Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

51 results found

  1. Bridge 2025 - Thumbnails Will Not Display

    Thumbnails no longer display after Bridge 2024 updated to Bridge 2025. Also when I try to open Bridge 2024 if displays Bridge 2024. I have deleted and reinstalled Bridge and the result was the same Thumbnails do not display.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bridge no longer displaying pictures in preview section

    Bridge is no longer displaying images upon clicking on a directory on the local NAS, this has always worked in the past, but stopped working after the last update.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. No preview for GIF files

    Bridge version: 14.1.2.300, 15.0.0.397
    OS: Windows 10 (version 10.0.19045.5011)

    Steps:
    1. Create a document in Photoshop (ex. 800x1200px) and save as GIF.
    2. Click on GIF file in Bridge.

    Expected: Preview is shown in preview pane and full screen after pressing space--only a generic placeholder (see attached image).

    Actual result: No preview is shown. Other files in the same folder work as expected (PNG, JPG, HEIC, DNG).

    If I right-click on the thumbnail and choose Purge Cache for Selection, a preview will appear in the preview pane (but nothing full screen), but if I click off of the GIF and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Spacebar preview filename text doesn't respect display scaling

    The spacebar preview panel doesn't respect the display text scaling when showing the filename.

    In Windows Settings, set System > Display > Scale to 200%
    In Adobe Bridge, now all of the filenames and text are nicely scaled larger.
    1. Press spacebar on a photo to preview
    2. Press ctrl-2 to give a star rating
    3. Notice that the filename in the lower left corner is tiny

    Expected: the filename should respect the system settings and be scaled by 200%.

    Windows 11
    Bridge 14.1.1.274

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Preview panel all on one line

    In Adobe Bridge 2024, when I display the files in a folder in the preview panel in grid mode, it only displays them across the top row horizontally, and leaves all other row below empty no matter how the thumbnails are resized. SO, I fall back to AB 2023 where everything displays fine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Version 13 SUCKS

    The fact that there is no category for User Interface in general is telling. The new version UI is horrible beyond words. Multiple scroll bars. between the Preview and content panels is BULLSHIT and they don't work properly. This is so bad I won't use it and Bridge was a key part of my workflow. Obviously you didn't consult anyone who actually uses the program. Capture One is now my go-to application. And why do I have to create another account that's different from my adobe account to provide an entry here. More bullshit - ever heard of single sign…

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Output Preview Bug

    Bridge version: At least every version from 2018-2024 (perhaps even earlier).
    Windows 10 and 11 (I think it happened with Win 7 as well)

    Sorting images in the Preview Panel is very easy and straightforward...on Page 1. However, from Page 2 onward it becomes a strange, complicated, confusing mess.

    If you try to place an image in one spot. it suddenly appears in an entirely different placement unrelated in any way to where you were expecting. I have to constantly try to guess where or how to arrange the images in order to get them where they need to be.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. image corrupted

    quando visualizzo le immagini in preview alcune volte si vedono corrotte e anche quando le apro con bridge su photoshop si vedono corrotte mentre se le apro con fastone sono corrette

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. image preview disappears

    when clicking on or scrolling to an image, it disappears intermittently from the Preview panel. I then have to click on it again to make it visible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Preview disappears

    Poor ol' bridge gets tired easily these days. It's all too much to display the preview for more than a few seconds before the preview entirely disappears.

    13.0.3.693
    click on a PSD thumbnail and wait.

    Processor 13th Gen Intel(R) Core(TM) i7-13700K 3.40 GHz
    Installed RAM 64.0 GB (63.8 GB usable)
    Edition Windows 11 Pro
    Version 22H2
    Installed on ‎22/‎02/‎2023
    OS build 22621.1992
    Experience Windows Feature Experience Pack 1000.22644.1000.0

    expected result: for the preview to persist.
    to get it back you have to click on another thumbnail and then back to the first.

    a picture of a blank space where there…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Color management issue in preview window

    Problem from Bridge 2020 is back in 2023

    Bridge 2023 does not show proper color profile in its Preview panel.. All files no matter extension (pdf, jpg,tiff,psd all) look dull in the preview window/pane. I have attached proof. It also doesn't matter if files are color managed. All colro pictures looks extra desaturated in the preview window, but look correct in the content window as you can see in my screenshot. (color management IS ticked in preferences btw).

