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Abu Zaid

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18 results found

  1. In Bridge add capacity to assign Keywords to files on internet drives

    2 votes

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    1 comment  ·  Feature Request » LABELS AND KEYWORDS  ·  Admin →
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    Abu Zaid commented  · 

    Hi Terry,

    Thanks for your feedback.

    To better investigate the issue, could you please tell us which internet drivers you are using?

    Thanks,
    Bridge Team

  2. Bridge 14.0.2.191 Keywords, Labels search don't work

    1 vote

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    1 comment  ·  Report Bugs » LABELS AND KEYWORDS  ·  Admin →
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    Abu Zaid commented  · 

    Hi Rui,

    Thanks for your feedback.

    To better investigate the issue, please share the steps/screen recording
    at sharewithbr@adobe.com and mention this thread.

    Thanks,
    Bridge Team

  3. Bridge 14.0.1.137 won't accept labels i.e Ctrl 3, Ctrl 8

    1 vote

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    1 comment  ·  Report Bugs » LABELS AND KEYWORDS  ·  Admin →
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    Abu Zaid commented  · 

    Hi Hugh ,

    Thanks for your feedback.

    Could you please share the following details about the issue:

    1. Preset screenshot from the Keyboard Shortcuts dialog by following the given steps:
    ->Go to Edit Menu
    ->Open Keyboard Shortcuts (Refer to screenshot 1)

    2. If the preset is not a default one, please share the files present at ->

    Win: (C:\Users\name\AppData\Roaming\Adobe\Bridge 2024\Shortcuts)
    Mac: (/Users/name/Library/Application Support/Adobe/Bridge 2024/Shortcuts)

    3. Which keys are you using to apply labels/ratings in full screen?

    4. Are you facing the same issue in review mode and slideshow?

    5. Could you please search the command like the ‘Star’ and share the screenshot of all the available shortcuts like the following from Keyboard Shortcuts. (Refer to screenshot 2)

    6. Are the shortcuts working in the content panel?

    7. Are you using a QWERTY keyboard?

    Thanks,
    Bridge Team

  4. Bridge Ratings

    1 vote

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    1 comment  ·  Report Bugs » LABELS AND KEYWORDS  ·  Admin →
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    Abu Zaid commented  · 

    Hi ,

    Thanks for your feedback.

    Could you please share the following details about the issue:

    1. Preset screenshot from the Keyboard Shortcuts dialog by following the given steps:
    ->Go to Edit Menu
    ->Open Keyboard Shortcuts (Refer to screenshot 1)
    2. If the preset is not a default one, please share the files present at ->

    Win: (C:\Users\name\AppData\Roaming\Adobe\Bridge 2024\Shortcuts)
    Mac: (/Users/name/Library/Application Support/Adobe/Bridge 2024/Shortcuts)

    3. Which keys are you using to apply labels/ratings in full screen?
    4. Are you facing the same issue in review mode and slide show?
    5. Could you please search the commands like the ‘yellow label’ or ‘Star’ and share the screenshot of all the available shortcuts like the following from Keyboard Shortcuts. (Refer to screenshot 2)
    6. Are the shortcuts working in the content panel?
    7. Are you using a QWERTY keyboard?

    Thnaks,
    Bridge Team

  5. Keyword Bug In Bridge 2024

    1 vote

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    1 comment  ·  Report Bugs » KEYWORD PANEL  ·  Admin →
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    Abu Zaid commented  · 

    Hi Hans,

    Thanks for your feedback.

    To better investigate the issue, could you please share the following:

    Share your Keywords file by following these steps:
    1. Click on hamburger menu of Keywords panel
    2. Select export and save it.

    Share Keywords screen shot from Preferences dialog:
    1. Open Preferences from Edit menu
    2. Click on Keywords

    Please share the sample file/files and screen recording on which you are observing the issue at sharewithbr@adobe.com
     
    Thanks,
    Bridge Team

  6. There is an error in the GPS conversion

    1 vote

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    1 comment  ·  Report Bugs » METADATA PANEL  ·  Admin →
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    Abu Zaid commented  · 

    Hi ,

    Thanks for your feedback.

    To better investigate the issue, could you please share the following:

    1. Bridge version
    2. System configuration (OS and Locale)
    3. What latitude, longitude, and altitude were displayed in the Bridge?
    4. Please explain the issues which you are facing in detail and with steps to reproduce
    5. Video recording of the issue
     

    We might reach out to you to get more information but to start with, it would be helpful if you can give more details around the issue along with the asked details.

     

    Thanks,
    Bridge Team

  7. Burmese keywords are not shown

    1 vote

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    1 comment  ·  Report Bugs » KEYWORD PANEL  ·  Admin →
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    Abu Zaid commented  · 

    Hi Stefan,

    Thanks for your feedback.

    Could you please share the following details about the issue:

    1. Bridge Version
    2. System configuration
    3. Adobe Keywords.xml file:
    Win: (C:\Users\<username>\AppData\Roaming\Adobe\Bridge Version)
    Mac: (~/Library/Application Support/Adobe/Bridge version)
    4. OS/System locale
    5. Bridge locale (Edit -> Preferences -> Advanced)

    Please share the file on which you are observing the issue at sharewithbr@adobe.com.

