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Pankaj Gauba

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  1. 2 votes

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    Pankaj Gauba commented  · 

    Hi,

    Many of the issues fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
    You can refer the issues are fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Thanks,
    Bridge Team

  2. 1 vote

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    Pankaj Gauba commented  · 

    Hi,


    Thanks for your feedback.

    Could you please share the video recording of the issue at sharewithbr@adobe.com

    
Thanks,

    Bridge Team

  3. 4 votes

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    2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    Pankaj Gauba commented  · 

    Hi,

    Thanks for your feedback, we are able to reproduce the issue. Team is investigating the same.

    Thanks,

    Bridge Team

  4. 13 votes

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    Pankaj Gauba commented  · 

    Hi,
    Thanks for your feedback.

    Are you using Stacked Panel Group option in Panel Group settings
    Please deselect that option in panel's flyout menu and try.

    Thanks,
    Bridge Team

  5. 2 votes

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    Pankaj Gauba commented  · 

    Hi David,

    Thanks for your feedback.
    Menu fonts controlled by OS.
    You can use the OS settings to change Menu font size -
    1. Go to System preferences on Mac
    2. Select Displays
    3. Select Scaled
    4. Select the Text size

    Thanks,
    Bridge Team

  6. 1 vote

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    1 comment  ·  Report Bugs  ·  Admin →
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    Pankaj Gauba commented  · 

    Hi,

    
Thanks for your feedback.

    Could you share the following details about the issue:
    ▪ System configuration
    ▪ Card details


    Thanks,
    Bridge Team

  7. 1 vote

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    Pankaj Gauba commented  · 

    Hi,


    Thanks for your feedback.


    Could you please share the following details about the issue:
    ▪ is this happening with all the files or file specific
    ▪ are you getting the delete confirmation message
    ▪ Could you please share the recording

    Thanks,

    Bridge Team

  8. 2 votes

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    Pankaj Gauba commented  · 

    Hi Howard,


    Thanks for your feedback.

    Could you share the System configuration details

    Thanks,
    Bridge Team

  9. 1 vote

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    Pankaj Gauba commented  · 

    Hi Joe,

    Thanks for your feedback.
    Could you please share the following details about the issue:

    Are these files visible in finder
    Could you please share the sample files
    Could you please check the Cache size

    Thanks,
    Bridge Team

  10. 2 votes

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    Pankaj Gauba commented  · 

    Hi Anthony ,

    Thanks for your feedback.
    Could you please share the following details about the issue:

    Are you using APD (Adobe Photo downloader) feature for this
    Could you please record a video and share

    Thanks,
    Bridge Team

  11. 5 votes

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    5 comments  ·  Report Bugs  ·  Admin →
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    Pankaj Gauba commented  · 

    Hi Martin ,

    Thanks for your feedback.
    Could you share the following details about the issue:

    Was this working fine before updating to 12.0.1.246
    Could you please record a video and share

    Thanks,
    Bridge Team

  12. 1 vote

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    Pankaj Gauba commented  · 

    Hi Brian ,

    Thanks for your feedback.
    Could you please share the following details about the issue:

    Is this reproducible with a set of files or will all the files
    Could you please record a video and share

    Thanks,
    Bridge Team

  13. 1 vote

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    3 comments  ·  Report Bugs  ·  Admin →
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    Pankaj Gauba commented  · 

    Hi,

    The issue is fixed in latest patch release of Bridge 12.0.1, please install the latest build and confirm if that resolves the issue for you.

    Thanks,
    Bridge Team

  14. 3 votes

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    Pankaj Gauba commented  · 

    Hi,

    The issue is fixed in latest patch release of Bridge 12.0.1, please install the latest build and confirm if that resolves the issue for you.

    Thanks,
    Bridge Team

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    Pankaj Gauba commented  · 

    Hi,

    Thanks for your feedback, we are able to reproduce the issue. Team is investigating the same.

    Thanks,

    Bridge Team

  15. 1 vote

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    1 comment  ·  Report Bugs  ·  Admin →
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    Pankaj Gauba commented  · 

    Hi DennisT,

    Could you please elaborate on this issue. Please provide a video of the issue.

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