Ashmit
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1 vote
An error occurred while saving the comment -
2 votes
An error occurred while saving the comment Ashmit commentedHello M,
In order to help you resolve your problem related to language, I will need you to check language setting under preference-->Advanced --> language. if it is already set to German, Kindly follow below steps to provide us Logs which will help us narrow down the problem.
Open Bridge.
Press cmd+F12 / ctrl+F12 to open console window.
From hamburger menu make sure " Trace Volume View" is selected.
Search "NGL" or go to "NGL" row
Increase "NGL" volume value to 10.
Quit Console Window and then quit Bridge
(Optional) Check below to make sure above changes has taken effect
MAC - ~/Library/Application Support/Adobe/Bridge 2024/Trace Database.txt
WIN - %appdata%\Roaming\Adobe\Bridge 2024\Trace Database.txt
Relaunch Bridge 13.0 and quit after some time(around 5 min).
Collect logs from location
MAC - ~/Library/Application Support/Adobe/Bridge 2024/logs/Bridge Log.txt
WIN - %appdata%\Roaming\Adobe\Bridge 2024\logs\Bridge Log.txt
Make sure to revert the Log volume value (updated in step 5) to older value after collecting log.Regards
Bridge Team -
1 vote
An error occurred while saving the comment Ashmit commentedHi Massimo,
In Order to help you, I would need to know if you are using 'Place in' functionality or opening files by double click over files.
Regards,
Bridge team -
1 vote
An error occurred while saving the comment Ashmit commentedHi Peter,
Kindly check if you are able to see shortcut (CMD+N) next to New window option in file menu.
Regards
Bridge team -
3 votes
An error occurred while saving the comment Ashmit commentedHi Florian,
Could you check display setting on your system, if scale on system is high than bridge might not have scope to alter scaling and that's the reason it won't show. If you want to control scaling through bridge reduce scale percentage on system, you will get the option in Interface.
Regards
Bridge Team
Hi Raoul,
To help narrow down the issue, could you please share the following details?
OS version
Previous version of Bridge you were using
Screenshot of the keywords panel
Regards,
Bridge Team