Shinjan Mitra
My feedback
5 results found
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1 vote
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Shinjan Mitra commentedHi Diana,
Thanks for your feedback.
Could you please check if "Unlock" option is available in right-click menu? Clicking on that, should unlock the folders on your SD card.
As an alternative, you may consider using Adobe Photo Downloader to import photos from SD card to your computer
https://helpx.adobe.com/in/bridge/using/import-camera-photos-bridge.htmlPlease let us know if this resolves your issue.
Thanks,
Bridge Team -
1 vote
An error occurred while saving the comment Shinjan Mitra commentedHello Mia,
Thanks for your feedback. Can you please sign out from the Creative Cloud app, then resign-in and use the app?
Please let us know if that solves the issue.Thanks,
Bridge Team -
1 vote
An error occurred while saving the comment Shinjan Mitra commentedHi John,
Thanks for your feedback.
Could you share the following details about the issue:Bridge version
System configuration
Is the issue specific to particular files/format?
Please share the sample file/files on which you are observing the issue, and screen recording of the problem (if possible) at sharewithbr@adobe.comThanks,
Bridge Team -
1 vote
An error occurred while saving the comment Shinjan Mitra commentedHi,
Thanks for your feedback.
Could you share the following details about the issue:System configuration
Is the issue specific to particular files/format?
Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com
If possible please also share a screen recording of the issue observed at your end.Thanks,
Bridge Team
Hello Joel,
Thanks for your feedback, we are able to reproduce the issue. Team is investigating the same.
Thanks,
Bridge Team