    We might reach out to you to get more information but to start with, it would be helpful if you can give more details around the issue along with the asked details.

    Thanks,
    Bridge Team

  8. Ratings Not Working

    1 vote

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    1 comment  ·  Report Bugs » LABELS AND KEYWORDS  ·  Admin →
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    Abu Zaid commented  · 

    Hi Ree,

    Thanks for your feedback.

    Could you please share the following details about the issue:

    1. System configuration
    2. Is the issue specific to particular files/formats?

    Please share the sample file/files and screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  9. Labeling

    1 vote

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    1 comment  ·  Feature Request » INTEROPERATABILITY  ·  Admin →
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    Abu Zaid commented  · 

    Hi Dericj,

    Thank you for reaching out to us. You can set the numbers as shortcuts for labels/ratings from keyboard shortcut options

    1. Open Bridge
    2. Go to Edit -> Keyboard Shortcuts to open the keyboard shortcuts dialog
    3. Search for the desired command like Red Label, Yellow Label, 1 Star, etc
    4. In the adjacent column, named "Shortcut" click in the empty area and add the desired shortcut like
    5, 6, 7
    5. Save the preset and click the OK button to apply the changes

    You can follow this wiki for more information and usage https://helpx.adobe.com/in/bridge/using/keyboard-shortcuts-panel.html

    Please reach out to us if you have any queries.

    Thanks,
    Bridge Team

  10. PLEASE PLEASE PLEASE restore the ability to not use the command button when rating images in Bridge

    2 votes

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    1 comment  ·  Feature Request  ·  Admin →
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    Abu Zaid commented  · 

    Hi George,

    Thank you for reaching out to us. You can set the numbers as shortcuts for labels/ratings from keyboard shortcut options

    1. Open Bridge
    2. Go to Edit -> Keyboard Shortcuts to open the keyboard shortcuts dialog
    3. Search for the desired command like Red Label, Yellow Label, 1 Star, etc
    4. In the adjacent column, named "Shortcut" click in the empty area and add the desired shortcut like
    5, 6, 7
    5. Save the preset and click the OK button to apply the changes

    You can follow this wiki for more information and usage https://helpx.adobe.com/in/bridge/using/keyboard-shortcuts-panel.html

    Please reach out to us if you have any queries.

    Thanks,
    Bridge Team

  11. Improper Selection

    2 votes

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    1 comment  ·  Report Bugs  ·  Admin →
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    Abu Zaid commented  · 

    Hi Ken,
    Thanks for your feedback.

    Please share the video recording so we can better understand this issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  12. Labels and ratings don't apply

    2 votes

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    1 comment  ·  Report Bugs » FILTER PANEL  ·  Admin →
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    Abu Zaid commented  · 

    Hi @Jason
    Thanks for your feedback.

    Could you please sharing the below details with us:

    Bridge version
    OS details
    Please share the files type and screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  13. File information

    1 vote

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    1 comment  ·  Report Bugs » FILE INFO  ·  Admin →
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    Abu Zaid commented  · 

    Hi @Mike
    Thanks for your feedback.

    Could you please try with the latest version of Bridge (14.0.0.102) and confirm if you are still facing this issue.

    please sharing the below details with us:

    Bridge version
    OS details
    Please share the files type and screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  14. tab key does not move down to next field in metadata but moves up or randomly

    1 vote

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    1 comment  ·  Report Bugs » METADATA PANEL  ·  Admin →
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    Abu Zaid commented  · 

    Hi @Margaret
    Thanks for your feedback.

    Could you please try with the latest version of Bridge (14.0.0.102) and confirm if you are still facing this issue.

    please sharing the below details with us:

    Bridge version
    OS details
    Please share the screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  15. Label & Ratings not working in Bridge

    2 votes

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    1 comment  ·  Feature Request » LABELS AND KEYWORDS  ·  Admin →
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    Abu Zaid commented  · 

    Hi @Hakan,
    Thanks for your feedback.
    Could you share the following details about the issue:

    Bridge version
    Please share the sample file/files and screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  16. Keyword import not working

    1 vote

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    1 comment  ·  Report Bugs » KEYWORD PANEL  ·  Admin →
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    Abu Zaid commented  · 

    Hi Monica,
    Thanks for your feedback.

    Could you please share the "Keywords list" and screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  17. Bad behavior when assigning keywords

    2 votes

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    1 comment  ·  Report Bugs » KEYWORD PANEL  ·  Admin →
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    Abu Zaid commented  · 

    Hi Dave,
    Thanks for your feedback.
    Could you share the following details about the issue:

    System configuration
    Is the issue specific to particular files/format?
    Please share the sample file/files and screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  18. Bridge doesn't work for me.

    1 vote

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    1 comment  ·  Report Bugs  ·  Admin →
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    Abu Zaid commented  · 

    Hi Flavia,
    Thanks for your feedback.
    Could you share the following details about the issue:

    Bridge version
    System configuration
    Is the issue specific to particular files/format?
    Please share the sample file/files and screen recording on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

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