Skip to content

Report Bugs

← Adobe Bridge Feedback

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

What are the issues you are experiencing with Adobe Bridge?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

96 results found

  1. Can't manually drag images around in a custom sort order in a Bridge window

    When choosing View >Sort > Manually, you can no longer drag images around into a custom sort order. This worked in all previous versions of Bridge. Please fix.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  2. drag and drop

    Drag and drop from computer to hard drive or vice versa used to default copy files. Now it DELETES THEM from the original source. This is a dangerous bug. WHATS GOING ON? IT DIDN'T USED TO WORK LIKE THIS.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  3. Demention

    spelling of Dimension is spelled as Dimention in the Metadata Panel

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  4. Deleting pictures in photoshop bridge

    Deleting pictures in Photoshop bridge. If I delete a file say part way down in the preview (left side two columns wide, JPG and Raw side by side) after deleting Bridge take me back to the top of the listed files. I have scroll down to the position in list I was at before deleting. Wasting time. It did not do this before doing the latest upgrade 13.0.0.562. I cannot find a way to stop this.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Thumbnail selection error in Bridge 2023

    New apparent bug in the current release of Bridge 2023: When I tap the spacebar to preview an image, then use arrow keys to look at more images, then hit spacebar again to leave the preview view... Bridge now selects both the first and last image. The normal behavior has always been to leave the selection only on the last image previewed. If this is meant as a new feature, please offer the option to turn it on or off. Thank you!

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. Bridge 13.0.0.562 - Folders pane: Current folder moves out of view

    Current folder moves out of view after certain operations.
    Actions that trigger this bug:
    - Drag a file from the content pane to a folder in the Folders pane.

    - Move a folder to another folder.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  FILE SYSTEM OPERATIONS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  7. Folders/files listing in Folder panel order is 'unconventional'

    v13.0.0.562 lists folders/files in an unconventional order in the Folders panel.

    (e.g.) Folders/files starting with a number are listed before files starting with an underscore. There might be other examples.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  8. spacebar preview window won't close, requiring a right click on the bridge icon in taskbar and selecting 'close all windows.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  FULL SCREEN MODE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  9. Applying a colour label doesn't move to the next image

    When applying a colour label with the filter set to hide that label, the image used to disappear and the next image would be shown. Now the image disappears but nothing else happens, then when pressing the 'right' arrow to go to next, the first image in the set is selected, effectively taking me back to the start.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  LABELS AND KEYWORDS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  10. mouse side button cannot be used

    mouse side button cannot be used suddenly, for example the function" back to the last page" doesn't work but do work in the other software or website.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  11. Selecting Multiple Photos to Reorder, it Reverses all the Images

    Using the updated release Adobe Bridge 2023 Monterrey OS. When you select multiple photos (Shift Click 2 or more photos) to rearrage (sort order is Manually), they are placed in reverse order.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  12. CAMERA RAW TO PS 2023

    I always open bridge, edit photo and then select open to open the image in PS before making final edits and saving the file.

    now when selecting open nothing happens? well, the odd photo does, or if I restart it will open but then the next edited photo won't open. Really frustrated.
    anyone else having this problem ot know if there is a fix?

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  13. "HRESULT error: The GPU device instance has been suspended" after upgrading to version 13

    Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.

    Bridge Version: 13.0.0.562

    Steps to Reproduce:
    - Open Bridge
    - In the Folders tab select a directory
    - select any image
    - select any other image
    -> Error dialog comes up.
    -> Dismiss the dialog and Bridge closes (crashes?)

    Operating System:
    Windows 11 version 22H2
    Most recent patches installed
    KB5018496 installed
    KB5018341 installed
    Acer A515-54 laptop
    Windows Update says all my drivers are up to date.
    I have cleared the Bridge cache.…

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  14. Bridge 2023 crashes during folder navigation

    Bridge 2023 crashes every time i try to open a sub-folder, making the entire program absolutely useless at this time. I've sent bug reports, posted on Adobe community forum, nothing ...
    Bridge 13.0.0.562
    Monterey 12.6.1

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  15. Command + Down Arrow Shorctut no longer working to open files

    Bridge version 13.0.0.562
    Venture 13.0

    The default shortcut to open files "Command + Down Arrow" is no longer working. Only "Command + O" works now.

    This shortcut is default in finder as well.

    Can we please bring it back? It was nice to have an option to open files without taking your fingers off the arrow keys for quick browsing and opening and closing files.

    Thank you!

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. Can't exit spacebar preview

    If you press space to preview a file full screen, then click away to another application (on a second screen) you then can't exit full screen preview. The only solution is to close and reopen bridge. It doesn't crash - you can still pan and zoom the preview, you just can't escape its clutches!

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  FULL SCREEN MODE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  17. Slideshow Selects Two Images

    After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  SLIDESHOW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. Files with AI-generated smart masks will not open in PS from Bridge

    After the latest update, any of my raw files where I've used smart masks (i.e. select subject) refuse to open in PS. I hit Open and simply nothing happens. If I delete the smart mask and add a non-AI mask, the same file will open just fine. If I open the same file directly from Photoshop, it will open up Camera Raw within PS and then open in PS just fine. It's only trying to open from Bridge that's the problem. Bizarre! Any fixes? Tried uninstalling and reinstalling the latest versions of both Bridge and PS - no luck.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  19. duplicate

    In bridge 13.0.0.562

    • Duplicates of files are randomly displayed in the main window and are counted as different files.

    • Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  FILE SYSTEM OPERATIONS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. Files changing order in timeline view

    When using the timeline view, if you move multiple images at once, the order of the files is reversed instead of preserved when you drop them in the new location. This is causing a massive headache for our work group as our whole days are spent rearranging files to specific orders.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

2 4 5
  • Don't see your idea?

Report Bugs

Categories

Feedback and Knowledge Base

(thinking…)