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  • Operating System
  • Expected result
  • Actual result
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  1. Generated 100% previews are not used/not found/lost

    Here is the second and last issue I experienced with Bridge 2019.
    I generated 100% previews for 3000 d850 files. Took a long time with stupid modal dialog blocking UI.
    Ok after it finished I closed Bridge then closed my Win10 laptop.
    I arrived at cafe where I wanted to work for couple of hours on prepared previews.
    And guess what happened - on first file zoom a 100% preview is generating a looong time. The cache was lost!
    After trying couple of files - that's it. None of previously generated 100% previews is loaded.
    We are not beta testers…

    3 votes

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    3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Can you please let me know if you have updated Adobe Camera Raw after generating cache in Bridge.

    Regards,
    Abhishek Seth.

  2. Bridge Is Terrible When Editing Metadata On PSD

    Bridge has always been bad when entering meta on PSDs, but lately it is horrific.

    I have a folder of PSD files. I select them all and "FILE INFO" to add a base set of meta. I walk away and do something else for a while and come back, and they are fine.

    Now, I grab a group of them, and add to the keywords and maybe change the title using the Metadata tab. Then I grab another bunch and do the same thing. It -should- queue up the changes and get them all done, however slowly it is taking.…

    2 votes

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    NEED MORE INFO  ·  2 comments  ·  FILE INFO  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bridge 2021 doesn’t open or crashes on startup on iMac.

    Bridge 2021 doesn’t open or takes a very long time to open on iMac. If it opens at all, Bridge freezes or crashes completely as soon as any photo is selected. Occasionally it will continue, but then freezes on the second photo.

    2 votes

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    NEED MORE INFO  ·  1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  4. HEVC Video Crashes Adobe Bridge 2021

    Video files create on iPhone - HEVC format - cause Bridge 2021 to hang when that file is selected, or among a group of files selected. dynamiclinkmediaserver.exe may be part of the culprit in that trying to move a HEVC file after Bridge 2021 hangs results in a 'file busy' response from Windows. Killing the dynamiclinkmediaserver.exe process frees up the file(s). Bridge 2020 does not have this issue. This happens on multiple machines and I suspect should be easy to repeat.

    2 votes

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    NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  5. Selected files do not register for [TOOLS] [PHOTOSHOP]Contact Sheet II

    When you select files in Bridge and go to tools photoshop contactsheet II.
    The system complains that no files are selected, even though files are selected.
    Adobe Bridge version 10.1.1.166

    2 votes

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    NEED MORE INFO  ·  4 comments  ·  INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
  6. The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    2 votes

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    NEED MORE INFO  ·  1 comment  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  7. scripting broken in 10.0.0.124

    Hangs when attempting to run a custom script. Ran fine in 9.1

    2 votes

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    4 comments  ·  SCRIPTING  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes

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    2 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Are you unable to open up the file in default program?
    Also is this for all file formats
    Can you please reset Bridge preferences and try again.

    Regards,
    Abhishek Seth.

  9. favorites panel

    Favorite Panel. resets every time I close/open bridge.

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bridge CC 19 does not show external drive in folders

    Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.

    2 votes

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    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  11. Label color changes to white

    I've labeled my images Green when all is done with the image. After some time the Green label changes to white. I don't know if that happens to other colors.

    2 votes

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    0 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please let me know the Bridge version you are using. Also did you apply labels and are viewing the files in the same version of Bridge?

  12. Cannot copy or move files

    When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update

    2 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.

  13. output module issues

    Issues in Output Module
    - Text fields for header / footer text are (still) far too short.
    - If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
    - Crash on generating PDF

    Can't work with CC2019, too many issues. Going back to CC2018 for the time being.

    Mac OS 10.13.6 / Bridge 8.1.0.383

    2 votes

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    1 comment  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Please submit the crash report for us to investigate the issue.
    The header and footer has space for 30 characters after which is begins to hide the items on the left.
    Also please share the locale in which you are using Bridge

  14. open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card

    1. Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
    2. Open RAW files to double tap mouse from expl. windows - error driver graphic card
    3. Problems "No disk"
    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can't click in Bridge

    In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.

    2 votes

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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to update to the latest version of Abobe Bridge 9.0.1.216

    In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.

  16. CC2019 Videos Don't Play Audio Correctly

    When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.

    2 votes

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    2 comments  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes

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    1 comment  ·  FILTER PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  18. Keywords Deleted

    Hundreds of my keywords were just deleted without warning when I created a new keyword, deleted the text in the new keyword, and pressed enter.

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bridge 2021 rotate 90 right does not work

    Unable to rotate thumbnails by 90

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bridge - Preview fail

    For a decade of using Adobe, every time I try to use Bridge it fails. Once again, it fails in CC 21. I have to wait for twenty minutes to even see what is in a folder while thumbnails load - which I don't even need! Just looking to batch rename a large set (1200) files, and I have to wait endlessly for this completely overbuilt program to start up. Now I remember why I abandoned it the last few times I tried. Useless! How about allowing the thumbnail to be completely turned off (not an option!)

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
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