Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

83 results found

  1. Close and go to Bridge doesn't release previous selection

    When I finish editing my image in PS, I use the menu function Close and go to Bridge. The image is closed, and Bridge conveniently jumps to the front. Now, Bridge has selected the next photo, but the previous photo remains selected. I have to deselect the previous photo before continuing.

    This bug had been squashed before, but it's returned.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Open-With from Bridge v11.11 error with Affinty programs

    Open-With from Bridge v11.11 when all affinity products present always opens Affinty Publisher; open with Affinity Photo desired, (when that is selected)
    WORKAROUND IS TO USE DRAG AND DROP.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. "Undo Delete" restores wrong file from Recycle Bin.

    Bridge 11.1.1.185

    Delete an image.
    Do Ctrl-Z or click Undo.
    Bridge restores an image with the same name in a different folder which was erased previously.

    Windows 10 Home 21H1

    Expected the correct file to be restored

    Actually restored a completely different file which was erased previously in a different folder with the same file name

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Open with

    App type associations on "Open With..." feature are not correct. Click one app and opens a different one...How to fix it?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bridge Freezing

    Bridge 2021 (11.1.1) freezes on OS 11.5.2. Message: Operation cannot be completed... Unexpected OS error...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Unusable Bridge 11.0.1.109 on MacOS 11.1

    Bridge will not show contents of a camera card, indicating an empty card - despite there being 5Gb of files from supported camera, fully viewable in MacOS

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. why can't i open a raw file direct to photoshop

    når jeg åbner raw filer i bridge efter lyser programmet en app for at kunne læse filen .går jeg tilgengæld edit og vælger develop in photoshop køre det

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Smart Collections are not displaying all images in the folder

    Adobe Bridge CC 2020 Smart Collections are only displaying a small subset of the photos that should be included. I use several layers of subfolders and it is seeing into the first few, but ignoring the later ones. This feature has always been a little quirky, but I don't know of a way to force Bridge to look again. Recreating the Smart Collection gives the same result.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. No "Copying files" dialog box when pasting a Folder within Bridge

    Not sure if File System Operations is where this belongs, but I've found on Bridge 10.1.0.163, when I copy a Folder in Bridge and paste it elsewhere, I am not presented with a "Copying files..." dialog with which I could Cancel the operation. Copying individual files or a selection of files that also includes a folder does offer the dialog and thus the ability to cancel the copy/paste.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. ファイル名をバッチで変更のショートカットが動作しない

    ツール→ファイル名をバッチで変更(Ctrl+Shift+R)のショートカットが動作しません。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Bridge won't open files using Explorer's file type association

    After the 10.0.3.138 update, Bridge no longer opens files using Windows Explorer's file type associations. For example, if you try to open an mp4 file Bridge will not open it in Movies & TV. Instead it will open it in a third party app if you have one installed that handles that file type. Otherwise, if there isn't a file type associated with it, Bridge will simply not open the file. Changing the file type associations won't work because there are no options for any of the native Window apps. This was not the case in 10.0.2. For now the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Renaming a jpg file also causes the raw file with same name to rename.

    Bug:
    Example: Renaming IMG8023.jpg. However, IMG8023.cr2 also renames.
    To rename, I select the filename in the Content panel. The filename highlights. I change the name (add to the existing name: "InstrumentIMG8023."). Both IMG8023.jpg and IMG8023.cr2 rename simultaneously. FYI, I created the .jpg from the raw file - the jpg was not camera generated if it matters.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Video Move/Copy fails in Bridge 2020

    If a video is selected (last in a move block or selected for copy), the move/copy fails because the video is open in the DyanmicLinkMediaServer.exe (error discovered in File Explorer). Apparently, the file is opened in the media server used to sort of play the file (it is a poor video player).

    The move/copy fails and must be done with file explorer externally. I don't recall encountering the issues with previous versions, but you must have the video file selected for it to manifest--the last in a selection or individually.

    Also, the media player does not support HEVC Main or…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Illustrator upgrade not reflected in Bridge file associations

    Bridge 10.0.0.124
    I updated Illustrator to 23.1, however Bridges still retained the file association for the previous Illustrator version.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Save JPGs to same directory as RAW: Delete RAWs deletes JPGs

    If I segregate, isolate, by selection or stars selecting ONLY the RAW files I want to delete the JPGs get deleted, moved or copied too.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bridge create an Audio Loop when it play next MP4 file. Need to press play button manually

    When Bridge play mp4 files. Audio of next file is a loop of the last played file.
    Need to press play manually to avoid that bug.

    Quand Bridge joue un fichier mp4. Le son du fichier suivant est un loop du fichier précedant.
    Le Cache à été purgé et effacé et bridge redémarré.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. android phone not recognised

    Photo downloader does not see or does not label the connected phone.
    Refresh creates a blank line which is the phone but then all media including music is listed.
    The blank line does not allow a file path to be pasted or typed

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base