Skip to content

Report Bugs

← Adobe Bridge Feedback

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

What are the issues you are experiencing with Adobe Bridge?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

93 results found

  1. Folders view cronology broken in Bridge 13

    It's making a schoolboy error that didn't happen before. 1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20... etc

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  2. adobe bridge 2019 labels not working after using reject

    after latest Camera Raw update whenever I use reject label for any files, I am unable to apply any other labels until I reset the preferences. I am using MacOSX Mojave and Bridge CC(2019) with the latest update. I just don't get it why this happen after Camera RAW/Photoshop update.

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  1 comment  ·  LABELS AND KEYWORDS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Bridge 2019 get stuck after file move

    Just updated to Bridge 2019 a day ago and ever since if I want to move a file to another folder through drag and drop, Bridge freezes, nothing works afterwards but the menu bar, quit Bridge is not selectable though so only force quit makes the difference.
    Mac OS Mojave, 13'MBP Retina Mid 2014, i5 2.6.

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  8 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Bridge 2023 crashes during folder navigation

    Bridge 2023 crashes every time i try to open a sub-folder, making the entire program absolutely useless at this time. I've sent bug reports, posted on Adobe community forum, nothing ...
    Bridge 13.0.0.562
    Monterey 12.6.1

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Photo downloader doesn't store preferences anymore

    Adobe Bridge Photo downloader used to store my preferences when importing photos, now it just goes back to the original box for import. It used to stores that I wanted the Advanced Dialog by preference, and the folder to store the photos, and the renaming of the files, but now it doesn't...

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  WORKSPACES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Bridge for Mac OSX High Sierra. On Version 9.1.0.338 : Loses Focus on delete

    Loses Focus on each photo deleted, returning to the top of the thumbnails :(

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. image selection flow

    When I am scrolling through the thumbnails, I will typically delete images I no longer want. The next image in order would then be highlighted and show full size. After the most recent update, after I delete the image, the selection reverts back to the end of the file, and I need to start the scrolling process from the beginning again. Can I get it to work as it did previously ?

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  4 comments  ·  THUMBNAILS AND PREVIEWS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Bridge 2023 - mouse cursor disappears from Bridge window

    Bridge 2023 version 13.0.0.562

    Windows 10 21H2

    NVIDIA GeForce GTX 1060 6GB

    Two monitors in use

    Hit spacebar to display image full screen on first monitor. Move mouse to put cursor onto second monitor. Hit spacebar to revert to nornal display. Move mouse to bring cursor back onto first monitor. Cursor is not visible over Bridge window on first monitor (but is visible on first monitor outside Bridge window). Bridge has to be closed and reopended to clear the bug.

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  9. Mousewheel scrolling too slow

    Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Thumbnail selection error in Bridge 2023

    New apparent bug in the current release of Bridge 2023: When I tap the spacebar to preview an image, then use arrow keys to look at more images, then hit spacebar again to leave the preview view... Bridge now selects both the first and last image. The normal behavior has always been to leave the selection only on the last image previewed. If this is meant as a new feature, please offer the option to turn it on or off. Thank you!

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  11. duplicate

    In bridge 13.0.0.562

    • Duplicates of files are randomly displayed in the main window and are counted as different files.

    • Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  FILE SYSTEM OPERATIONS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  12. In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”)

    In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”).

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  FILE INFO  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  13. Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)

    Aliases do not open, there is no error. They opened in version 2022 without a problem.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  FILE SYSTEM OPERATIONS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  14. horizontal flip made in Lightroom isn't saved in Bridge JPG exports

    Hi,
    I have noticed a few times that pictures that have been flipped horizontally in Lightroom are back to the original non-flipped version in JPG exports. They do, however, display correctly in Bridge as well as in Camera RAW. All other adjustments in those images are properly exported.
    Bridge 11.0.1.109, Windows 10. Images flipped in multiple Lightroom versions and processes.
    Regards,
    Michael

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Fullscreen Preview Desaturated

    I'm using Adobe Bridge 2020 (0n macOS Mojave).

    The displayed thumbnails are correct. But as soon as I open the fullscreen preview the colors are desaturated and dull.

    With this bug, showing the wrong colors, the software is absolutely unusable!!!

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. BUG! Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.

    Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.
    Please fix this problem, it is impossible to work!

    Thank!

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Deleting pictures in photoshop bridge

    Deleting pictures in Photoshop bridge. If I delete a file say part way down in the preview (left side two columns wide, JPG and Raw side by side) after deleting Bridge take me back to the top of the listed files. I have scroll down to the position in list I was at before deleting. Wasting time. It did not do this before doing the latest upgrade 13.0.0.562. I cannot find a way to stop this.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. Selecting Multiple Photos to Reorder, it Reverses all the Images

    Using the updated release Adobe Bridge 2023 Monterrey OS. When you select multiple photos (Shift Click 2 or more photos) to rearrage (sort order is Manually), they are placed in reverse order.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  19. "HRESULT error: The GPU device instance has been suspended" after upgrading to version 13

    Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.

    Bridge Version: 13.0.0.562

    Steps to Reproduce:
    - Open Bridge
    - In the Folders tab select a directory
    - select any image
    - select any other image
    -> Error dialog comes up.
    -> Dismiss the dialog and Bridge closes (crashes?)

    Operating System:
    Windows 11 version 22H2
    Most recent patches installed
    KB5018496 installed
    KB5018341 installed
    Acer A515-54 laptop
    Windows Update says all my drivers are up to date.
    I have cleared the Bridge cache.…

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. Adobe Bridge 2023 Favorite Aliases

    In previous versions of Bridge I could add an alias to the Favorites Panel and the thumbnails would be displayed for the folder linked to that alias. Now, clicking any of my aliases in the Favorites panel does nothing!!!

    OS: macOS Monterey 12.6

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  THUMBNAILS AND PREVIEWS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

2 4 5
  • Don't see your idea?

Report Bugs

Categories

Feedback and Knowledge Base

(thinking…)