Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
1424 results found
-
Cannot edit metadata or add keywords for video files
.mp4 / .mov / .flv / .m4v
no videos can be edited. It always shows "File does not accept XMP"
1 vote -
Startup lag - Bridge freezes right after startup
Right after Bridge has started, it freezes for a moderately long time. The UI isn't responding, sometimes the window whites out.
Whatever startup script or checking is going on in the background it is blocking everything. It is really annoying and counter-productive.
Tested on Windows 10. Everything updated to the latest version. Tested on 3 computers, one gaming laptop and 2 workstations having i7 processors and 16/32 GB RAM.
This startup freeze is present in Bridge for almost a year. I though it will be removed after a few versions, but it is getting annoying every day.2 votes -
Bridge 2022 Batch Rename Bug on Mac
I cannot batch rename on my mac. Running Mac OS Monterey. Very frustrating.
It worked for me the very first time I tried it and then stopped working. I have tried to restart the app a couple of times and sometimes the files get messed up completely. Good job I have yet to delete my files on my data card.1 vote -
flashing screen
quick viewing in full screen keeps flashing , bridge is updated to the latest version
5 votes -
1 vote
-
files are deleted when "move to" is cancelled
I've seen this bug posted 3 other times and in the 6 years since hit was first reported it hasn't been fixed.
I was moving photos from a memory card to my computer when I noticed I had selected the wrong folder. when I cancelled the operation the photos were no longer in the folder nor on the memory card anymore.
ADOBE FIX THIS
1 vote -
Bridge automatically applies lens correction in Filmstrip view
Bridge automatically applies lens correction to all of my thumbnails when I view them. For example, when I have images that were taken with a fisheye lens, Bridge automatically corrects and flattens these images, which I do not want to happen (first example photo). The only workaround I have found is to select all of my images and open them in Camera Raw and unselect the "Use Profile Corrections" tab for all the images. This then writes an xmp file for every image which I do not want (second example photo). There should be an override of this correction that…
1 vote -
filter items by rating doesn't work
selecting anything from the pull down menu such as "show 1 or more stars" doesn't actually filter. Check box is selected but image results don't change. I am using Bridge 2022 Version 12.0.1.246 on Windows 10 pro version 20H2
3 votes -
Bridge won't recognise DNG files recently imported
As per below png, this just started today. Still able to open files from its location into Camera Raw, just not via Bridge.
Files from previous sessions are still opening in Bridge.
Just updated to latest version with no change. Still won't work.
I notice there have been quite a few posts about this over the years, without one single working answer to this problem!!1 vote -
Bridge 12.0.2 cannot read avif files properly
Bridge should be able to read file type .avif properly. Windows Explorer can read them without any problems.
1 vote -
Bridge 2021 Crashes When Entering Full Screen Mode
When I press 'Spacebar' to view an image in Full Screen Mode, Bridge completely crashes. Interestingly, upon restarting the program, a crash error dialog box does not appear and Bridge opens to the folder I first opened the program in, not the last one. When opening audio and video files, Bridge didn't even try opening the file in Full Screen Mode. It was like I didn't press 'Spacebar.' It only tries entering Full Screen Mode with images, but it crashes when it attempts to do so. I hoped updating to v12.0.2 would fix it, but it didn't. Running Windows 10…
2 votes -
One drive cloud folder not opening on bridge (Macbook Pro with M1 pro chip)
I recently just bought a new Macbook pro with the M1 pro chip and downloaded bridge to access my one drive folder, but its not opening.
I am not sure if this is a glitch or just the M1 pro chip isn't compatible with Bridge 12.0, which is weird because when I was downloading bridge it said it was compatible.
3 votes -
Batch Rename Messed Up File Extensions
I just experienced a situation where Bridge messed up some, but not all, file extensions during a batch rename. It's similar to some other threads I found, but different enough that I thought I'd start a new one.
I have a folder with about 175 items. There are CR2 and JPEG files from two cameras, and HEIC files from an iPhone. When I did the batch rename, several, but nowhere near all, of the CR2 files, and a couple of JPEGs, got assigned the HEIC file extension. And some of the HEIC files were given the CR2 extension. There seems…
2 votes -
Photo Downloader "device is not connected or is busy" when deleting from iPhone
Each time I try to download and delete images from my iPhone using the "Advanced Dialog," it downloads the images but then reports "Device is not connected or is busy" when trying to delete them.
I believe the issue is that the downloader is still trying to read from the device in order to populate the thumbnails in the advanced dialog. If I wait for the dialog to populate all of the thumbnails, the error does not occur. However, on a device with 1000s of images, it can take a very long time to populate the thumbnails.
The error does…
1 vote -
Photo Downloader Order Reversed
Photo downloader USED TO show files in the order shot. That is, oldest first, then next, etc. So when renaming and numbering you'd get them numerical as oldest as lowest number, newest as higher number.
Not anymore. Now it shows newest first, so when you rename/renumber you get newest as the lowest number, oldest as the highest number. Please go back to the old way.
7 votes -
Bridge Consumes over 99% of CPU
See this link in the Adobe Support Community site - it says all I need to say.
5 votes -
Batch rename works incorrectly if there is a dot '.' in the new filename
Heads Up: To avoid this error don't define new filenames that contain a dot.
In Bridge Batch Rename, if I choose to use a new filename that has a dot in it (e.g. name1.name2_unique-identifier) then the RAW files lose their extension and the JPEG files are named differently, see typical results below:
For the JPG's: name1.JPG, name1(1).JPG, name1(2).JPG etc.
For the ARW's: name1.name2_unique-identifier etc. i.e. NO ARW extension.This destroys the association between out of camera RAW and JPG.
REMEDY: With a bit of care the batch rename can be used again (once for the RAW and once for the…
1 vote -
Bridge is not keeping images selected after exiting full-screen preview.
Bridge is not retaining multiple selected images. I select 2 or more images and hit the spacebar to view in full-screen, then rate and label. When I go to exit full screen mode (FSM), I lose everything that was selected. The only thing selected is whatever image I was on when I exited FSM). It happens every single time, not just once in a while.
I've updated graphics card, software, and windows to latest. I've tried "resetting" Bridge. I've tried rolling back to previous versions of Bridge and graphics card. I even tried completely uninstalling and re-installing Bridge without my…
1 vote -
Unable to open Bridge
I purchased a new MacBook Pro running macOS Monterey and have migrated my files and Creative Cloud and I cannot open Bridge. I have uninstalled and reinstalled Bridge several times. I have deleted preferences. I have allowed read write preferences for all users and none of these solutions from the forums has worked.
1 vote -
Find
Find feature not working at all, even with complete filenames
1 vote
- Don't see your idea?