Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
93 results found
-
Deleting pictures in photoshop bridge
Deleting pictures in Photoshop bridge. If I delete a file say part way down in the preview (left side two columns wide, JPG and Raw side by side) after deleting Bridge take me back to the top of the listed files. I have scroll down to the position in list I was at before deleting. Wasting time. It did not do this before doing the latest upgrade 13.0.0.562. I cannot find a way to stop this.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Thumbnail selection error in Bridge 2023
New apparent bug in the current release of Bridge 2023: When I tap the spacebar to preview an image, then use arrow keys to look at more images, then hit spacebar again to leave the preview view... Bridge now selects both the first and last image. The normal behavior has always been to leave the selection only on the last image previewed. If this is meant as a new feature, please offer the option to turn it on or off. Thank you!
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Bridge 13.0.0.562 - Folders pane: Current folder moves out of view
Current folder moves out of view after certain operations.
Actions that trigger this bug:
- Drag a file from the content pane to a folder in the Folders pane.- Move a folder to another folder.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Folders/files listing in Folder panel order is 'unconventional'
v13.0.0.562 lists folders/files in an unconventional order in the Folders panel.
(e.g.) Folders/files starting with a number are listed before files starting with an underscore. There might be other examples.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
2 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Applying a colour label doesn't move to the next image
When applying a colour label with the filter set to hide that label, the image used to disappear and the next image would be shown. Now the image disappears but nothing else happens, then when pressing the 'right' arrow to go to next, the first image in the set is selected, effectively taking me back to the start.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
mouse side button cannot be used
mouse side button cannot be used suddenly, for example the function" back to the last page" doesn't work but do work in the other software or website.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Selecting Multiple Photos to Reorder, it Reverses all the Images
Using the updated release Adobe Bridge 2023 Monterrey OS. When you select multiple photos (Shift Click 2 or more photos) to rearrage (sort order is Manually), they are placed in reverse order.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
CAMERA RAW TO PS 2023
I always open bridge, edit photo and then select open to open the image in PS before making final edits and saving the file.
now when selecting open nothing happens? well, the odd photo does, or if I restart it will open but then the next edited photo won't open. Really frustrated.
anyone else having this problem ot know if there is a fix?1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
"HRESULT error: The GPU device instance has been suspended" after upgrading to version 13
Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.
Bridge Version: 13.0.0.562
Steps to Reproduce:
- Open Bridge
- In the Folders tab select a directory
- select any image
- select any other image
-> Error dialog comes up.
-> Dismiss the dialog and Bridge closes (crashes?)Operating System:
Windows 11 version 22H2
Most recent patches installed
KB5018496 installed
KB5018341 installed
Acer A515-54 laptop
Windows Update says all my drivers are up to date.
I have cleared the Bridge cache.…4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Bridge 2023 crashes during folder navigation
Bridge 2023 crashes every time i try to open a sub-folder, making the entire program absolutely useless at this time. I've sent bug reports, posted on Adobe community forum, nothing ...
Bridge 13.0.0.562
Monterey 12.6.17 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Command + Down Arrow Shorctut no longer working to open files
Bridge version 13.0.0.562
Venture 13.0The default shortcut to open files "Command + Down Arrow" is no longer working. Only "Command + O" works now.
This shortcut is default in finder as well.
Can we please bring it back? It was nice to have an option to open files without taking your fingers off the arrow keys for quick browsing and opening and closing files.
Thank you!
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Can't exit spacebar preview
If you press space to preview a file full screen, then click away to another application (on a second screen) you then can't exit full screen preview. The only solution is to close and reopen bridge. It doesn't crash - you can still pan and zoom the preview, you just can't escape its clutches!
8 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Slideshow Selects Two Images
After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.
9 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Files with AI-generated smart masks will not open in PS from Bridge
After the latest update, any of my raw files where I've used smart masks (i.e. select subject) refuse to open in PS. I hit Open and simply nothing happens. If I delete the smart mask and add a non-AI mask, the same file will open just fine. If I open the same file directly from Photoshop, it will open up Camera Raw within PS and then open in PS just fine. It's only trying to open from Bridge that's the problem. Bizarre! Any fixes? Tried uninstalling and reinstalling the latest versions of both Bridge and PS - no luck.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
duplicate
In bridge 13.0.0.562
Duplicates of files are randomly displayed in the main window and are counted as different files.
Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Files changing order in timeline view
When using the timeline view, if you move multiple images at once, the order of the files is reversed instead of preserved when you drop them in the new location. This is causing a massive headache for our work group as our whole days are spent rearranging files to specific orders.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Can't open some folders
When I'm using Bridge 2023 it won't open a folder shortcut - I have two folders that I've saved shortcuts to on my desktop, but Bridge won't open them unless I navigate all the way back to the actual folder location.
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
File Info Keyboard Shortcut changed from Adobe standard
Formerly, the keyboard shortcut to bring up File Info was <ctrl><alt><shift> I, just as it is in PhotoShop. Now it appears to be just <ctrl>I. My fingers are used to the old pattern and it's difficult to change old habits. Bridge version 13.0.0562
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
moving thumbnails manually in Bridge does not work. After move it reverts to prior placement by file name.
Whether in folder or in collections, manually moving thumbnails does not stick.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
- Don't see your idea?