Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
98 results found
-
Load Files into Photoshop Layers fails midway
Quite often, loading files into layers fails partway through the selected files. In Photoshop, the successful layers are displayed but at the bottom of the Layers panel an empty 'Loading...' layer remains. The Windows task manager performance tab shows no disk activity. Seems to work for just 2 selected files, but fails randomly for more. It also seems to work if I select the files one-at-a-time, in sequence, but fails if a stack is selected or if first file selected and Shift+Click to select a contiguous range. Seems Bridge loses track ...
Bridge 11 and 11.1
2 votes -
Popup dialog on start up - Bridge V 11.0.1.109 on MacOS 10.14
Despite having connectivity and being signed in to Creative Cloud with the app open on the desktop a 'We can’t verify your subscription status.' dialog pops up every single time I open Bridge 2021. I've tried the suggested online fixes and nothing works. It seems many others have/are experiencing this issue. This problem didn't exist for me with Bridge 2020. Please work out an effective fix.
2 votes -
Error in date order uploading from iPhone
I am using Bridge 10.0.3.138 and use it to upload Photo's from my iPhone8. To be honest, neither Bridge Version or iPhone model are relevant, because Bridge has been doing this for several years and It does it with every iPhone model. When I connect my iPhone to my pc, and once iTunes has synced I use Bridge Photo Downloader to upload images. Once Bridge eventually finds my iPhone, (and it can take several attempts for Bridge to recognise the iPhone, sometimes saying this device contains no images which is wrong, but that's another thread) - it does not sort…
2 votes -
Folder Cruising displays folders incorrectly
when folder cruising the folder names will appear and then disappear when moused over so it looks like the folder is not there. If you hover over other folders and come back to the folder you want, it will reappear.
2 votes -
Place in Illustrator
I use the "Place in Illustrator/InDesign/Photoshop" feature frequently. Since I've updated to the latest version of Bridge and Illustrator, I'm having problems when placing an image in Illustrator. It places the image, but then locks up and I am unable to work with the placed image.
2 votes -
Can't open SD card reader in Bridge 2020 (Mac)
Can't open images from SD card in Bridge 2020 but can in 2019 version.
2 votes -
unable to delete raw and jpeg at the same time. Used to be able to delete raw and the jpeg would also be deleted.
In the latest version (9.1.0.338) Jpeg files do not delete when the raw file is deleted. It used to delete both at the same time. This creates huge problems when trying to cull bad files.
2 votes -
Color Settings not staying Synced in Bridge 2019
I have to constantly re-establish my color settings in Bridge, they will not hold, or lock in settings that I need for Indesign, Illustrator PDF exports. I there any way to fix this in future versions of Bridge?
2 votes -
cannot move / drag window
When bridge is resized, I cannot drag it from the top of the bar to move it around the screen unless I click at the utmost top of the bar.
2 votes -
Bridge prevents screen saver and sleep on Mac
Several of the Macs in our studio are running the latest version of Mojave, but the screen saver never comes on and the Mac's won't automatically sleep when they are supposed to.
I did some investigation and it turns out that it is Adobe Bridge that is causing the problem (see attached image).
Please fix this as soon as possible! Screen savers and sleep are designed to protect hardware and save power and Bridge disabling this is shocking.
2 votes -
2 votes
Hi ,
Are you unable to open up the file in default program?
Also is this for all file formats
Can you please reset Bridge preferences and try again.Regards,
Abhishek Seth. -
Backslash Downward Slash key Crashes Bridge
The backslash/downslash key crashes bridge. I believe this key has been used in the past to show a before and after when using Bridge Raw masks and specifically brushes. Now the application appears to crash if you accidentally push this key. I just lost a lot of work with Raw brushes because Bridge crashed and did not save my work.
1 vote -
New Window keyboard shortcut not responding
After a while (I haven't found any pattern yet) the Command-N keyboard shortcut doesn't initiate a new window, while the menu command does work.
1 vote -
Diagonal white lines across BW images
Around 50 % of the Raw BW images generated by my Leica M11 Monochrome Camera and edited with PS (25.1.0) are displayed in Bridge (14.0.1,137) with 2 diagonal white stripes (left to right, top to bottom). See screenshots attached. The stripes are not visible when the images are displayed with PS
1 vote -
Unable to "Reveal in Explorer"
On Windows 11, with clean install of Adobe Bridge, the right-click option "Reveal in Explorer" instead opens a Window Command Prompt that quickly closes before apparently doing nothing. Included screenshot of what the Command Prompt says...
1 vote -
Miscellaneou
I have been using the Beta version of Bridge on a Mac. However, after i opened and closed Lightroom Classic yesterday, Bridge disappeared. When i try to open it from either Photoshop Beta or the Launchpad, the Bridge icon appears briefly, then disappears into the dock. I tried restarting my computer,and it's still happening.
1 vote -
Bridge window doesn't store it positions using Windows 11 window snapping system
Bridge window doesn't store it position using Windows 11 window snapping feature after closing and reopen.
1 vote -
crashing when importing photos
Bridge keeps crashing when using the import from camera feature (configured to auto-launch). No messages just poof, closed. Sometimes it happens just after I have completed the import.
1 vote -
Using arrow keys in Save As dialog box causes dialog box to close!
CRITICAL BUG - The Save As dialog closes if the arrow keys are used to move left and right through the characters in a filename. It's not a crash, the dialog box instantly closes. Very frustrating.
Ventura 13.4
Adobe Bridge 13.0.3.6931 vote -
CTRL + V Paste functionality
Maybe enable CTRL+V paste into text fields (like creating a new folder) like literally every other piece of software in existence. I can't believe I'm paying for this piece of garbage software.
1 vote
- Don't see your idea?