Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

126 results found

  1. Bridge BUG shows jpgs incorrectly some large and some very small

    when I view my jpg images in bridge, they appear extremely small. Sometimes half are showing properly at the size I have selected and half are very small in the preview. It made me nervous thinking that bridge resized the images, but they are all the correct pixals, just not showing correct in bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Translucent preview glass sbsar files not visible

    Glass sbsar files downloaded from Substance 3D Assets are not translucent in Bridge or Substance player and do not represent the preview online.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bridge 2021 displaying jpg previews very bright and the color is wrong

    I was working on some .psd files from bridge and exported them to .jpgs from Image Processor. In Bridge the .jpg files produced are displaying too bright and with incorrect color.

    I tried emptying the cache, resetting and refreshing the preview and thumbnail preferences and exporting the .psd files with different settings and nothing has corrected the display issue.

    Bridge 11.0.1.109, Photoshop 22.3.0, macOS Big Sur 11.2.3

    I've included a screenshot from Bridge and from Photo Mechanic to show that the .jpg files are previewing properly in other software

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    As per the attached screenshots, it seems there are some camera raw settings applied on the images when you are viewing it on Bridge, could you try the following steps on the images and see if it shows you the correct previews:

    - Right click on image
    - Select Develop Settings → Clear Settings

    Please check and confirm if that resolves the issue for you.

    Thanks,
    Bridge Team

  6. Hovering over a clip with your mouse results in an already playing clip in the preview pane to stop playing

    If I click on a file to preview it, it starts playing automatically. Great!

    But if I move my mouse to the right to choose a keyword, it hovers over another video clip which means the playing clip stops playing! Not great!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. regenerating previews after batch renaming

    After a batch rename, Bridge generates earlier generated previews all over again.
    As if cache is ignored.
    Earlier versions didn't do this. (Bridge v 11.01, MacOS Catalina 10.15.7)

    Really slows down the workflow, unfortunately.
    did a complete reinstall, prefs reseet etc. Is this a policy change? Or a bug?
    best regards
    Eric

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The up loader does not display previews in the thumbnails for raw files for both the Sony RX100MVII and the Sony 7RIV.

    The thumb nails do show fine in Bridge itself. JPEG in the uploader do display previews for both cameras. Please fix this problem

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Bridge 10.1.1.166, Today is 1/8/2021, open bridge, Windows 10 with all updates, Wanted tif preview, got no preview

    tifs don't preview in bridge 10.1.1.166
    Today is 1/8/2021,

    Reproduce: open bridge
    OS:Windows 10 with all updates
    Wanted tif preview,
    got no preview

    Any tif will do

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Excessive CPU Usage

    How about you fix this problem which has been introduced in 2019 version and is still there in 2020 and 2021? Hammering the CPU for days on end to generate previews for a few thousand RAW files. Preferences set to use GPU, but no GPU resources used.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bridge has poor color management

    Bridge 11.0.0.83 shows a magenta hue on every thumbnail. When opening in Camera Raw, the hue remains. The contrast is bad too. Pictures that were adjusted in earlier versions remain ok. Something wrong with the DNG interpretation?

    Mac OS Big Sur 11.0.1 on Mac Mini 2018 3Ghz 6-core Intel i5

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. preview

    I put bridge on my second monitor.
    Press space bar, and the preview is showing on the monitor 1 ..........
    Impossible to find settings to change this.
    Only solution I have found is to change my main display in windows settings .... this is annoying

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Thumbnails are scrambled

    Just updated to Big Sur; using Bridge 10.0.0.124. My thumbnails are scrambled, even when I select them. The image remains intact, and is visible when the thumbnail is selected, but the thumbnail appears and disappears on its own. I get colored lines that change, but no thumbnails. Tried clearing cache without success. See attached screenshot.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unable to view video previews from Libraries

    I can't preview video files from a library, which seems ridiculous and renders Bridge virtually useless for my use. I've purged and reset everything and it doesn't even look like wanting to show me a preview

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bridge display JPG images with black overlay on content preview / thumbnails

    Since I've updated to the latest version of Adobe Bridge and Photoshop, all JPG images are being displayed with a very strong black overlay. Images in preview mode and thumbnails in Bridge are pretty useless as we can't see the image due to the black overlay. All JPG opened in other preview software and / or Adobe app like illustrator display the images correctly that is to say without black overlay. What is wrong with Bridge and Photoshop ?

    using latest version of Creative Cloud apps and windows 10 64 bit plus an ASUS ZenBook pro

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bridge display JPG images with black overlay on content preview / thumbnails

    Since I've updated to the latest version of Adobe Bridge and Photoshop, all JPG images are being displayed with a very strong black overlay. Images in preview mode and thumbnails in Bridge are pretty useless as we can't see the image due to the black overlay. All JPG opened in other preview software and / or Adobe app like illustrator display the images correctly that is to say without black overlay. What is wrong with Bridge and Photoshop ?

    using latest version of Creative Cloud apps and windows 10 64 bit plus an ASUS ZenBook pro

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. png import

    I always imported pngs into bridge to make contact sheets. Now I get a message that it does not accept pngs? WHAT????? WHY????

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bridge 2021 rotate 90 right does not work

    Unable to rotate thumbnails by 90

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base