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When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
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  1. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. favorites panel

    Favorite Panel. resets every time I close/open bridge.

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Error when exporting shared cache

    Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...

    3 votes

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cannot copy or move files

    When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update

    2 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.

  5. Generated 100% previews are not used/not found/lost

    Here is the second and last issue I experienced with Bridge 2019.
    I generated 100% previews for 3000 d850 files. Took a long time with stupid modal dialog blocking UI.
    Ok after it finished I closed Bridge then closed my Win10 laptop.
    I arrived at cafe where I wanted to work for couple of hours on prepared previews.
    And guess what happened - on first file zoom a 100% preview is generating a looong time. The cache was lost!
    After trying couple of files - that's it. None of previously generated 100% previews is loaded.
    We are not beta testers…

    3 votes

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    3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Can you please let me know if you have updated Adobe Camera Raw after generating cache in Bridge.

    Regards,
    Abhishek Seth.

  6. can't open files directly from Bridge

    From Bridge, if I try to open an image by double-clicking or hitting <return> I get the following: Previous versions of Photoshop and Bridge worked fine together - doesn't anyone test these releases in the real world before turning them loose?

    Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate…

    3 votes

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    2 comments  ·  INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Please let us know if you are facing this issue for multiple file formats or only select few files

  7. Moving files to new folder

    I create a new folder and then select several images to drag and drop. When i drag and drop it ends up dropping all images in the folder not just the selected ones. Anyone know why!? There is a lam edit-cut-edit-paste work around but this isn't ideal #firstworldproblems

    1 vote

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    NEED MORE INFO  ·  2 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  8. Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10

    Bridge CC 2019 Windows 10

    Open file command not working
    Double clicking on icon does not open file.
    All file associations in preferences are correct.
    Bridge is all but useless.

    1 vote

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    NEED MORE INFO  ·  2 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  9. "Open Files Photoshop Layers" is not working anymore in CC 2019

    "Open Files Photoshop Layers" is not working anymore in CC 2019
    it only opens one file.

    3 votes

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    1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  10. PDF Output

    Output to PDF thumbnails needs a color profile setting you can adjust. Current Bridge CC 2019 is terrible. The images are always too dark and over saturated. Clients don't understand. This needs immediate attention.

    The top layer is from Photoshop ContactSheet II. The bottom layer is Bridge.

    1 vote

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    2 comments  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
  11. Unable to open multiple files through Bridge

    I can no longer work on multiple files in camera raw then open into Photoshop. If I try to open from Camera Raw nothing happens. If I try to open through Bridge it tells me the file can't be found - even though I'm looking right at it!

    If I open one file in Camera Raw and then open into Photoshop it works, multiples do not.

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please let me know if resetting preferences helps.

    Else please send me some sample files at abseth@adobe.com for investigation.

    This workflow is working fine at our end.

  12. output module issues

    Issues in Output Module
    - Text fields for header / footer text are (still) far too short.
    - If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
    - Crash on generating PDF

    Can't work with CC2019, too many issues. Going back to CC2018 for the time being.

    Mac OS 10.13.6 / Bridge 8.1.0.383

    2 votes

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    1 comment  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Please submit the crash report for us to investigate the issue.
    The header and footer has space for 30 characters after which is begins to hide the items on the left.
    Also please share the locale in which you are using Bridge

  13. CC2019 Videos Don't Play Audio Correctly

    When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.

    2 votes

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    2 comments  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  14. yellow hints boxes remain frozen on screen

    yellow hints box remain frozen on screen

    1 vote

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    NEED MORE INFO  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Tiff does not show in Preview and Open With will open Elements 2018 but no image opens in Elements

    I have Bridge 2019 9.02. 219. Thumbnails in film strip are okay but when I click on a TIFF only TIFF logo shows. psd's and jpeg's show.
    When I try to Open With Elements 2018, Elements will launch but no picture will appear.
    Have opened same picture direct from Open in Elements Editor and they are fine. This problem exists with all file types.
    On iMac with 10.13.6

    1 vote

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    0 comments  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bridge CC 19 does not show external drive in folders

    Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.

    2 votes

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    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  17. open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card

    1. Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
    2. Open RAW files to double tap mouse from expl. windows - error driver graphic card
    3. Problems "No disk"
    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Moving Files

    After updating to the 2019 version of Bridge, whenever I move video files to an external hard drive Bridge moves the file but leaves a copy of the video behind. As if it copied it, instead of moved. The thumbnail for the file left behind changes to an icon of VLC, as it's the app I have set to open video files. This gives me an extra step of manually deleting the file. The moved file on the external hard drive is fine, thumbnail and all. When I open Bridge 2018, everything works as expected.

    1 vote

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    2 comments  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  19. Label color changes to white

    I've labeled my images Green when all is done with the image. After some time the Green label changes to white. I don't know if that happens to other colors.

    2 votes

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    0 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please let me know the Bridge version you are using. Also did you apply labels and are viewing the files in the same version of Bridge?

  20. Camera RAW tools where shown incorrect

    I updated my Mac to Mojave. Now i see no tools e.g. like the magnifying glass or the brush size. Camera RAW only shows me the cursor in every category.

    This error first appears after the update.

    1 vote

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    1 comment  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
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