HEVC Video Crashes Adobe Bridge 2021
Video files create on iPhone - HEVC format - cause Bridge 2021 to hang when that file is selected, or among a group of files selected. dynamiclinkmediaserver.exe may be part of the culprit in that trying to move a HEVC file after Bridge 2021 hangs results in a 'file busy' response from Windows. Killing the dynamiclinkmediaserver.exe process frees up the file(s). Bridge 2020 does not have this issue. This happens on multiple machines and I suspect should be easy to repeat.
Alain DRIOT commented
I have the same problem with my videos make on Canon R6 with the format H.265/HEVC Why ?
Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries
1. Machine configuration and Bridge versions
2. Steps to reproduce the issue and screen recording / screenshots.
3. Bridge logs
MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
WIN - %appdata%\Roaming\Adobe\Bridge 2021
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