Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

53 results found

  1. Batch Rename Doesn't Work

    Bug
    Bridge v12.0.1.246 operating on Windows 10 Pro

    None of the options for Batch Rename are operational: There are no presets to choose from and New Filename options are not functional--stuck on Current Filename / Name / Original Case; next choice is Text--no choice. You can remove Current Filename and begin with Text--still no choice. Completely dysfunctional.

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bridge 2022. Error en Batch rename

    Version 12 error. I have reinstalled version 11 and it does not appear. Attached Chat

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Bridge 2023. Bug when batch renaming files with metadata

    Metadata values aren't anymore correctly extracted from picture files (NEF or JPG).
    Only ^F<value>^F<value> added.
    It was perfectly working in Bridge 9, 10,11,12.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  4. Renaming same raw+jpeg files names files in sequence #1,2,3 ... not 1,1,2,2,3,3...

    When renaming Raw+Jpeg files, Bridge gives them sequential sequence numbers, not the same sequence number i.e. Filename001.raw Filename002.jpg NOT "Filename001.raw" and "Filename001.jpg"

    New Dell Laptop, latest version on all software, Win 10 Home. First tried yesterday, worked after several tries … now not working correctly at all

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Photo Downloader Order Reversed

    Photo downloader USED TO show files in the order shot. That is, oldest first, then next, etc. So when renaming and numbering you'd get them numerical as oldest as lowest number, newest as higher number.

    Not anymore. Now it shows newest first, so when you rename/renumber you get newest as the lowest number, oldest as the highest number. Please go back to the old way.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Batch Rename Milliseconds 000 After Editing Files in ACR

    When trying to batch rename files that have ACR settings in a .XMP sidecar file, the batch rename always puts "000" for the Milliseconds field instead of reading the original timestamp. When I delete or rename the .XMP files to not match and then do the batch rename, it works, but then I'd loose the metadata.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Batch rename not always correctly parsing milliseconds from .nef files

    Version: 10.0.2.131
    .NEF with Date Created in File Info: 2020-01-24 16:08:56.6 -06:00
    gets parsed to: 20200124160856000 - i.e. drops the ms.
    Then, other files (taken during the same second) can conflict due to the same bug, creating more naming problems (i.e. same file name with (1) appended).
    This is a new bug since 2020-01-19
    Windows 7
    Expected result: 20200124160856600
    Actual result: 20200124160856000
    Level of bug: Important (as long as it gets fixed relatively soon)

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Batch Rename Freezes Does Not Work

    Batch Rename Freezes and program will not respond. This happened today with Version 13.0.4 so I checked for updates and found Version 14.0.0 was available so downloaded it but had same issue. A few days ago I started getting a popup about Adobe Acrobat: Acrobat quit unexpectedly. Click 'Learn more' for possible fixes. However, Acrobat did not quit unexpectedly, I had just closed an Acrobat Document. This has been going on for about a week. Wondering if there is any relation to this and Batch Rename not working. I have used Batch Rename previously in Version 13.0.4 before with no…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Adobe Bridge 2022 Batch Rename. BUG

    Unable to RESET Batch Rename DEFAULT Preset.
    Batch Rename window shows "DEFAULT (modified)."
    I am unable to RESET to original DEFAULT.
    Cannot apply Number Suffix to photos in Bridge.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Batch Rename Doesn't Work (ver 12.0.1.246)

    None of the options for Batch Rename are operational: There are no presets to choose from and New Filename options are not functional--stuck on Current Filename / Name / Original Case; next choice is Text--no choice. You can remove Current Filename and begin with Text--still no choice. Completely dysfunctional.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bridge Batch Rename Bug

    The batch rename function is failing to rename any files that have been previewed in Bridge.
    So when trying to batch rename all the files in a given folder, the first one tends to fail as it's auto started a preview, and now Windows 10 is considering that file to be in use / protected from having changes made to it.
    Infact, I can't manually rename the file in Windows either, until I shut bridge down to releasse it from that protection, allowing for changes to be made to the file.
    It's a real annoyance as I'm doing batch renames…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Batch rename skips pictures

    Starting with the update before the current one, batch rename will randomly skip files in the batch.
    On the previous update it was dropping the last photo in the batch. I originally thought that I was just being careless making my selections.
    In the latest version, (Rev. 11.0.1.109) it will drop several out of a batch. They will not be sequential. Just several random shots.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Bridge crashing or unresponsive when renaming

    Bridge 2020 (version 10.0.3) MAC
    crashes or becomes unresponsive when trying to rename files to either lowercase or uppercase.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Batch rename hangs

    When there're some files which may be given same name after renaming, Bridge will takes serial number such as (2), (3), ...and more.
    But today's version, Bridge hangs and the files are left with temporal names.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Serious batch error: When renaming files with batch rename, it skips files

    When renaming a group of files with batch rename, it skips a bunch of files, not just xmp files. This leads to serious data chaos. Already tried resetting the preferences, still experiencing the same problem!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Can't type numbers while batch renaming

    (on Windows) Selecting few files -> Tools -> Batch rename

    In New Filenames section can't write any numbers - they change the star rating and label of the selected files below the window.

    In the old Bridge this was working fine, and I would like to avoid having to press Ctrl while normally changing the rating/label.

    ALSO: While batch renaming in the Preview section at the bottom, no special characters are displaying (including the allowed ones, like for example &)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Batch Name doesn't work since 2022

    The Batch Rename function does not work on Bridge 2024, also didn't work on 2023.

    I keep going back to Bridge 2022 when it did work. (kinda)

    Sometimes Br '22 gets stuck if I'm renaming hundreds or thousands of files. I have to rename them in parts so I can rename all the files.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Can't move cursor to right side text field for batch rename in Bridge 9.0.0.204

    Can't move cursor to right side text field for batch rename on iMac

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Batch Rename in Milliseconds Bug in v2024 (14.0.0.102)

    Mac Ventura 13.7

    When batch renaming using the Date/Time > Date Created > Milliseconds metadata on JPEG or NEF files containing millisecond metadata, the value is ignored and 000 is incorrectly used instead.

    I was able to get this to work once, but it now no longer works on the same files after numerous quit/restart of bridge or computer reboots.

    In the end, I had to write a javascript batch rename to accomplish the task:

    https://community.adobe.com/t5/bridge-discussions/batch-renaming-issue-with-milliseconds/td-p/14886235

    There are already two similar bug reports at this site for this long standing issue that goes back many versions:

    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/39521614-batch-rename-not-always-correctly-parsing-millisec

    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/45327280-batch-rename-milliseconds-000-after-editing-files

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. After updating Bridge today I can no longer rename a file by copying and pasting.

    After updating Bridge today I can no longer rename a file by copying and pasting. If you highlight the file name by clicking on it and then try copying and pasting a new name, the highlight disappears and you are lift with original name. Am using Windows 11 Pro which is up to date, as of 23/02/2024.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base