79 results found

1. Bridge won't open files using Explorer's file type association

   After the 10.0.3.138 update, Bridge no longer opens files using Windows Explorer's file type associations. For example, if you try to open an mp4 file Bridge will not open it in Movies & TV. Instead it will open it in a third party app if you have one installed that handles that file type. Otherwise, if there isn't a file type associated with it, Bridge will simply not open the file. Changing the file type associations won't work because there are no options for any of the native Window apps. This was not the case in 10.0.2. For now the only fix I have found for this is to roll back to the previous version of Bridge. I hope this bug gets addressed in future updates.

   After the 10.0.3.138 update, Bridge no longer opens files using Windows Explorer's file type associations. For example, if you try to open an mp4 file Bridge will not open it in Movies & TV. Instead it will open it in a third party app if you have one installed that handles that file type. Otherwise, if there isn't a file type associated with it, Bridge will simply not open the file. Changing the file type associations won't work because there are no options for any of the native Window apps. This was not the case in 10.0.2. For now the… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. ファイル名をバッチで変更のショートカットが動作しない

   ツール→ファイル名をバッチで変更(Ctrl+Shift+R)のショートカットが動作しません｡

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Video Move/Copy fails in Bridge 2020

   If a video is selected (last in a move block or selected for copy), the move/copy fails because the video is open in the DyanmicLinkMediaServer.exe (error discovered in File Explorer). Apparently, the file is opened in the media server used to sort of play the file (it is a poor video player).

   The move/copy fails and must be done with file explorer externally. I don't recall encountering the issues with previous versions, but you must have the video file selected for it to manifest--the last in a selection or individually.

   Also, the media player does not support HEVC Main or Main10.

   If a video is selected (last in a move block or selected for copy), the move/copy fails because the video is open in the DyanmicLinkMediaServer.exe (error discovered in File Explorer). Apparently, the file is opened in the media server used to sort of play the file (it is a poor video player).

   The move/copy fails and must be done with file explorer externally. I don't recall encountering the issues with previous versions, but you must have the video file selected for it to manifest--the last in a selection or individually.

   Also, the media player does not support HEVC Main or… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Renaming a jpg file also causes the raw file with same name to rename.

   Bug:
   Example: Renaming IMG8023.jpg. However, IMG8023.cr2 also renames.
   To rename, I select the filename in the Content panel. The filename highlights. I change the name (add to the existing name: "InstrumentIMG8023."). Both IMG8023.jpg and IMG8023.cr2 rename simultaneously. FYI, I created the .jpg from the raw file - the jpg was not camera generated if it matters.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Illustrator upgrade not reflected in Bridge file associations

   Bridge 10.0.0.124
   I updated Illustrator to 23.1, however Bridges still retained the file association for the previous Illustrator version.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Save JPGs to same directory as RAW: Delete RAWs deletes JPGs

   If I segregate, isolate, by selection or stars selecting ONLY the RAW files I want to delete the JPGs get deleted, moved or copied too.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Can't use the "cut and paste" function, only "copy and paste" in Bridge CC 2019

   I just installed Bridge CC 2019 yesterday on MacOS Sierra. On local and Network drive files, the option to perform an EDIT -> Cut the file is greyed out. Command + X doesn't work either. I can only Copy and Paste. I tried uninstalling and reinstalling, didn't work. I tried running Bridge 2018 separarely on my MacOS system, and the file cut function works as is it's supposed to. It also works on my Bridge CC 2019 on Windows 10 system as it should, so this is really limited to my install of Bridge 2019 on my iMac.

   Anyone else having this issue or facing this problem?

   I just installed Bridge CC 2019 yesterday on MacOS Sierra. On local and Network drive files, the option to perform an EDIT -> Cut the file is greyed out. Command + X doesn't work either. I can only Copy and Paste. I tried uninstalling and reinstalling, didn't work. I tried running Bridge 2018 separarely on my MacOS system, and the file cut function works as is it's supposed to. It also works on my Bridge CC 2019 on Windows 10 system as it should, so this is really limited to my install of Bridge 2019 on my iMac.

   Anyone else… more

   10 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   15 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   NOT A BUG  ·  Abhishek Seth responded

   Dear Users,
   This is as designed for Bridge CC 2019.

   Please post it as a feature request

8. message error when leave

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Bridge create an Audio Loop when it play next MP4 file. Need to press play button manually

   When Bridge play mp4 files. Audio of next file is a loop of the last played file.
   Need to press play manually to avoid that bug.

   Quand Bridge joue un fichier mp4. Le son du fichier suivant est un loop du fichier précedant.
   Le Cache à été purgé et effacé et bridge redémarré.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. The operation could not be completed

    I installed the latest version of Bridge CC 2018 after I reformatted my computer to install Mojave fresh and I've been getting constant "The operation could not be completed" errors. As a test, I thought the maybe the new CC 2019 version would run better on Mojave, but I'm getting the same error constantly to where I have to leave it closed most of the time to get any work done because my computer keeps beeping and jumping the dock icon every time the error pops up.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Add Support for Canon EOS R Raw files (.CR3) in file type associations

    The new Canon Camera Raw format .cr3 is not in the Adobe Bridge file type association

    When selecting a batch of .cr3 files, press Enter and Photoshop will not be processed in batches like .cr2

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. android phone not recognised

    Photo downloader does not see or does not label the connected phone.
    Refresh creates a blank line which is the phone but then all media including music is listed.
    The blank line does not allow a file path to be pasted or typed

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Smart collections not saving to correct location

    Windows 10. Bridge 2019.
    When starting, Bridge 2019 loads existing collections from ".../AppData/Roaming/Adobe/Bridge CC 2019/Collections".

