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93 results found

  1. Bridge 2023. Bug when batch renaming files with metadata

    Metadata values aren't anymore correctly extracted from picture files (NEF or JPG).
    Only ^F<value>^F<value> added.
    It was perfectly working in Bridge 9, 10,11,12.

    8 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  2. Adobe Bridge 2023 Favorite Aliases

    In previous versions of Bridge I could add an alias to the Favorites Panel and the thumbnails would be displayed for the folder linked to that alias. Now, clicking any of my aliases in the Favorites panel does nothing!!!

    OS: macOS Monterey 12.6

    4 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  3. control + drag to copy not working

    As in Bridge 2021, I would try to control + drag files into favorites folders to copy them to that location. The "+" appears next to the cursor, but the file is moved instead of being copied. Alt + drag works with the expected functionality. Control + drag works when dragging files to locations in content tabs, but not to favorites.

    1 vote

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  4. Bridge 2023 - Thumbnails and Previews not generated for large files

    Bridge 2023 (version 13.0.0.562) not generating thumbnails or previews for files larger than 1GB even though I have the threshold set at 5GB. After purging the cache and restarting it still doesn't work.

    8 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Bridge 2023 - "Show folders" setting is forgotten

    Adobe Bridge 2023 has a newly introduced bug - it forgets the "Show folders" setting.
    Before v2023, all versions of Bridge retained this setting - if I unchecked Edit -> Show folders, it remained unchecked on the next start.

    I always turn off folders to see only the files. If I need a view of what's in a given folder, I look to the directory tree. Simple and effective view of files.
    Now, as I restart Bridge, the Edit -> Show folders is always checked!

    4 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. Thumbnails in Content panel skip back to top after deleting file

    Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

    14 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  7. Bridge 2023 - mouse cursor disappears from Bridge window

    Bridge 2023 version 13.0.0.562

    Windows 10 21H2

    NVIDIA GeForce GTX 1060 6GB

    Two monitors in use

    Hit spacebar to display image full screen on first monitor. Move mouse to put cursor onto second monitor. Hit spacebar to revert to nornal display. Move mouse to bring cursor back onto first monitor. Cursor is not visible over Bridge window on first monitor (but is visible on first monitor outside Bridge window). Bridge has to be closed and reopended to clear the bug.

    6 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  8. Backward and Forward Mouse Button Navigation in Bridge 2023

    Lost the ability to "go back" and "go forward" through folders using the mouse buttons. Pressing the scroll wheel to the left or right does nothing now.

    15 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  9. Bridge 13.0.0.562, arrow keys on Mac

    Navigating assets using arrow keys on the Mac doesn't work when the Caps Lock key is engaged, or active.
    When the Caps Lock key is Off, navigating right, left, up and down will work when clicking on any arrow key.

    Mac OS Monterey 12.6.
    MacBook Pro's built-in keyboard

    1 vote

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  10. Sort order has changed

    Sort order has changed on Bridge 13.0 (Windows 11).
    Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?

    11 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  11. Navigation issues in Bridge 2023

    There are some things that don't work in version 2023 anymore and that I miss already after one day of use:
    - No thumbnail zoom with ctrl + mouse wheel.
    - No backward function with backspace or back key on the mouse (!!)
    - no more delay for showing quick info metadata
    - no new window with Ctrl + N - instead tabs with Ctrl+Shift+T - let's see if this is better...?

    33 votes

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    Hi,


    Many of the issues reported in the thread are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  12. In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”)

    In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”).

    5 votes

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    3 comments  ·  FILE INFO  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  13. Dimensions is misspelled

    Dimensions should be spelled dimensions instead of Dimentions.

    3 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  14. Bridge 2023 Folder Navigation Jumps to the Top When Photo is Added

    I use Bridge to edit batches of photos, dragging the selected photos into my "selects" folder within the project folder. With the 2023 update, every time I drag a photo into the selects folder, the folder panel jumps to the top of the folder list, and I have to grab the scroll bar and scroll back down to my selects folder to add the next photo. This is seriously slowing down my workflow.

    27 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  15. Folders view cronology broken in Bridge 13

    It's making a schoolboy error that didn't happen before. 1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20... etc

    8 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. preview

    Windows 10 Pro 22H2, Bridge 13.0. In Full screen preview mode (Spacebar), if I switch app while full screen preview is still on when I return to the preview and try to exit preview mode (pressing ESC or SPACEBAR) nothing happens, to close the Full-screen Preview I need to close Bridge and reopen it.

    9 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  17. spacebar preview

    When you press spacebar to preview images close up, and scroll through them, then press spacebar again to exit - it has highlighted both the original photo and the photo you ended on. Effectively taking you back to where you started, not where you left off.

    49 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)

    Aliases do not open, there is no error. They opened in version 2022 without a problem.

    5 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  19. Silent crash when viewing TIF with text layer

    Bridge goes down without further notice when entering a directory with TIF file(s), that have a text layer in it. I think it is in the program part that generates thumbnails/previews. It is reproducable in two different installations here. I provide a test file with only 'hello world' in Calibri font. - The problem occurs since the last update 27 days ago. - I have Creative suite, so I don't know if there are other products involved in this. It would be fine to have a solution for this.

    3 votes

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    BUG- FIX RELEASED  ·  1 comment  ·  CRASH  ·  Admin →
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  20. Thumbnails for PSD files >1GB do not work

    In Adobe Bridge, thumbnail previews do not work for files over 1GB. All the preview shows is the PS icon.

    Why is this still a restriction? Can users increase this limit? Thanks.

    3 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

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