Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

98 results found

  1. "Size Column To Fit" and "Size All Columns to Fit" do not work

    The "Size Column To Fit" and "Size All Columns to Fit" commands (available right clicking on the columns headers of a content panel set to list view) do not work.

    I'm using Adobe Bridge 13.0.1.583 on a MacBook Pro (16-inch, 2019) with macOS 12.6.1.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. "Move to Bin" should be "Move to Trash" on macOS

    On the Mac it's been called the "Trash" since 1984. "Move to Bin" is incorrect and should be renamed "Move to Trash".

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Photo Downloader buttons don't work

    First use of Photo Downloader on Silicon Mac (M2 chip), and any button I click in the downloader interface greys out and no action happens. Unable to import photos at all.
    Apple M2 OS Ventura 13.0.1
    Adobe Bridge 13.0.0.562

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. moving thumbnails manually in Bridge does not work. After move it reverts to prior placement by file name.

    Whether in folder or in collections, manually moving thumbnails does not stick.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Bridge 2023 memory

    After running Bridge 2023 in background on a M1 Studio the memory run full. Then only help killing the Bridge process.
    At this time, I dont know how to reproduce. But it happend several times.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. File > Get Photos from Camera

    Not able to see either the SD card from the camera or the scandisk drive to get photos from camera. Also Photo Downloader does not show the devices to get the photos from. Neither are working?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. scale percentage

    Adobe Bridge 13.0.0.562
    macOS 13.0.1
    MacBook Pro - M1 Max

    While scrolling down in the "Custom Export" screen (File > Export to > Custom Export), the percentage field under "Image Resize" remains displayed on top of other options instead of disappearing under the "Presets" frame.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Bridge 2023 - Some files not showing in the content window after searching (using different search criteria)

    When I search for files within a folder (either by "Document Type:exists" or "File size: is greater than 0", subfolders included ticked, etc.) files show up in the Content window, but I can't find one of the files. This happened to me for the second time within a couple of hours. And with different files. I check inside the searched folder and the file is present in a subfolder among other files, but it is not displayed with other files when the whole folder is searched for all files. I can open the file and save it as a copy…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Adobe Bride 2023 Version 13.0.0.562 Issues

    These problems are on my iMac Retina running under Monterey 12.6.1

    1) Preview image by pressing space bar. This leaves more than the the last image previewed in a "selected" state.

    1. IPTC Core and Keywords: The IPTC Core layout has border lines around each value that were not in previous versions and are simple not required. Clicking on Keywords used to select all Keywords so that a right click could be used to easily copy/paste the values to another image. To select all Keywords now requires the cursor to be clicked + dragged across the words. A classic if it's…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Workflow Not Working

    I tried to use the canned "Rename, Change Format and Resize" provided Workflow. The only result is an empty Workflow subfolder. Apple M1, Ventura, Bridge 2023. I tried running Bridge in Rosetta. I uninstalled Bridge including all preferences, re-installing, no change. I confirmed that Batch Rename does work on its own. I tried to make my own custom Workflow - no change. The workaround is to use the Export panel as it successfully batch creates resized JPEG's in the specified location. Batch rename has to be done as a separate follow-up step.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. CAMERA RAW TO PS 2023

    I always open bridge, edit photo and then select open to open the image in PS before making final edits and saving the file.

    now when selecting open nothing happens? well, the odd photo does, or if I restart it will open but then the next edited photo won't open. Really frustrated.
    anyone else having this problem ot know if there is a fix?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  12. Browse in Adobe Bridge 2023 does not work in W10

    in windows 10 right click on folder menu does not open new panel if one is already open - this is the main feature of bridge I use so basically whole program is useless now. downgraded to 2022 version. also dark version is not fully dark. menu is light.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. October 2022 Bridge Update -- scrolling issue (Windows 10)

    After the most recent update in Windows 10 (10/21/22) scrolling in Bridge (version 13) now occurs in non-contiguous jumps (i.e., I can no longer scroll through a large image set and see a continuous flow of images). The scrolling action itself is smooth but no longer allows me to scroll through a block more than 10-20 images without skipping to a non-contiguous block of 10-20 images. Quite irritating!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Blocked access to 'Adobe Bridge Feedback' site.

    Few days ago after I composed my comment and was about to submit it by a 'Post' button, I accidentally clicked it twice. From that unfortune occurrence any time I visit this site from that computer and the others (with similar IP) or just in the same network provider area I see big white page with only one word in upper left corner: 'Forbidden'.

    When I open a site from my mobile phone (where for browsing internet I have other provider), or in my work (again served by other provider) all is okay.

    I guess some security mechanism blocked my…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Content Panel - Typing Won't Jump to File or Folder

    Typing the name (or even the first letter) of the file or folder I want to jump to doesn't always work. It'll work once or twice, then stop working altogether.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Duplicated date under posts of user in his profile.

    When you visit any user profile you find each post is signed with current date instead of the date of post creation:

    https://adobebridge.uservoice.com/users/6318583366-krzysztof

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Can't Use Image Processor fro Bridge to Photoshop

    When I try and use the Image Processor from Bridge to Photoshop it states I need to load the latest version of Photoshop which I have.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Image Quality doesn't work in the WorkFlow - Image size is the same regardless

    When I run a workflow to resize and then reformat an image it doesn't make a difference whether I specify Image quality of Low or maximum. The file size remains the same regardless.
    OS: Windows 10

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bridge downloads double images from single SD card

    I have a Sony a92 with two ScanDisk SD Extreme Pro cards installed. When I select my camera to download the images via a USB type C cable to my Win10 PC; Bridge shows two copies of each image with a common .ARW image name in the preview window. When the download is completed each of the duplicate images now appears in the new days file folder with a comon image name plus a second image with the same root name with a "-1" appended.

    FWIW: This started with one of the updates within the past six months to one…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bridge not deleting images off of XQD card

    Bridge 12.0.1.246
    Macos Catalina 10.15.7

    Bug occurred with newest Bridge update.
    Photo downloader, downloads photos then claims to have successfully deleted images off card, in either standard or advanced options. Photos remain.

    Card is attached to computer with adapter not camera body. Formatted for Nikon Z series.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base