Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

91 results found

  1. Error in date order uploading from iPhone

    I am using Bridge 10.0.3.138 and use it to upload Photo's from my iPhone8. To be honest, neither Bridge Version or iPhone model are relevant, because Bridge has been doing this for several years and It does it with every iPhone model. When I connect my iPhone to my pc, and once iTunes has synced I use Bridge Photo Downloader to upload images. Once Bridge eventually finds my iPhone, (and it can take several attempts for Bridge to recognise the iPhone, sometimes saying this device contains no images which is wrong, but that's another thread) - it does not sort…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Cannot quit Bridge with Cmd+Q shortcut

    Somehow for whatever reason the shortcut Cmd+Q to quit does not work. I can use any other shortcut within the app, but Cmd+Q does not do anything.

    I've had this bug for a few versions now, so I'm not 100% sure it is Bridge related., but it seems to be the only app affected. All the other CC apps work just fine.

    I found that when I keep Bridge in foreground the shortcut Cmd+Q does work. It stops working when I hide the app and pull it back to foreground.

    I'm quitting through the menu now, but it would be…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Inability to copy existing files

    As shown on the attachment, this problem IS NOT FIXED. I have been getting the error message for years.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Folder Cruising displays folders incorrectly

    when folder cruising the folder names will appear and then disappear when moused over so it looks like the folder is not there. If you hover over other folders and come back to the folder you want, it will reappear.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Place in Illustrator

    I use the "Place in Illustrator/InDesign/Photoshop" feature frequently. Since I've updated to the latest version of Bridge and Illustrator, I'm having problems when placing an image in Illustrator. It places the image, but then locks up and I am unable to work with the placed image.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Can't open SD card reader in Bridge 2020 (Mac)

    Can't open images from SD card in Bridge 2020 but can in 2019 version.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. unable to delete raw and jpeg at the same time. Used to be able to delete raw and the jpeg would also be deleted.

    In the latest version (9.1.0.338) Jpeg files do not delete when the raw file is deleted. It used to delete both at the same time. This creates huge problems when trying to cull bad files.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Annoying Interface features(?)

    Why is there no category for issues with the user interface?

    The rest of the points below concern annoyances with the use interface in version 9.1.0.338. I use Bridge to show three directories above each other, as in the screen shot attached. Some of the point relate to this overlapping; others are general (so labeled).

    1. (General) Why does the slider reset to the first image when changing the preview size?

    2. (General) Why do these stars show up when an image is selected? I can't turn this off. I can't control whether the rating info is shown.

    3. Having the crop/edit icons…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Wrong translation

    Adobe Bridge is using a literal translation of the word "Spotlight" for native search on OSX in the Norwegian language version. Apple however is still just calling it Spotlight. Might also affect other Adobe apps?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Color synchronisation don't work in 2019

    After updating to Bridge 2019 color sync is no more working. It causes that the soft proof in other applications like InDesign is no more possible.

    (WHY ARE THE CATEGORIES ABOVE ALL WRITTEN TALL?)

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bridge prevents screen saver and sleep on Mac

    Several of the Macs in our studio are running the latest version of Mojave, but the screen saver never comes on and the Mac's won't automatically sleep when they are supposed to.

    I did some investigation and it turns out that it is Adobe Bridge that is causing the problem (see attached image).

    Please fix this as soon as possible! Screen savers and sleep are designed to protect hardware and save power and Bridge disabling this is shocking.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Unable to Convert CR3 to DNG using Bridge Photo Downloader

    Adobe Bridge Photo Downloader won't convert my CR3 files to DNG during the conversion. Separately downloaded DNG converter also does not recognize the files.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Mouse changes when in Bridge window

    I have my pointer set to XL as windows default. this carries through in PS and AI however when I use the bridge the pointer size drops by 50%. Please correct this bug to maintain the same pointer as windows default.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Color Settings not staying Synced in Bridge 2019

    I have to constantly re-establish my color settings in Bridge, they will not hold, or lock in settings that I need for Indesign, Illustrator PDF exports. I there any way to fix this in future versions of Bridge?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. cannot move / drag window

    When bridge is resized, I cannot drag it from the top of the bar to move it around the screen unless I click at the utmost top of the bar.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. UI problem on 1 out of 2 monitors

    Since the latest update, I have an issue in my secondary monitor (Dell U2410 running @ 1920 x 1200) that I usually run Bridge on. The issue does not manifest itself on my main monitor (Dell U2515H running at 2560 x 1440) They are running on an Nvidia Quadro 4000.
    I have Bridge expanded to full screen, but on either "delete" (any file) or batch rename, Bridge floats itself and shrinks to only fill half the screen.
    This is since 9.0.3279 x64 update

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. All files open in After Effects and not the Default App

    Every time I open or Double Click any file like .PSD or .Jpg they all open in After Effects and not the Default App.

    Problem started when updated to Bridge V9.0.2.219 x64

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Cannot drag files from filename, can only drag from icon - Windows 10 version 1809 + Bridge CC 9.0.3.279

    I cannot drag files from the filename to an application in windows 10 when viewing files in the "view content as details" or in the "view content as list" viewing modes.

    Its a lot easier to have my files laid out so I can see the filename then quickly drag and drop to the application. Bridge does this easily. Bridge is a great alternative for me to Windows File Explorer.

    Unfortunately, it looks like the UI developers missed the part where users can drag from the filename and the icon itself to an application.

    Oops!

    Hope to see it on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. prefer embedded is broken in 9.XXX

    prefer embedded is broken in 9.XXX

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Are you unable to open up the file in default program?
    Also is this for all file formats
    Can you please reset Bridge preferences and try again.

    Regards,
    Abhishek Seth.

  • Don't see your idea?

Feedback and Knowledge Base