Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

53 results found

  1. Bridge 2022. Error en Batch rename

    Version 12 error. I have reinstalled version 11 and it does not appear. Attached Chat

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Adobe Bride 2022 batch rename

    Batch rename is just grayed out. I can't click it. I've given permissions, I've done the reset/purge game. Just simply grayed out. Any ideas?

    Or otherwise, any other programs that people use to do this same feature? I'm not married to Bridge and I'm sure some other thing would be less buggy than the hell that is Adobe.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Batch Rename is deleting files

    This just started today. When I select files and do a batch-rename, they disappear. It will not undo. I shut down and restarted my computer, and I un-installed and re-installed Bridge, but the problem persists.

    Mac Powerbook running 12.5, Bridge 12.0.2.252

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Photo Downloader Order Reversed

    Photo downloader USED TO show files in the order shot. That is, oldest first, then next, etc. So when renaming and numbering you'd get them numerical as oldest as lowest number, newest as higher number.

    Not anymore. Now it shows newest first, so when you rename/renumber you get newest as the lowest number, oldest as the highest number. Please go back to the old way.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Batch rename works incorrectly if there is a dot '.' in the new filename

    Heads Up: To avoid this error don't define new filenames that contain a dot.

    In Bridge Batch Rename, if I choose to use a new filename that has a dot in it (e.g. name1.name2_unique-identifier) then the RAW files lose their extension and the JPEG files are named differently, see typical results below:

    For the JPG's: name1.JPG, name1(1).JPG, name1(2).JPG etc.
    For the ARW's: name1.name2_unique-identifier etc. i.e. NO ARW extension.

    This destroys the association between out of camera RAW and JPG.

    REMEDY: With a bit of care the batch rename can be used again (once for the RAW and once for the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Adobe Bridge 2022 Batch Rename. BUG

    Unable to RESET Batch Rename DEFAULT Preset.
    Batch Rename window shows "DEFAULT (modified)."
    I am unable to RESET to original DEFAULT.
    Cannot apply Number Suffix to photos in Bridge.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Batch Rename Doesn't Work (ver 12.0.1.246)

    None of the options for Batch Rename are operational: There are no presets to choose from and New Filename options are not functional--stuck on Current Filename / Name / Original Case; next choice is Text--no choice. You can remove Current Filename and begin with Text--still no choice. Completely dysfunctional.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Batch rename does not work. The only option I have is Text and sequence Number

    Bei Stapelumbenennung wird mir nur die Option Text und Sequence Number angeboten. Die weiteren bekannten Optionen stehen nicht zur Verfügung

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Batch Renaming Pairs (Not working like it used to in Version 12.0)

    In previous versions of Bridge version 11 (or older) if you have RAW+JPEG pairs, you can select only the RAW files and do a batch rename and Bridge will automatically rename the JPEG pair. Apparently, in version 12.0 this feature was either removed or is not working correctly. Just spent some time with an Adobe Rep and we just tried this in both Ver 11 and Ver 12 - This clearly works as it should in Ver 11, but in Ver 12 selecting the RAW file and doing a batch rename only renames the RAW file and will not rename…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Batch rename ask for new version of photoshop

    When I try a Batch operation from bridge as batch rename and image processor, I got a message telling me to install the latest version of Photoshop.

    I have latest version of both Bridge 11.1.0.175 and Photoshop 23.0.0.release.

    So what

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bridge Batch Rename Bug

    The batch rename function is failing to rename any files that have been previewed in Bridge.
    So when trying to batch rename all the files in a given folder, the first one tends to fail as it's auto started a preview, and now Windows 10 is considering that file to be in use / protected from having changes made to it.
    Infact, I can't manually rename the file in Windows either, until I shut bridge down to releasse it from that protection, allowing for changes to be made to the file.
    It's a real annoyance as I'm doing batch renames…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Batch rename skips pictures

    Starting with the update before the current one, batch rename will randomly skip files in the batch.
    On the previous update it was dropping the last photo in the batch. I originally thought that I was just being careless making my selections.
    In the latest version, (Rev. 11.0.1.109) it will drop several out of a batch. They will not be sequential. Just several random shots.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Extension Name Mash-Up

    When mixed media files extension names are changed to the wrong media/format. I have MPV, DNG, NEF, JPG, HEIC, WAV files in one folder. I sort them chronologically. then I build a name protocol of three line elements to from YYYYMMDD-AA-BBB-XXXX. In the past, it left the extension name alone. Now many will hfe their extension switch to one of the other formats present in the folder.
    .NEF BECOMES .MOV, .MOV BECOMES .NEF, DNG BECOMES MOV, .MOV BECOMES .WAV.

    IT IS VERY TIME CONSUMING TO FIX THESE ERRORS. (CHECKING METADATA AND LIKELY FILE SIZE TO MANUALLY RENAME THE EXTENSION NAME.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. リネームの機能に不具合

    (1)NEFなど、rawファイルを含むデータに、バッチでリネームをかけるとその後不具合が発生。
    (2)その作業以降の「バッチで名前を変更」作業において、ファイルの種類にかかわらず、拡張子が(1)の作業時のrawファイルのものに強制的に変更されてしまい、さらに正しいリネーム作業が出来なくなってしまう。

    至急バグの修正をしてほしい。バカ高いサブスク料払ってるんだから、こんな初歩機能で、不具合を出さないでほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. rename

    Rename adds extra numbers and text. It seems to be a portion of the previous file name. v

    Also looses the suffix, so when you batch rename and drop into Bridge, Bridge does not recognise the file type.

    UPDATE: I've spoken to the photographer and apparently the images were retrieved from a corrupt card, another batch from someone else seem fine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Renaming same raw+jpeg files names files in sequence #1,2,3 ... not 1,1,2,2,3,3...

    When renaming Raw+Jpeg files, Bridge gives them sequential sequence numbers, not the same sequence number i.e. Filename001.raw Filename002.jpg NOT "Filename001.raw" and "Filename001.jpg"

    New Dell Laptop, latest version on all software, Win 10 Home. First tried yesterday, worked after several tries … now not working correctly at all

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Batch Rename does not preserve file extension

    EDIT

    The issue was resolved by resetting standard workspaces. I reset those, the preferences, and dumped the cache all at the same time. I'd previously tried only the latter two, but not the workspace reset.

    ///

    I have reported this issue here before but I was asked to post here at the Adobe community forum, so I'm posting again.

    In the past, I could select files, go to Batch Rename, input my renaming criteria, and the changes would be made without affecting the file extension. However, for quite a while now, I have had to manually add a "new file…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Batch rename not always correctly parsing milliseconds from .nef files

    Version: 10.0.2.131
    .NEF with Date Created in File Info: 2020-01-24 16:08:56.6 -06:00
    gets parsed to: 20200124160856000 - i.e. drops the ms.
    Then, other files (taken during the same second) can conflict due to the same bug, creating more naming problems (i.e. same file name with (1) appended).
    This is a new bug since 2020-01-19
    Windows 7
    Expected result: 20200124160856600
    Actual result: 20200124160856000
    Level of bug: Important (as long as it gets fixed relatively soon)

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bridge crashing or unresponsive when renaming

    Bridge 2020 (version 10.0.3) MAC
    crashes or becomes unresponsive when trying to rename files to either lowercase or uppercase.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base