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Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
78 results found
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bad changes for Bridge 2019 - many errors -
Bridge 2019 has worsened the classification mode. With the mouser it is almost impossible to be able to go back in a classification, or rather, leave a picture without stars.
3 votesRequest you to provide more details of your workflow . This will help us share a resolution.
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can't open files directly from Bridge
From Bridge, if I try to open an image by double-clicking or hitting <return> I get the following: Previous versions of Photoshop and Bridge worked fine together - doesn't anyone test these releases in the real world before turning them loose?
Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate…
3 votesPlease let us know if you are facing this issue for multiple file formats or only select few files
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We are not beta testers.
It has become a habit of many new Adobe releases that they are full of bugs. Bridge has suffered this now, too.
A new release is supposed to improve a product, not make it worse.
Don't publish untested products, or warn us that it is really a beta version.
Oh, you "need more info"? Well read all other CC2019 bug reoports then, Adobe. Some serious stuff going on there.
If your products were this bad in the time of CD-roms, Adobe would not exist anymore today.
Greetings from very disappointed CC user.
3 votesRequest you to share details of the issue you are facing.
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Error when exporting shared cache
Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...
3 votesRequest you to share some sample files with abseth@adobe.com for which you are facing this issue
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3 votes
Hi, please let us know if you are still facing this issue. Thanks.
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Generated 100% previews are not used/not found/lost
Here is the second and last issue I experienced with Bridge 2019.
I generated 100% previews for 3000 d850 files. Took a long time with stupid modal dialog blocking UI.
Ok after it finished I closed Bridge then closed my Win10 laptop.
I arrived at cafe where I wanted to work for couple of hours on prepared previews.
And guess what happened - on first file zoom a 100% preview is generating a looong time. The cache was lost!
After trying couple of files - that's it. None of previously generated 100% previews is loaded.
We are not beta testers…3 votesHi ,
Can you please let me know if you have updated Adobe Camera Raw after generating cache in Bridge.
Regards,
Abhishek Seth. -
file replacement error deleted both copies
HI! I NEED URGENT HELP.
Bridge just vanished with my back up files from my last job.
I made a copy of it in the organization process, and it shown me a error message when I told bridge to replace these same files back there.
After clicking "OK" the hole original backup folder what gone, taking all the files I send to replace with it.It is not on trash nor anywhere else in my computer.
Thus file replacement error deleted both copies.
2 votes -
Bridge Is Terrible When Editing Metadata On PSD
Bridge has always been bad when entering meta on PSDs, but lately it is horrific.
I have a folder of PSD files. I select them all and "FILE INFO" to add a base set of meta. I walk away and do something else for a while and come back, and they are fine.
Now, I grab a group of them, and add to the keywords and maybe change the title using the Metadata tab. Then I grab another bunch and do the same thing. It -should- queue up the changes and get them all done, however slowly it is taking.…
2 votes -
Bridge 2021 doesn’t open or crashes on startup on iMac.
Bridge 2021 doesn’t open or takes a very long time to open on iMac. If it opens at all, Bridge freezes or crashes completely as soon as any photo is selected. Occasionally it will continue, but then freezes on the second photo.
2 votes -
HEVC Video Crashes Adobe Bridge 2021
Video files create on iPhone - HEVC format - cause Bridge 2021 to hang when that file is selected, or among a group of files selected. dynamiclinkmediaserver.exe may be part of the culprit in that trying to move a HEVC file after Bridge 2021 hangs results in a 'file busy' response from Windows. Killing the dynamiclinkmediaserver.exe process frees up the file(s). Bridge 2020 does not have this issue. This happens on multiple machines and I suspect should be easy to repeat.
2 votes -
Selected files do not register for [TOOLS] [PHOTOSHOP]Contact Sheet II
When you select files in Bridge and go to tools photoshop contactsheet II.
The system complains that no files are selected, even though files are selected.
Adobe Bridge version 10.1.1.1662 votes -
scripting broken in 10.0.0.124
Hangs when attempting to run a custom script. Ran fine in 9.1
2 votesSorry to hear the your scripts are not working. Will you be able to share the script which is having issues? Thanks
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2 votes
Hi ,
Are you unable to open up the file in default program?
Also is this for all file formats
Can you please reset Bridge preferences and try again.Regards,
Abhishek Seth. -
Bridge CC 19 does not show external drive in folders
Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.
2 votesCan you please check if these folders are visible in finder\explorer and bridge CC 2018.
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Label color changes to white
I've labeled my images Green when all is done with the image. After some time the Green label changes to white. I don't know if that happens to other colors.
2 votesCan you please let me know the Bridge version you are using. Also did you apply labels and are viewing the files in the same version of Bridge?
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Bridge won't import images from camera any more?
Last week, I could import all images from my camera (Canon 5Ds and a 650D). Now I cannot import images from either camera? Gets to the import dialogue box and essentially freezes. I need to open control panel to shut it down. Have tried uninstalling and reinstalling.. still has the same issue. :(
2 votesRequest you to reset preferences and let us know if the problem persists.
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Cannot copy or move files
When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update
2 votesRequest you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.
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output module issues
Issues in Output Module
- Text fields for header / footer text are (still) far too short.
- If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
- Crash on generating PDFCan't work with CC2019, too many issues. Going back to CC2018 for the time being.
Mac OS 10.13.6 / Bridge 8.1.0.383
2 votesPlease submit the crash report for us to investigate the issue.
The header and footer has space for 30 characters after which is begins to hide the items on the left.
Also please share the locale in which you are using Bridge -
open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open RAW files to double tap mouse from expl. windows - error driver graphic card
- Problems "No disk"
2 votesPlease let us know the version of Adobe Bridge that you are using.
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COPY TO fails to copy
The "Copy to" accessed by right clicking on an image thumbnail and used to copy images to another folder fails to copy anything.
2 votesIs this happening with all the files or a specific set?
- Don't see your idea?