12 results found

1. Files changing order in timeline view

   When using the timeline view, if you move multiple images at once, the order of the files is reversed instead of preserved when you drop them in the new location. This is causing a massive headache for our work group as our whole days are spent rearranging files to specific orders.

   2 votes

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   0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

2. Adobe Bridge 2023 Favorite Aliases

   In previous versions of Bridge I could add an alias to the Favorites Panel and the thumbnails would be displayed for the folder linked to that alias. Now, clicking any of my aliases in the Favorites panel does nothing!!!

   OS: macOS Monterey 12.6

   4 votes

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   6 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

3. Bridge 2023 - Thumbnails and Previews not generated for large files

   Bridge 2023 (version 13.0.0.562) not generating thumbnails or previews for files larger than 1GB even though I have the threshold set at 5GB. After purging the cache and restarting it still doesn't work.

   8 votes

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   1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

4. Bridge 2023 - "Show folders" setting is forgotten

   Adobe Bridge 2023 has a newly introduced bug - it forgets the "Show folders" setting.
   Before v2023, all versions of Bridge retained this setting - if I unchecked Edit -> Show folders, it remained unchecked on the next start.

   I always turn off folders to see only the files. If I need a view of what's in a given folder, I look to the directory tree. Simple and effective view of files.
   Now, as I restart Bridge, the Edit -> Show folders is always checked!

   •  

   4 votes

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   1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

5. Thumbnails in Content panel skip back to top after deleting file

   Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

   14 votes

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   2 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

6. Bridge 13.0.0.562, arrow keys on Mac

   Navigating assets using arrow keys on the Mac doesn't work when the Caps Lock key is engaged, or active.
   When the Caps Lock key is Off, navigating right, left, up and down will work when clicking on any arrow key.

   Mac OS Monterey 12.6.
   MacBook Pro's built-in keyboard

   1 vote

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   3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

7. Thumbnails for PSD files >1GB do not work

   In Adobe Bridge, thumbnail previews do not work for files over 1GB. All the preview shows is the PS icon.

   Why is this still a restriction? Can users increase this limit? Thanks.

   3 votes

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   2 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

8. When rendering JPG thumbnail color is fine but when rendering thumbnail for PSD the color is saturated.

   No idea how to fix this issue.

   1 vote

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   BUG- FIX RELEASED  ·  0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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9. Color management broken in new Bridge (Bridge 2020, Nov 2019)?

   I have just updated my Bridge and Photoshop to their latest versions (November 2019, see detailed version info below).

   **** See also update below (Bridge may now use PNGs for thumbnail/preview files in the cache for certain layered PSD files!)

   It seems that there are some problems with color management in the new Bridge.
   The previous version which I have used until yesterday worked OK. Nothing changed in my system except new Adobe apps today. !!Except: Updated my graphics driver just before Adobe apps (see version info below).

   I use Bridge/Photoshop for photography. In Bridge the previews and thumbnails Bridge looks OK for old photos (JPEG, PSD, Raw). However, when editing old PSD files or when creating new PSD documents, the preview for the new files will (often) be wrong. What I observe is about the same effect as I get when I view photos with an application that does not support color management. Since my monitor has a wide gamut LCD panel, the difference is quite pronounced, with oversaturated colors etc.

   I have done some experiments and below is a description of a procedure that in my case is able to reproduce the problem with a few simple steps.
   Also, when opening a Raw file with "Open Image" in ACR (yielding a flat image in the background layer), the preview in Bridge is OK.
   When opening a Raw file with "Open Object" in ACR (yielding a smart object with no background layer), the preview in Bridge is wrong.

   The problem can be demonstrated like this:

   1) create a new document in Photoshop (try sRGB, color managed first)
   2) fill the new document with a solid color (medium bright, medium saturation, I used green)
   3) save the document
   4) the preview in Bridge looks OK
   5) create a new document in Photoshop (try sRGB, color managed first)
   6) unlock the background layer
   7) make a copy of the layer (yielding two identical layers with a solid color)
   8) save the document
   9) *** the preview in Bridge is now wrong (it is easy to see the oversaturated color) ***

   Seems to have something to do with the use of layers?

   **** UPDATE: I just found out that it seems that Bridge now erroneously
   generates (non-color managed) PNG files for thumbnail and preview files in the cache for certain layered PSD files!!! More info in the posts below.
   Have a look at the image files in the cache file location (Windows):

   C:\Users\jjoha\AppData\Roaming\Adobe\Bridge\Cache\v36

   I tried turning on "Use Software Rendering" in Bridge Preferences, but it did not seem to have any effect on this problem (PNG files still made for files with wrong looking previews).

   Version numbers for software/hardware used:

   • Adobe Photoshop Version: Adobe Photoshop 2020 Version: 21.0.0 20191018.r.37 2019/10/18 x64
   • Bridge Version: Adobe Bridge 2020: 10.0.0.124 x64
   • Adobe Camera Raw Version: 12.0.0.322
   • Monitor: Eizo CG2730 (calibrated regularly with Xrite i1 Display)
   • Windows 10 Pro x64 version: 1903 - Os build 18362.449
   • Graphics driver: Driver version: 441.12 (GeForce GTX 1060 3GB)

   Just double checked turning on/off "Use Software Rendering" (with Bridge restart/PC reboot). In my case this setting does not seem to have any effect on the problem. Turning on "Use Software Rendering" just makes 100% previews slower to show up.

   Also, for the files in question, Bridge still generates PNG files in its cache (which are non-color managed and are shown with oversaturated colors etc. on a wide gamut monitor), for both thumbnails, standard previews and 100% previews. As far as I can see this is new (erroneous) behavior.

   I have just updated my Bridge and Photoshop to their latest versions (November 2019, see detailed version info below).

   **** See also update below (Bridge may now use PNGs for thumbnail/preview files in the cache for certain layered PSD files!)

   It seems that there are some problems with color management in the new Bridge.
   The previous version which I have used until yesterday worked OK. Nothing changed in my system except new Adobe apps today. !!Except: Updated my graphics driver just before Adobe apps (see version info below).

   I use Bridge/Photoshop for photography. In Bridge the previews and thumbnails Bridge… more

   17 votes

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   8 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSmriti Mehra (Product Owner, Adobe Creative Cloud Bridge) responded

   This is fixed in today’s release. Please install 10.0.1 of Bridge.

10. Fullscreen Preview Desaturated

    I'm using Adobe Bridge 2020 (0n macOS Mojave).

    The displayed thumbnails are correct. But as soon as I open the fullscreen preview the colors are desaturated and dull.

    With this bug, showing the wrong colors, the software is absolutely unusable!!!

    5 votes

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    BUG- FIX RELEASED  ·  3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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11. image selection flow

    When I am scrolling through the thumbnails, I will typically delete images I no longer want. The next image in order would then be highlighted and show full size. After the most recent update, after I delete the image, the selection reverts back to the end of the file, and I need to start the scrolling process from the beginning again. Can I get it to work as it did previously ?

    7 votes

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    BUG- FIX RELEASED  ·  4 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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12. thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows after a click on any thumb

    Bridge CC 2019 - thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows an image after a click on any thumb.

    24 votes

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    BUG- FIX RELEASED  ·  30 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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