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Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
78 results found
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1 vote
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1 vote
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Error when exporting shared cache
Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...
3 votesRequest you to share some sample files with abseth@adobe.com for which you are facing this issue
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Cannot copy or move files
When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update
2 votesRequest you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.
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Generated 100% previews are not used/not found/lost
Here is the second and last issue I experienced with Bridge 2019.
I generated 100% previews for 3000 d850 files. Took a long time with stupid modal dialog blocking UI.
Ok after it finished I closed Bridge then closed my Win10 laptop.
I arrived at cafe where I wanted to work for couple of hours on prepared previews.
And guess what happened - on first file zoom a 100% preview is generating a looong time. The cache was lost!
After trying couple of files - that's it. None of previously generated 100% previews is loaded.
We are not beta testers…3 votesHi ,
Can you please let me know if you have updated Adobe Camera Raw after generating cache in Bridge.
Regards,
Abhishek Seth. -
can't open files directly from Bridge
From Bridge, if I try to open an image by double-clicking or hitting <return> I get the following: Previous versions of Photoshop and Bridge worked fine together - doesn't anyone test these releases in the real world before turning them loose?
Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate…
3 votesPlease let us know if you are facing this issue for multiple file formats or only select few files
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Moving files to new folder
I create a new folder and then select several images to drag and drop. When i drag and drop it ends up dropping all images in the folder not just the selected ones. Anyone know why!? There is a lam edit-cut-edit-paste work around but this isn't ideal #firstworldproblems
1 vote -
Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10
Bridge CC 2019 Windows 10
Open file command not working
Double clicking on icon does not open file.
All file associations in preferences are correct.
Bridge is all but useless.1 vote -
"Open Files Photoshop Layers" is not working anymore in CC 2019
"Open Files Photoshop Layers" is not working anymore in CC 2019
it only opens one file.3 votesPlease share more details of the Bridge workflow which is causing problems at your end
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PDF Output
Output to PDF thumbnails needs a color profile setting you can adjust. Current Bridge CC 2019 is terrible. The images are always too dark and over saturated. Clients don't understand. This needs immediate attention.
The top layer is from Photoshop ContactSheet II. The bottom layer is Bridge.
1 voteRequest you to share some sample files with abseth@adobe.com
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scroll bar
The vertical scroll bar for the CONTENT window of "ESSENTIALS" layout is missing. It will reappear when switching to other layout schemes.
2 votesRequest you to share a screenshot of the problem you are facing with abseth@adobe.com
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Unable to open multiple files through Bridge
I can no longer work on multiple files in camera raw then open into Photoshop. If I try to open from Camera Raw nothing happens. If I try to open through Bridge it tells me the file can't be found - even though I'm looking right at it!
If I open one file in Camera Raw and then open into Photoshop it works, multiples do not.
1 voteCan you please let me know if resetting preferences helps.
Else please send me some sample files at abseth@adobe.com for investigation.
This workflow is working fine at our end.
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output module issues
Issues in Output Module
- Text fields for header / footer text are (still) far too short.
- If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
- Crash on generating PDFCan't work with CC2019, too many issues. Going back to CC2018 for the time being.
Mac OS 10.13.6 / Bridge 8.1.0.383
2 votesPlease submit the crash report for us to investigate the issue.
The header and footer has space for 30 characters after which is begins to hide the items on the left.
Also please share the locale in which you are using Bridge -
CC2019 Videos Don't Play Audio Correctly
When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.
2 votesRequest you to reset Bridge preferences and purge cache for your files.
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Allow cache build without export
Pre-Bridge 2019 allowed building of cache without exporting. Please add this option back into Bridge 2019.
2 votesRequest you to share more info of the issue you are facing.
In CC 2019 also we can build cache without exporting
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yellow hints boxes remain frozen on screen
yellow hints box remain frozen on screen
1 vote -
3 votes
Hi, please let us know if you are still facing this issue. Thanks.
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Tiff does not show in Preview and Open With will open Elements 2018 but no image opens in Elements
I have Bridge 2019 9.02. 219. Thumbnails in film strip are okay but when I click on a TIFF only TIFF logo shows. psd's and jpeg's show.
When I try to Open With Elements 2018, Elements will launch but no picture will appear.
Have opened same picture direct from Open in Elements Editor and they are fine. This problem exists with all file types.
On iMac with 10.13.61 voteRequest you to share a couple of sample files with abseth@adobe.com for investigation
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Bridge CC 19 does not show external drive in folders
Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.
2 votesCan you please check if these folders are visible in finder\explorer and bridge CC 2018.
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open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open RAW files to double tap mouse from expl. windows - error driver graphic card
- Problems "No disk"
2 votesPlease let us know the version of Adobe Bridge that you are using.
- Don't see your idea?