    Adobe Bridge v.13.0.1.583
    No steps to produce problem needed, just doesn't work default
    running MacStudio M1 max / OS Ventura 13.0.1

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Image size in thumbnail view is not accurate

    The image size (in centimeters) metadata given in the thumbnail view is never accurate (has never been as far as I've seen in last years). I imagine it is generated by a calculation and rounded off in a way that gives a different result from the number Photoshop will give in the 'Image size' panel. It is almost always off by a millimeter in both axis and is differing along files when dpi is different.

    In example the long side of image all says 25,1 cm but is actually 25 cm.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Takes FOREVER to resolve thumbnails, count ratings, etc. Often duplicates thumbnails.

    Initially landing on a folder with lots of tif files takes forever to resolve. Ratings take even longer. Often Bridge duplicates a preview, and when you select it, both the original and copy are highlighted. However, if you use the Photoshop Image Processor to convert it to a jpg for example, it makes two images, appending a 1 to the copy.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Preview window cropping images when on 2nd monitor

    When Bridge is on my main display and I move the preview panel to my 2nd display the image is cropped on the bottom and right. The file name and part of the image are not visible. If I move the panel back to the main display it immediately fixes itself. If Bridge is on the 2nd display everything is fine, preview is correct on either display. If, when cropped, I make the preview window ridiculously small, or tall, or narrow it shows the whole image.

    Bridge 13.03.693
    Windows 10 up to date

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Preview color drift_Bridge 13_Apple Silicon_MacOS 13.1

    Preview panel has no proper color management. Colors are dull and washed out. There's no blacks. What's the joke, thumbnails have good colors.
    It seems to me you need a test engeneer, pls send me the beta first.....what a shame...

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Scrolling picture by picture disabled? I want to advance to next pic with single tick of mouse wheel.

    Make it scroll like it did with 2022. With large thumbnails, a single mouse wheel 'tick' goes to next picture, not the fluid motion it is now. ( or at least tell me how to change the setting.. not finding any help with multiple searches ). Using arrrow keys won't work because I cant use the <ctrl> left mouse button to select multiple images to assign keywords.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Preview images are sized differently

    Some images appear larger than others in the preview window even though they are the same resolution and file type.

    Bridge version 13.0.1.583
    Mac mini M1 2020
    OS Version 12.6.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. nach update Probleme mit Bridge, Miniaturansicht usw.

    Nach den Updates der letzten Zeit habe ich diverse Probleme mit Bridge:

    Bei der Miniaturansicht von Bridge werden nach einer gewissen Zeit immer die Bilddaten eingeblendet und sie „brennen“ sich ein.  Diese Bilddaten bleiben auch in anderen Programmen sichtbar, z.B. Word u.a. Erst bei schließen von Bridge und neuem Öffnen, sind die Bilddaten-Felder wieder weg.
    Darstellung der Vorschaubilder flackert. die Option „Vorschauen in Monitorgröße generieren“ in den Einstellungen einzuschalten bringt keine Änderung.
    Bei dem Weiterscrollen in der Miniaturansicht wird auch immer das erste angeklickte Bild wenn man von einem Fotos zum nächsten weitergeht und dann die Leertaste drückt. Es sollte
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Photos not displaying correct tonality, low contrast or wrong black level.

    I have been evaluating and considering using Adobe Bridge to manage my photos. There was an update to the latest version and then I started to notice that the image preview seemed different than when previewed in several other programs. The tonality of the image is different. Seems lower contrast or incorrect black level, possibly color management problem. This is not good for using to cull images.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Previews of .HEIC images are blurry in latest Bridge - 12.0.2.252

    Bridge 12.0.2.252
    Copy .HEIC files from IPhone 13 to PC with Windows 10
    Look at preview of any .HEIC file taken on an iPhone 13
    Preview should be sharp but it is blurry. Previews of jpg files are fine.
    I have the extensions installed and the files are OK in Photoshop and all the other Windows 10 apps.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base