Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

131 results found

  1. JPG File saved by Camera Raw from raw file looks different from raw file + xmp in Bridge 12.0.1.246

    Never experienced a detectable visual difference before . I usually restrict JPG size to 5MB. Saving to a JPG with quality 12 made no difference. Both JPGs looked different from the RAW (CR2) + xmp. I cannot upload the raw or the xmp file, so I can't illustrate the problem with an upload

    1 vote
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  2. Bridge & ACR flip

    horizontal or vertical flips made directly in ACR or via Bridge/ACR cannot be copied via Bride to the XMP data (paste ALL settings) of other NEF files from the same camera
    Most recent versions of Bridge and ACR macOS 10.15.7

    3 votes
    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  3. Sometimes not completed loaded CR3 files in Canara Raw

    I have lately sometimes problems with CR3 files in Camara Raw. Red blocks are visible on the edges of the photo as if the file is not completely loaded. This does not appear on the JPG files.

    1 vote
    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  4. Crop tool in Camera Raw no longer working (5-23-21)

    I have always cropped my images in camera raw, but it no longer works. With a raw image open in camera raw, if I click on the crop tool icon in the upper right side of the screen, handles appear on the corners and mid point of the image. But when I try to click and drag one of the handles inward to crop the image, a box appears in the middle of the screen, and the image zooms to 100% size. There is no way to use this tool anymore. I have tried for several hours to find a…

    3 votes
    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  5. ACR - action labels disappearing on occasions

    On moving between acr actions the action labels have often disappeared in the basic menu

    1 vote
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  6. Crop vertical flipping results does not display on preview (space bar) thumbnail is correct

    The crop tool has a rotate and flip option. I used the vertical flip option. The image properly flipped. After clicking on Done the thumbnail properly displays the results, however, when selecting the thumbnail and using the space bar the image is not flipped. (v 13.1) The image displays properly when opened in PS.

    3 votes
    4 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  7. Camera Raw functions in Bridge and Photoshop invisible, Mac OS 11.6

    Camera Raw functions invisible in Bridge and Photoshop on MacBook Pro Touch running OS Big Sur 11.6

    1 vote
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  8. option key + scroll doesn't work as brush resizer but as image zoom

    On MacOS, Camera Raw v. 13.3, the option key + scroll don't work as brush resizer but as image zoom (in the Adjustment Brush menu). If I install the older version, v. 13.1, the same combination of keys work as they should.

    1 vote
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  9. camera raw 13 - EVERYTHING slowing down

    win 10/64 last update

    camera raw 13 : a simple drag in a crop operation now is SLOW as hell, when in previous version it wasn't. And please, PLEASE don't say it's graphic hardware's fault, because it perfectly worked with previous versions. So, if it departments from Adobe to Nvidia have some problems in communicating... please, at least keep what was working before.

    THANKS for the colour-labels inside camera raw: I missed them.

    11 votes
    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  10. Corrupted Menu Icons in ACR 13.2 When Opening from Bridge 2021

    I'm running Big Sur 11.3.1 on 27 inch iMac. As of this writing I've updated latest version of Photoshop, Bridge and ACR and whenever I open a raw file from bridge, the menu icons on the far right column show up as grid icons. One I roll over them, some of the proper icons appear, but some don't. Also the sliders are all messed up. My workaround is to open the files from Photoshop directly and everything appears normal, but the problem cripples the use of Bridge in my workflow. I tried restarting the computer.

    1 vote
    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  11. Cropping in Camera Raw 12.3.0.493 extremely slow to the point of non-useability

    Cropping in the new style Camera Raw 12.3.0.493 is extremely slow. It is so bad that I am unable to use it as part of my workflow. I've re-installed Camera Raw 12.2.1.417 and reverted back to Bridge 10.0.4.157 (as Bridge 10.1.0.163 was not Camera Raw 12.2 'aware'), and performance was back to normal - responsive and fine for my workflow. In both versions of Camera Raw my NVIDIA 540M graphics processor is not recognised (it is in Photoshop) so that is not the issue.

    24 votes
    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  12. Camera raw photoshop opening

    I just had the recent update I guess if I look at my updates camera raw is at 13.3 right now.

    If I am not mistaking there's a new functionality integrated in camera raw that opens photoshop when double clicking the thumbnail in the row in Camera raw

    This function closes camera raw and starts opening photoshop

    I have just accidentally executed this function for the 15th time because sometimes bridge lags when I try to move to the next image making me double click booting me from the viewer and having me have to terminate photoshop and re open…

    1 vote
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  13. Adobe Camera RAW 13.1 is so unbelievably slow, can't work at all!

    On MacOS Big Sur v.11.2.1
    MacBook Pro (Retina, 15-inch, mid-2015)
    Processor: 2.8 GHz Quad-Core Intel Core i7
    Memory: 16 GB 1600 MHz DDR3
    Graphics: AMD Radeon R9 M370X 2 GB

    Since updating to the latest version of Bridge and Camera RAW, I have barely been able to work at all on adjusting images, and before I was able to adjust tons of images at once in Camera RAW. There is definitely something wrong with how this update was rolled out, because it just keeps eating up memory exponentially more and more, until the whole system becomes bogged down. I've tried…

    3 votes
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  14. Lightroom Edits Not Working When Batching From Bridge

    After exporting from Lightroom I then select the exported DNGs in bridge and run a Photoshop action. Images are set to override the camera Raw window and just open with the Lightroom edits applied for the action. Unfortunately only a random number of images will open with the edits, and the rest without the LR edits. It's killing me.

    1 vote
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  15. Camera Raw opened from both Bridge 2020 and 2021 opens but freezes completely

    My camera is compatible with the system. I tried everything, but the cursor will not even work. This is utterly ridiculous. I have to have Camera Raw to be able to work. I am at a loss.

    5 votes
    NEED MORE INFO  ·  1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  16. adobe bridge doesn't work with new camera raw update

    adobe bridge doesn't work with new camera raw update. So frustrating. Cannot copy & paste camera raw settings while in bridge, therefore cannot edit photos. It would take me years without this feature.

    4 votes
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  17. Enable stationary image for non-mirrored cropping in ACR

    I would like to be able to crop without the image moving - like happens when I press "Alt/Option" whilst cropping, except without the crop being mirrored/locked to both edges moving.

    2 votes
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  18. Bridge 11.0.1.109: UI of CameraRAW is unusable on Macbook Air M1

    The UI of CameraRAW lacks the descriptions of the features although there is the possibility to make selections with pulldown menus or by clicking on checkboxes.

    1 vote
    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  19. Camera Raw Spot Removal Tool Causes Crash

    Camera Raw crashes before saving any edits when I use the spot removal tool multiple times. This started with the new 2021 Bridge update. It is also slower loading things. It has happened a few times already in one day.

    3 votes
    NEED MORE INFO  ·  1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  20. Camera Raw crop tool

    crop tool does not work.

    11 votes
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  • Don't see your idea?

Feedback and Knowledge Base