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92 results found

  1. Folders/files listing in Folder panel order is 'unconventional'

    v13.0.0.562 lists folders/files in an unconventional order in the Folders panel.

    (e.g.) Folders/files starting with a number are listed before files starting with an underscore. There might be other examples.

    2 votes

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    1 comment  ·  FOLDER PANEL  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  2. 2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  3. mouse side button cannot be used

    mouse side button cannot be used suddenly, for example the function" back to the last page" doesn't work but do work in the other software or website.

    2 votes

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    1 comment  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  4. Command + Down Arrow Shorctut no longer working to open files

    Bridge version 13.0.0.562
    Venture 13.0

    The default shortcut to open files "Command + Down Arrow" is no longer working. Only "Command + O" works now.

    This shortcut is default in finder as well.

    Can we please bring it back? It was nice to have an option to open files without taking your fingers off the arrow keys for quick browsing and opening and closing files.

    Thank you!

    2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Files with AI-generated smart masks will not open in PS from Bridge

    After the latest update, any of my raw files where I've used smart masks (i.e. select subject) refuse to open in PS. I hit Open and simply nothing happens. If I delete the smart mask and add a non-AI mask, the same file will open just fine. If I open the same file directly from Photoshop, it will open up Camera Raw within PS and then open in PS just fine. It's only trying to open from Bridge that's the problem. Bizarre! Any fixes? Tried uninstalling and reinstalling the latest versions of both Bridge and PS - no luck.

    2 votes

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    1 comment  ·  CAMERA RAW  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. Files changing order in timeline view

    When using the timeline view, if you move multiple images at once, the order of the files is reversed instead of preserved when you drop them in the new location. This is causing a massive headache for our work group as our whole days are spent rearranging files to specific orders.

    2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  7. File Info Keyboard Shortcut changed from Adobe standard

    Formerly, the keyboard shortcut to bring up File Info was <ctrl><alt><shift> I, just as it is in PhotoShop. Now it appears to be just <ctrl>I. My fingers are used to the old pattern and it's difficult to change old habits. Bridge version 13.0.0562

    2 votes

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    2 comments  ·  FILE INFO  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  8. White message box when starting Bridge

    After updating to Bridge 2019 the white message box started appearing when launching Bridge (attached screenshot). It appears for several seconds and I have to wait eveytime for it to go. If I close the message Bridge closes entirely.

    2 votes

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    3 comments  ·  CRASH  ·  Admin →
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  9. Bridge CC 2019 The Batch-process does not work with Photoshop CC 2018

    From Bridge CC 2019 the batch (running actions) does not work with Photoshop CC 2018. Nothing happening.

    2 votes

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  10. Bridge freezes when moving files from a folder to another

    When moving an amount of selected pictures from a folder to another, Bridge moves files then it freezes and I am not allowed to do anything else with the software rather then force it to close. When re-open the software, everything is in the right position. It happens any time I move a wide selection of pictures, never happened before.
    Thank you so much for you kind attention.
    Matteo

    2 votes

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  11. moving files

    each time I select a bunch of raw files and move them to another folder the bridge is frozen and I have to force quit and restart it in order to move another set of files into another folder.

    2 votes

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  12. flip, rotate, mirror are not correctly exported consistently - export feature is not trustworthy

    RAW to which one of the following operations has been applied : rotation, horizontal mirroring, vertical mirroring, vertical flip, horizontal flip, will NOT reflect that operation smoothly, continuously, reliably if the Bridge "export" function is used. To be sure that the export happens, you must directly use the INTERNAL export to camera raw.
    It would be helpful if all export/conversion/saving functions were consistent and consistently working.
    Currently, I cannot trust Bridge's "export" function.

    Bridge 14.0.1.137

    Issue is still present.

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Admin →
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  13. Bridge 2024, new incident window misplacement

    Dear Adobe, if it ain't broke, don't fix it. It's clear the developers of Bridge don't actually use the program.

    So, thank you so much for finally fixing the ability to have multiple windows open... WHY, oh God why, would you make it so the new window is placed slightly down and to the right? So, now you've added a new step to my process of having to move it up and to the left. Please stop making my life harder.

    You should really try to get the beta version into professionals' hands before you release a new version. BC…

    1 vote

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  14. Sorting by dimensions broken

    Sorting by dimensions is broken. I have a number of images that are greater than 4000x4000 px and they are placed at the end of the list of files when I have them sorted from largest to smallest dimensions. They are placed at the end directly behind ones that are 1080x1080 px.

    In the screenshots attached, you can see the file beginning "896..." is 1080x1080. The following photo beginning with "739..." is 4309x4341. The rest of the images to the right are just as large however they are placed at the end where it should be the smallest images. I…

    1 vote

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  15. Picture since latestest update not visible, Camera Raw not active in Bridge

    Picture since latestest update not visible, Camera Raw not active in Bridge

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Admin →
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    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  16. Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu

    after Update on 11.08.2023, Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu or any other relevant menu. The functionality to directly open RAW files in Camera RAW is missing. I am using BRIDGE Beta version. Thumbnails for SONY .ARW RAW files are not displayed in Adobe Bridge, causing difficulties in identifying and previewing these files within the application.

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Admin →
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    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  17. Camera Raw to Photoshop Save not working (single and multiple images)

    I updated Photoshop yesterday to the 2023 version. The new version of Camera Raw is great; I love the new ways to mask the subject, sky, background, etc. But when I try to open as a smart object in Photoshop (Shift-click), nothing happens. The image does not open in Photoshop 2023. I don't get an error message, but nothing happens. I have to close Photoshop 2023 and open Photoshop 2021 to save the image. This happens when I try to save both individual images and multiple images. What, if anything, am I doing wrong? Is this a glitch in Photoshop,…

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. Get Files from Camera now fails ....

    Nov 18, 2022 PS 24.0.1 Update installs new Bridge scripts. Now the Bridge Get files does not launch the photodownloader. And as before, the AUTOPLAY Download to Bridge 2023 still produces the Application not found error.

    1 vote

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  19. Metadata not available for batch rename

    I am unable to use Metadata entries for batch rename using Bridge v13.0.
    Additionally it seems to be not possible to save templates containing a condition with metadata entries.

    Rolling back to Bridge v12.0.3 and everything works fine.

    1 vote

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. Can't manually drag images around in a custom sort order in a Bridge window

    When choosing View >Sort > Manually, you can no longer drag images around into a custom sort order. This worked in all previous versions of Bridge. Please fix.

    1 vote

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

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