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92 results found

  1. Bridge 2023 - "Show folders" setting is forgotten

    Adobe Bridge 2023 has a newly introduced bug - it forgets the "Show folders" setting.
    Before v2023, all versions of Bridge retained this setting - if I unchecked Edit -> Show folders, it remained unchecked on the next start.

    I always turn off folders to see only the files. If I need a view of what's in a given folder, I look to the directory tree. Simple and effective view of files.
    Now, as I restart Bridge, the Edit -> Show folders is always checked!

    4 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  2. every file launches after effects

    Since the last update, every file i double click launches after effects for import !
    This concerns adobe extensions (psd, ai, ...) and other extensions (pdf, ppt, doc, docx, ...).
    Such a pain to see every new update only generates new bugs and no usefull features...

    4 votes

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  3. Can't type numbers while batch renaming

    (on Windows) Selecting few files -> Tools -> Batch rename

    In New Filenames section can't write any numbers - they change the star rating and label of the selected files below the window.

    In the old Bridge this was working fine, and I would like to avoid having to press Ctrl while normally changing the rating/label.

    ALSO: While batch renaming in the Preview section at the bottom, no special characters are displaying (including the allowed ones, like for example &)

    4 votes

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  4. Exiting Full Screen can't select or see cursor

    When exiting full screen mode, can't see the cursor or select anything in bridge. Need to quit and restart to correct the problem

    3 votes

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    1 comment  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Can't open some folders

    When I'm using Bridge 2023 it won't open a folder shortcut - I have two folders that I've saved shortcuts to on my desktop, but Bridge won't open them unless I navigate all the way back to the actual folder location.

    3 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. Dimensions is misspelled

    Dimensions should be spelled dimensions instead of Dimentions.

    3 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  7. Silent crash when viewing TIF with text layer

    Bridge goes down without further notice when entering a directory with TIF file(s), that have a text layer in it. I think it is in the program part that generates thumbnails/previews. It is reproducable in two different installations here. I provide a test file with only 'hello world' in Calibri font. - The problem occurs since the last update 27 days ago. - I have Creative suite, so I don't know if there are other products involved in this. It would be fine to have a solution for this.

    3 votes

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    BUG- FIX RELEASED  ·  1 comment  ·  CRASH  ·  Admin →
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  8. Thumbnails for PSD files >1GB do not work

    In Adobe Bridge, thumbnail previews do not work for files over 1GB. All the preview shows is the PS icon.

    Why is this still a restriction? Can users increase this limit? Thanks.

    3 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  9. Crop vertical flipping results does not display on preview (space bar) thumbnail is correct

    The crop tool has a rotate and flip option. I used the vertical flip option. The image properly flipped. After clicking on Done the thumbnail properly displays the results, however, when selecting the thumbnail and using the space bar the image is not flipped. (v 13.1) The image displays properly when opened in PS.

    3 votes

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    4 comments  ·  CAMERA RAW  ·  Admin →
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  10. Constantly checks web

    Every time I launch Bridge (and, it seems, other Adobe CC apps) I get a smallish white dialog box with no information other than a circular blue progress indicator. My guess is that it is checking that it is a registered app.
    I was under the impression that it only checked once every couple of months, but this happens with every launch.
    In addition my Internet was down the other day and I was unable to launch Adobe apps as a result. This means that I must always be connected to the web to use my Adobe CC apps. This…

    3 votes

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    0 comments  ·  PERFORMANCE  ·  Admin →
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  11. Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!

    3 votes

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    BUG- FIX RELEASED  ·  3 comments  ·  CRASH  ·  Admin →
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  12. Can't use Bridge and copy/move files at the same time

    I am transferring files off of my computer to a hard drive, and Bridge will not let me use the program while the files are copying/moving. While the copy progress screen is up I can't click on any folders or even scroll. This is a huge bug for me!

    3 votes

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  13. invalid surface image

    Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????

    2 votes

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  14. Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!

    Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
    It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
    The very same is working in "normal" Bridge (v13.0.4.755).

    2 votes

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    2 comments  ·  PERFORMANCE  ·  Admin →
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    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  15. Manual sorting in bridge 2023 (version: 13.0.0.562)

    Manual sorting: in bridge, if I drag a group of files to another place, the original order is reversed. So for example if I drag files: 1.jpg, 2.jpg, 4.jpg 5.jpg to another position, the order of these 4 files will change to 5.jpg, 4.jpg, 2.jpg, 1.jpg. I didn't have any problems with Bridge 2022.

    2 votes

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    2 comments  ·  PERFORMANCE  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. 2 votes

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    Hi,


    Many of the reported issues are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes your issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  17. Image selection trap

    Additionally to my earlier issue here another related one, this is really annoying.
    Due to the continued selection of the starting file while switching files (arrow keys) in fullscreen mode, the first (on entering fullscreen mode) and last (after ending fullscreen mode) images stay selected. My intention now is to just switch further between next images, but I find myself in a trap betweeen the 2 aforementioned images.

    As I wrote:
    I always have to deselect the first image, when I just want to do something with the last.
    This renders the "switch through files" process unusable.
    Please revert behaviour…

    2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. drag and drop

    Drag and drop from computer to hard drive or vice versa used to default copy files. Now it DELETES THEM from the original source. This is a dangerous bug. WHATS GOING ON? IT DIDN'T USED TO WORK LIKE THIS.

    2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  19. Demention

    spelling of Dimension is spelled as Dimention in the Metadata Panel

    2 votes

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    1 comment  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. Bridge 13.0.0.562 - Folders pane: Current folder moves out of view

    Current folder moves out of view after certain operations.
    Actions that trigger this bug:
    - Drag a file from the content pane to a folder in the Folders pane.

    - Move a folder to another folder.

    2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

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