    BUT.. Having had multiple versions of bridge CC on the workstation as they have upgraded and removed themselves over time, I have "Bridge CC/Collections", "Bridge 2014/Collections" up to "Bridge 2019/Collections" under my AppData directory.

    Currently any new Smart Collections created actually SAVE themselves under "Bridge CC/Collections", which is not even looked at by Bridge 2019 when loading smart collections.

    So, to create any new Smart collection, I have to manually move the collection file "New Smart Collection #.collection" from the "Bridge CC/Collections" to "Bridge 2019/Collections" and restart Bridge 2019. It then shows up in Bridge 2019. Very irritating.

    In vain I searched for a registry entry, hoping that maybe it was a leave-behind during upgrades I could just change. No such thing.

    Also tried to "hide" the older "Bridge CC/Collections" directory (renaming it), hoping that Bridge 2019 would then start using the correct directory on saving. This instead has the side-effect that attempting to save a new smart collection simply silently fails. Simply, nothing happens, with no error message at all, when clicking the "Save" button on the new collection settings. The collection settings window stays active, no error message. Only way out being the Cancel button.

    Please teach Bridge to use the same directory when saving and when loading Smart Collections.

    Windows 10. Bridge 2019.
    When starting, Bridge 2019 loads existing collections from ".../AppData/Roaming/Adobe/Bridge CC 2019/Collections".

    BUT.. Having had multiple versions of bridge CC on the workstation as they have upgraded and removed themselves over time, I have "Bridge CC/Collections", "Bridge 2014/Collections" up to "Bridge 2019/Collections" under my AppData directory.

    Currently any new Smart Collections created actually SAVE themselves under "Bridge CC/Collections", which is not even looked at by Bridge 2019 when loading smart collections.

    So, to create any new Smart collection, I have to manually move the collection file "New Smart Collection #.collection" from the "Bridge CC/Collections" to "Bridge 2019/Collections"… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  FILE SYSTEM OPERATIONS  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10

    Bridge CC 2019 Windows 10

    Open file command not working
    Double clicking on icon does not open file.
    All file associations in preferences are correct.
    Bridge is all but useless.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    NEED MORE INFO  ·  2 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Bridge CC 19 does not show external drive in folders

    Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please check if these folders are visible in finder\explorer and bridge CC 2018.

16. Unable to eject external media from within Bridge

    I'm unable to eject SD cards from within Bridge 2019 in Mojave. Right click the drive, click eject...nothing. I have to quit Bridge and eject the media from Finder or the desktop. Had similar problems in 2018, but only with some media. Now, it's every time.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Adobe Bridge CC 2019 sidebar folder view shows hidden files in macOS root directory

    In Adobe Bridge CC 2019 sidebar view (left sidebar with folders), some hidden system directories are visible in macOS High Sierra 10.13.x and Mojave 10.14.x.

    These folders are for example:

    • "private",
    • "Network",
    • "usr",
    • "sbin",
    • "cores",
    • "bin".

    All folders are located in the macOS root directory. Normally these folders are not visible and should be hidden. Hide and Unhide files/folders within macOS preferences is has no effects in Adobe Bridge CC (at least not in the macos root directory).

    Turning on/off the "show hidden files" in Adobe Bridge CC preference option has also no effect in the macOS root directory but in all other directories (e.g. show/hide user "Library" is working with turning on/off appropriate preference in Adobe Bridge CC and macOS).

    It seems Adobe Bridge CC does not understand the "hidden" flag of files in the macOS root directory. This bug is visible in Adobe Bridge CC version 2017/2018 and in the current version.

    In Adobe Bridge CC 2019 sidebar view (left sidebar with folders), some hidden system directories are visible in macOS High Sierra 10.13.x and Mojave 10.14.x.

    These folders are for example:

    • "private",
    • "Network",
    • "usr",
    • "sbin",
    • "cores",
    • "bin".

    All folders are located in the macOS root directory. Normally these folders are not visible and should be hidden. Hide and Unhide files/folders within macOS preferences is has no effects in Adobe Bridge CC (at least not in the macos root directory).

    Turning on/off the "show hidden files" in Adobe Bridge CC preference option has also no effect in the macOS root directory but… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Folder Name with Numbers

    In Brige 2019 i can`t write Numbers (Numbers make the rating) when i wnt to name a folder, only with the numbers block on the right side (WIN)

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    BUG- INVESTIGATION IN PROGRESS  ·  7 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Photo Downloader doesn't have an option to skip files that have already been downloaded on previous runs.

    Would love to have a tick-box that would turn such an option on or off.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    NOT A BUG  ·  Abhishek Seth responded

    Thank you for reporting this.

    Please log this as a feature request for further voting and comments in the feature request section.