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  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
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98 results found

  1. Bridge Slideshow captions show filename only

    I'm using Bridge 14.1.0 on a Mac running Sonoma 14.4.1. I would like to display the Description metadata field in Slideshow captions. In Settings > Thumbnails I have specified "Show: Description" and I can see the Descriptions just fine in the Bridge window when I select "View > As Thumbnails". However when I play a Slideshow by going to "View > Slideshow Options..." and choosing "Caption: Full", I see only the filename, with blank space below it. In fact I am unable to display any other metadata at all.

    1 vote
    How important is this to you?
  2. Bug calling Image Processor from Bridge

    When using the Image Processor from Bridge using
    Tools>Photoshop>Image Processor
    If any selected filename contains an apostrophe then Photoshop is brought to the foreground but the Image Processor dialogue box never appears.
    There is no error message in Bridge or Photoshop.
    System Windows 10 64; Bridge 14.1.0257, Photoshop 25.7.0.

    3 votes
    How important is this to you?
  3. Bridge crashes on startup, v14.0.0.102

    Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".

    I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".

    There's nothing about that error message online.

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    12 votes
    5 comments  ·  CRASH  ·  Admin →
    How important is this to you?
  4. JPGs and PNGs (on probably other formats) opening in MacOS Preview instead in Photoshop as set in preferences

    After updating Bridge to the newest version (14.1.0) images are now being opened in the default system app instead of Adobe Photoshop as set in Preferences > File type associations

    1 vote
    How important is this to you?
  5. Bridge 14.0.3.200 is slow/laggy on OSX

    We have been running Bridge for a number of years at our photo studio. Over the past few months, Bridge has been running excessively slow. Tasks like sorting through thumbnails in Essentials view are laggy. Moving from one thumbnail to the next has a delay associated with it. We are running top-of-the-line Mac Studio workstations. We're not sure why the performance of Bridge has suffered recently, but we strongly urge Adobe to kindly look into this matter.

    2 votes
    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?
  6. invalid surface image

    Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????

    2 votes
    How important is this to you?
  7. spacebar preview

    When you press spacebar to preview images close up, and scroll through them, then press spacebar again to exit - it has highlighted both the original photo and the photo you ended on. Effectively taking you back to where you started, not where you left off.

    49 votes
    How important is this to you?

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  8. Mousewheel scrolling too slow

    Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.

    5 votes
    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?
  9. Navigation issues in Bridge 2023

    There are some things that don't work in version 2023 anymore and that I miss already after one day of use:
    - No thumbnail zoom with ctrl + mouse wheel.
    - No backward function with backspace or back key on the mouse (!!)
    - no more delay for showing quick info metadata
    - no new window with Ctrl + N - instead tabs with Ctrl+Shift+T - let's see if this is better...?

    33 votes
    How important is this to you?

    Hi,


    Many of the issues reported in the thread are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  10. Bridge 2023 Folder Navigation Jumps to the Top When Photo is Added

    I use Bridge to edit batches of photos, dragging the selected photos into my "selects" folder within the project folder. With the 2023 update, every time I drag a photo into the selects folder, the folder panel jumps to the top of the folder list, and I have to grab the scroll bar and scroll back down to my selects folder to add the next photo. This is seriously slowing down my workflow.

    28 votes
    How important is this to you?

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  11. Sorting by dimensions broken

    Sorting by dimensions is broken. I have a number of images that are greater than 4000x4000 px and they are placed at the end of the list of files when I have them sorted from largest to smallest dimensions. They are placed at the end directly behind ones that are 1080x1080 px.

    In the screenshots attached, you can see the file beginning "896..." is 1080x1080. The following photo beginning with "739..." is 4309x4341. The rest of the images to the right are just as large however they are placed at the end where it should be the smallest images. I…

    1 vote
    How important is this to you?
  12. Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!

    Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
    It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
    The very same is working in "normal" Bridge (v13.0.4.755).

    2 votes
    2 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  13. Bridge 2024, new incident window misplacement

    Dear Adobe, if it ain't broke, don't fix it. It's clear the developers of Bridge don't actually use the program.

    So, thank you so much for finally fixing the ability to have multiple windows open... WHY, oh God why, would you make it so the new window is placed slightly down and to the right? So, now you've added a new step to my process of having to move it up and to the left. Please stop making my life harder.

    You should really try to get the beta version into professionals' hands before you release a new version. BC…

    1 vote
    How important is this to you?
  14. flip, rotate, mirror are not correctly exported consistently - export feature is not trustworthy

    RAW to which one of the following operations has been applied : rotation, horizontal mirroring, vertical mirroring, vertical flip, horizontal flip, will NOT reflect that operation smoothly, continuously, reliably if the Bridge "export" function is used. To be sure that the export happens, you must directly use the INTERNAL export to camera raw.
    It would be helpful if all export/conversion/saving functions were consistent and consistently working.
    Currently, I cannot trust Bridge's "export" function.

    Bridge 14.0.1.137

    Issue is still present.

    1 vote
    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?
  15. Keyword import not working

    When I clear and import my new keywords list, only a small portion of it imports. Missing about 98% of my keywords. Using Bridge 13.0.3.693 on Mac OS 12.6.3 Monterey.

    1 vote
    How important is this to you?
  16. Files selected after a "Find" do not remain selected after closing "Find."

    I often use "Find" to bring up a set of files, and then select certain of those files with the intention to do an action on them. But when I close the Find feature, the files DO NOT remain selected, which removes the functionality of the Find feature. This has always worked in previous versions of Bridge. Please restore it to Bridge 2023.

    1 vote
    How important is this to you?
  17. Backward and Forward Mouse Button Navigation in Bridge 2023

    Lost the ability to "go back" and "go forward" through folders using the mouse buttons. Pressing the scroll wheel to the left or right does nothing now.

    15 votes
    How important is this to you?

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. Thumbnails in Content panel skip back to top after deleting file

    Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

    14 votes
    How important is this to you?

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  19. Sort order has changed

    Sort order has changed on Bridge 13.0 (Windows 11).
    Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?

    11 votes
    How important is this to you?

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. Slideshow Selects Two Images

    After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.

    9 votes
    3 comments  ·  SLIDESHOW  ·  Admin →
    How important is this to you?

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

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