files.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. no AE preset preview playback in Bridge CC2019 (another 3 months have passed)

    I really really would like to preview AE presets (in Bridge as in previous versions). It is ridiculous that this BUG has never been addressed. It makes Bridge useless for motion graphics.

    As I have mentioned in previous posts, previews can be played in Bridge 2018. But not being able to use the current version obviously disrupts workflow and is stupidly inefficient. Is Adobe EVER going to attempt to restore AE preset previews? This issue has not been dealt with for years now. I had not encountered this problem before CC2019, but apparently it existed sporadically in numerous earlier versions…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. AE 2019 Preset Previews STILL do not play--8 months later

    ...but I finally see the freeze frames now for the first time since the advent of CC 2019.

    Please rectify this: Bridge 2019 has been broken for more than 8 months. To quickly preview presets I have resorted to using Bridge 2018 or applying/undoing.

    Thanks.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. There is no thumbnail preview for the file's alias!

    Adobe Bridge fails in previewing the file thumbnail in its alias.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bridge 2019 stops displaying thumbnails and metadata for .tif files

    This is a bug.

    Thumbnails and metadata from .tif files, created in Photoshop (with LZW compression - if that makes any difference), randomly fail to display, even though they may have displayed properly yesterday. Once one file exhibits this behaviour, then all of the rest soon follow. So, for example, once one file has stopped displaying a thumbnail, the thumbnail next to it that I can see will disappear when I click on it and it’s metadata will also disappear.

    I have tried deleting the cache and that sometimes works - next time I start Bridge I can see thumbnails…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Hard to rename files/folders with long names

    If a file or folder is over four lines long (in thumbnail view), it's impossible to see the whole filename when you're renaming it. I can't find a way to scroll down to where the cursor is, the only answer seems to be to switch to list view.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Waiting for Initial thumbnail creation 2000 photos takes more than an hour....

    After initial upload to computer it takes Bridge more than an hour to create all initial thumbnails; while doing so bridge pretty much hangs while processor is used for only 5%

    This in unworkable; especially when you have a deadline to quick hand-in an early selection of that day's photo's for immediate publication.

    Using latest Windows 11 Pro system on fast hardware.
    Bridge working folder plus thumbnail cache configured on separate fast SSD NMVe drives (to no avail).

    Bridge software rendering on or off makes no difference.
    Different preview option does not make a difference either (like embedded vs. standard,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Generate Monitor-Size Previews: Wrong size generated

    Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

    The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

    On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

    C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

    Then, when checking "Generate Monitor-Size Previews", I see preview files with…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base