Ashmit

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11 results found

  1. Reset workspace consistency

    1 vote
    1 comment  ·  Feature Request » WORKSPACES  ·  Admin →
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    Ashmit commented  · 

    Hi David,

    We appreciate your feedback.
    Resetting workspace brings it to its original state, In order to have multiple folder windows open, you could open all required windows and save them in a new workspace by clicking on hamburger menu next to workspace name.
    When you work on this workspace and reset it, it won't close your folder windows but just reset it to the first instance you saved as.

    Regards,
    Bridge team

  2. Crash, when opening "Preferences"

    1 vote
    1 comment  ·  Report Bugs » CRASH  ·  Admin →
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    Ashmit commented  · 

    Hi Claudio,

    Thank you for your feedback.

    We are unable to reproduce the issue on our end.
    Could you please provide the System configuration to help us investigate further?

    Please share the screen recording of issue with us on sharewithbr@adobe.com and mention this thread. Your assistance is greatly appreciated!

    Thanks,
    Bridge Team

  3. preferences

    1 vote
    1 comment  ·  Feature Request » PREFERENCES  ·  Admin →
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    Ashmit commented  · 

    Hi Richard,

    Thank you for sharing the feature request!

    We appreciate your input, as it helps us understand how we can improve our product.
    We’ve noted your request and will take it into consideration.

    Thank you again for your support!

    Thanks,
    Bridge Team

  4. Filmstrip

    1 vote
    1 comment  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Admin →
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    Ashmit commented  · 

    HI Antonio,

    Kindly use the hamburger menu of your content panel as shown in attached picture to select horizontal or vertical layout.

    Regards,
    Bridge Team

  5. Mouse Scroll Wheel Sluggish (Windows 11)

    4 votes
    4 comments  ·  Report Bugs » PERFORMANCE  ·  Admin →
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    Ashmit commented  · 

    Hi Ken,

    We have addressed the issue mentioned in Bridge 15.0.1.

    We would love for you to try it out and share your feedback.

    For complete list of fixed issue refer to:

    https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Regards

    Bridge team

    An error occurred while saving the comment
    Ashmit commented  · 

    Hi Ken,

    We have made some optimizations to the scrolling performance, and these improvements are available in Adobe Bridge Beta Version 15.0.1.409.

    We would love for you to try it out and share your feedback.

    For more details about the release, please refer to:
    https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0-1/td-p/14997269

    Regards,
    Bridge Team

  6. Problems with Metadata panel (15.0.0.397)

    1 vote
    1 comment  ·  Report Bugs » METADATA PANEL  ·  Admin →
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    Ashmit commented  · 

    Hi,

    We have fixed the performance issues in Metadata panel and the improvements are available in Beta Build # 15.0.1.409. We would love for you to try it out and share feedback.

    For more details and fixes available in the build, please refer to the community post:
    https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0-1/td-p/14997269

    Regards,
    Bridge Team

  7. Many (not all) keywords lost after update to 15.0.0.397

    1 vote
    1 comment  ·  Report Bugs  ·  Admin →
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    Ashmit commented  · 

    Hi Raoul,

    To help narrow down the issue, could you please share the following details?

    OS version
    Previous version of Bridge you were using
    Screenshot of the keywords panel

    Regards,
    Bridge Team

  8. Adobe Bridge Version 14.03.200, Language change automatically, other Columns insert missing.

    2 votes
    1 comment  ·  Feature Request » PERFORMANCE  ·  Admin →
    How important is this to you?
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    Ashmit commented  · 

    Hello M,

    In order to help you resolve your problem related to language, I will need you to check language setting under preference-->Advanced --> language. if it is already set to German, Kindly follow below steps to provide us Logs which will help us narrow down the problem.

    Open Bridge.
    Press cmd+F12 / ctrl+F12 to open console window.
    From hamburger menu make sure " Trace Volume View" is selected.
    Search "NGL" or go to "NGL" row
    Increase "NGL" volume value to 10.
    Quit Console Window and then quit Bridge
    (Optional) Check below to make sure above changes has taken effect
    MAC - ~/Library/Application Support/Adobe/Bridge 2024/Trace Database.txt
    WIN - %appdata%\Roaming\Adobe\Bridge 2024\Trace Database.txt
    Relaunch Bridge 13.0 and quit after some time(around 5 min).
    Collect logs from location
    MAC - ~/Library/Application Support/Adobe/Bridge 2024/logs/Bridge Log.txt
    WIN - %appdata%\Roaming\Adobe\Bridge 2024\logs\Bridge Log.txt
    Make sure to revert the Log volume value (updated in step 5) to older value after collecting log.

    Regards
    Bridge Team

  9. opening files in wrong version of PS

    1 vote
    1 comment  ·  Report Bugs » FILE SYSTEM OPERATIONS  ·  Admin →
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    Ashmit commented  · 

    Hi Massimo,

    In Order to help you, I would need to know if you are using 'Place in' functionality or opening files by double click over files.

    Regards,
    Bridge team

  10. New Window keyboard shortcut not responding

    1 vote
    2 comments  ·  Report Bugs » MISCELLANEOUS  ·  Admin →
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    Ashmit commented  · 

    Hi Peter,

    Kindly check if you are able to see shortcut (CMD+N) next to New window option in file menu.

    Regards
    Bridge team

  11. Preferences -> Interface: Scaling Slider missing

    3 votes
    1 comment  ·  Report Bugs  ·  Admin →
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    Ashmit commented  · 

    Hi Florian,

    Could you check display setting on your system, if scale on system is high than bridge might not have scope to alter scaling and that's the reason it won't show. If you want to control scaling through bridge reduce scale percentage on system, you will get the option in Interface.

    Regards
    Bridge Team

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