Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
93 results found
-
Image selection trap
Additionally to my earlier issue here another related one, this is really annoying.
Due to the continued selection of the starting file while switching files (arrow keys) in fullscreen mode, the first (on entering fullscreen mode) and last (after ending fullscreen mode) images stay selected. My intention now is to just switch further between next images, but I find myself in a trap betweeen the 2 aforementioned images.As I wrote:
I always have to deselect the first image, when I just want to do something with the last.
This renders the "switch through files" process unusable.
Please revert behaviour…2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
2 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Bridge 13.0.0.562 - Folders pane: Current folder moves out of view
Current folder moves out of view after certain operations.
Actions that trigger this bug:
- Drag a file from the content pane to a folder in the Folders pane.- Move a folder to another folder.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Folders/files listing in Folder panel order is 'unconventional'
v13.0.0.562 lists folders/files in an unconventional order in the Folders panel.
(e.g.) Folders/files starting with a number are listed before files starting with an underscore. There might be other examples.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
2 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
mouse side button cannot be used
mouse side button cannot be used suddenly, for example the function" back to the last page" doesn't work but do work in the other software or website.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Files with AI-generated smart masks will not open in PS from Bridge
After the latest update, any of my raw files where I've used smart masks (i.e. select subject) refuse to open in PS. I hit Open and simply nothing happens. If I delete the smart mask and add a non-AI mask, the same file will open just fine. If I open the same file directly from Photoshop, it will open up Camera Raw within PS and then open in PS just fine. It's only trying to open from Bridge that's the problem. Bizarre! Any fixes? Tried uninstalling and reinstalling the latest versions of both Bridge and PS - no luck.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Dimensions is misspelled
Dimensions should be spelled dimensions instead of Dimentions.
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Silent crash when viewing TIF with text layer
Bridge goes down without further notice when entering a directory with TIF file(s), that have a text layer in it. I think it is in the program part that generates thumbnails/previews. It is reproducable in two different installations here. I provide a test file with only 'hello world' in Calibri font. - The problem occurs since the last update 27 days ago. - I have Creative suite, so I don't know if there are other products involved in this. It would be fine to have a solution for this.
3 votes -
2 votes
Hi,
Many of the reported issues are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes your issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
drag and drop
Drag and drop from computer to hard drive or vice versa used to default copy files. Now it DELETES THEM from the original source. This is a dangerous bug. WHATS GOING ON? IT DIDN'T USED TO WORK LIKE THIS.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Applying a colour label doesn't move to the next image
When applying a colour label with the filter set to hide that label, the image used to disappear and the next image would be shown. Now the image disappears but nothing else happens, then when pressing the 'right' arrow to go to next, the first image in the set is selected, effectively taking me back to the start.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Files changing order in timeline view
When using the timeline view, if you move multiple images at once, the order of the files is reversed instead of preserved when you drop them in the new location. This is causing a massive headache for our work group as our whole days are spent rearranging files to specific orders.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
moving thumbnails manually in Bridge does not work. After move it reverts to prior placement by file name.
Whether in folder or in collections, manually moving thumbnails does not stick.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
control + drag to copy not working
As in Bridge 2021, I would try to control + drag files into favorites folders to copy them to that location. The "+" appears next to the cursor, but the file is moved instead of being copied. Alt + drag works with the expected functionality. Control + drag works when dragging files to locations in content tabs, but not to favorites.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Thumbnails for PSD files >1GB do not work
In Adobe Bridge, thumbnail previews do not work for files over 1GB. All the preview shows is the PS icon.
Why is this still a restriction? Can users increase this limit? Thanks.
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Camera Raw to Photoshop Save not working (single and multiple images)
I updated Photoshop yesterday to the 2023 version. The new version of Camera Raw is great; I love the new ways to mask the subject, sky, background, etc. But when I try to open as a smart object in Photoshop (Shift-click), nothing happens. The image does not open in Photoshop 2023. I don't get an error message, but nothing happens. I have to close Photoshop 2023 and open Photoshop 2021 to save the image. This happens when I try to save both individual images and multiple images. What, if anything, am I doing wrong? Is this a glitch in Photoshop,…
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Get Files from Camera now fails ....
Nov 18, 2022 PS 24.0.1 Update installs new Bridge scripts. Now the Bridge Get files does not launch the photodownloader. And as before, the AUTOPLAY Download to Bridge 2023 still produces the Application not found error.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Metadata not available for batch rename
I am unable to use Metadata entries for batch rename using Bridge v13.0.
Additionally it seems to be not possible to save templates containing a condition with metadata entries.Rolling back to Bridge v12.0.3 and everything works fine.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Can't manually drag images around in a custom sort order in a Bridge window
When choosing View >Sort > Manually, you can no longer drag images around into a custom sort order. This worked in all previous versions of Bridge. Please fix.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
- Don't see your idea?