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  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
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89 results found

  1. Add Support for Canon EOS R Raw files (.CR3) in file type associations

    The new Canon Camera Raw format .cr3 is not in the Adobe Bridge file type association

    When selecting a batch of .cr3 files, press Enter and Photoshop will not be processed in batches like .cr2

    2 votes
    How important is this to you?
  2. android phone not recognised

    Photo downloader does not see or does not label the connected phone.
    Refresh creates a blank line which is the phone but then all media including music is listed.
    The blank line does not allow a file path to be pasted or typed

    1 vote
    How important is this to you?
  3. Smart collections not saving to correct location

    Windows 10. Bridge 2019.
    When starting, Bridge 2019 loads existing collections from ".../AppData/Roaming/Adobe/Bridge CC 2019/Collections".

    BUT.. Having had multiple versions of bridge CC on the workstation as they have upgraded and removed themselves over time, I have "Bridge CC/Collections", "Bridge 2014/Collections" up to "Bridge 2019/Collections" under my AppData directory.

    Currently any new Smart Collections created actually SAVE themselves under "Bridge CC/Collections", which is not even looked at by Bridge 2019 when loading smart collections.

    So, to create any new Smart collection, I have to manually move the collection file "New Smart Collection #.collection" from the "Bridge CC/Collections" to "Bridge 2019/Collections"…

    1 vote
    How important is this to you?
  4. Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10

    Bridge CC 2019 Windows 10

    Open file command not working
    Double clicking on icon does not open file.
    All file associations in preferences are correct.
    Bridge is all but useless.

    1 vote
    How important is this to you?
  5. Unable to eject external media from within Bridge

    I'm unable to eject SD cards from within Bridge 2019 in Mojave. Right click the drive, click eject...nothing. I have to quit Bridge and eject the media from Finder or the desktop. Had similar problems in 2018, but only with some media. Now, it's every time.

    2 votes
    How important is this to you?
  6. Bridge CC 19 does not show external drive in folders

    Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.

    2 votes
    How important is this to you?
  7. Adobe Bridge CC 2019 sidebar folder view shows hidden files in macOS root directory

    In Adobe Bridge CC 2019 sidebar view (left sidebar with folders), some hidden system directories are visible in macOS High Sierra 10.13.x and Mojave 10.14.x.

    These folders are for example:

    • "private",
    • "Network",
    • "usr",
    • "sbin",
    • "cores",
    • "bin".

    All folders are located in the macOS root directory. Normally these folders are not visible and should be hidden. Hide and Unhide files/folders within macOS preferences is has no effects in Adobe Bridge CC (at least not in the macos root directory).

    Turning on/off the "show hidden files" in Adobe Bridge CC preference option has also no effect in the macOS root directory but…

    2 votes
    How important is this to you?
  8. Folder Name with Numbers

    In Brige 2019 i can`t write Numbers (Numbers make the rating) when i wnt to name a folder, only with the numbers block on the right side (WIN)

    2 votes
    How important is this to you?
  9. Photo Downloader doesn't have an option to skip files that have already been downloaded on previous runs.

    Would love to have a tick-box that would turn such an option on or off.

    1 vote
    How important is this to you?
    NOT A BUG  ·  Abhishek Seth responded

    Thank you for reporting this.

    Please log this as a feature request for further voting and comments in the feature request section.

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