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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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98 results found
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Bridge 2023 - "Show folders" setting is forgotten
Adobe Bridge 2023 has a newly introduced bug - it forgets the "Show folders" setting.
Before v2023, all versions of Bridge retained this setting - if I unchecked Edit -> Show folders, it remained unchecked on the next start.I always turn off folders to see only the files. If I need a view of what's in a given folder, I look to the directory tree. Simple and effective view of files.
Now, as I restart Bridge, the Edit -> Show folders is always checked!4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Batch Rename Doesn't Work
Bug
Bridge v12.0.1.246 operating on Windows 10 ProNone of the options for Batch Rename are operational: There are no presets to choose from and New Filename options are not functional--stuck on Current Filename / Name / Original Case; next choice is Text--no choice. You can remove Current Filename and begin with Text--still no choice. Completely dysfunctional.
26 votes -
Command + Down Arrow Shorctut no longer working to open files
Bridge version 13.0.0.562
Venture 13.0The default shortcut to open files "Command + Down Arrow" is no longer working. Only "Command + O" works now.
This shortcut is default in finder as well.
Can we please bring it back? It was nice to have an option to open files without taking your fingers off the arrow keys for quick browsing and opening and closing files.
Thank you!
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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File Info Keyboard Shortcut changed from Adobe standard
Formerly, the keyboard shortcut to bring up File Info was <ctrl><alt><shift> I, just as it is in PhotoShop. Now it appears to be just <ctrl>I. My fingers are used to the old pattern and it's difficult to change old habits. Bridge version 13.0.0562
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 13.0.0.562, arrow keys on Mac
Navigating assets using arrow keys on the Mac doesn't work when the Caps Lock key is engaged, or active.
When the Caps Lock key is Off, navigating right, left, up and down will work when clicking on any arrow key.Mac OS Monterey 12.6.
MacBook Pro's built-in keyboard1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Image selection trap
Additionally to my earlier issue here another related one, this is really annoying.
Due to the continued selection of the starting file while switching files (arrow keys) in fullscreen mode, the first (on entering fullscreen mode) and last (after ending fullscreen mode) images stay selected. My intention now is to just switch further between next images, but I find myself in a trap betweeen the 2 aforementioned images.As I wrote:
I always have to deselect the first image, when I just want to do something with the last.
This renders the "switch through files" process unusable.
Please revert behaviour…2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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2 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 13.0.0.562 - Folders pane: Current folder moves out of view
Current folder moves out of view after certain operations.
Actions that trigger this bug:
- Drag a file from the content pane to a folder in the Folders pane.- Move a folder to another folder.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Folders/files listing in Folder panel order is 'unconventional'
v13.0.0.562 lists folders/files in an unconventional order in the Folders panel.
(e.g.) Folders/files starting with a number are listed before files starting with an underscore. There might be other examples.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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2 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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mouse side button cannot be used
mouse side button cannot be used suddenly, for example the function" back to the last page" doesn't work but do work in the other software or website.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Files with AI-generated smart masks will not open in PS from Bridge
After the latest update, any of my raw files where I've used smart masks (i.e. select subject) refuse to open in PS. I hit Open and simply nothing happens. If I delete the smart mask and add a non-AI mask, the same file will open just fine. If I open the same file directly from Photoshop, it will open up Camera Raw within PS and then open in PS just fine. It's only trying to open from Bridge that's the problem. Bizarre! Any fixes? Tried uninstalling and reinstalling the latest versions of both Bridge and PS - no luck.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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3 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Silent crash when viewing TIF with text layer
Bridge goes down without further notice when entering a directory with TIF file(s), that have a text layer in it. I think it is in the program part that generates thumbnails/previews. It is reproducable in two different installations here. I provide a test file with only 'hello world' in Calibri font. - The problem occurs since the last update 27 days ago. - I have Creative suite, so I don't know if there are other products involved in this. It would be fine to have a solution for this.
3 votes -
2 votes
Hi,
Many of the reported issues are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes your issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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drag and drop
Drag and drop from computer to hard drive or vice versa used to default copy files. Now it DELETES THEM from the original source. This is a dangerous bug. WHATS GOING ON? IT DIDN'T USED TO WORK LIKE THIS.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Applying a colour label doesn't move to the next image
When applying a colour label with the filter set to hide that label, the image used to disappear and the next image would be shown. Now the image disappears but nothing else happens, then when pressing the 'right' arrow to go to next, the first image in the set is selected, effectively taking me back to the start.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Files changing order in timeline view
When using the timeline view, if you move multiple images at once, the order of the files is reversed instead of preserved when you drop them in the new location. This is causing a massive headache for our work group as our whole days are spent rearranging files to specific orders.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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moving thumbnails manually in Bridge does not work. After move it reverts to prior placement by file name.
Whether in folder or in collections, manually moving thumbnails does not stick.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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control + drag to copy not working
As in Bridge 2021, I would try to control + drag files into favorites folders to copy them to that location. The "+" appears next to the cursor, but the file is moved instead of being copied. Alt + drag works with the expected functionality. Control + drag works when dragging files to locations in content tabs, but not to favorites.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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