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When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

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  1. High CPU usage

    Having generated previews and doing nothing, the CPU load is 80-100% !!!
    When running the previous version, the CPU load is only 1%
    At the moment, viewing and tagging photos is almost impossible with such high CPU usage

    6 votes

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    NEED MORE INFO  ·  1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bridge freezes up on Windows 10.

    Bridge freezes up on Windows 10. I have to close Bridge by using Task Manager. Bridge version 11.0.0.83

    5 votes

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    NEED MORE INFO  ·  1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  3. HEVC Video Crashes Adobe Bridge 2021

    Video files create on iPhone - HEVC format - cause Bridge 2021 to hang when that file is selected, or among a group of files selected. dynamiclinkmediaserver.exe may be part of the culprit in that trying to move a HEVC file after Bridge 2021 hangs results in a 'file busy' response from Windows. Killing the dynamiclinkmediaserver.exe process frees up the file(s). Bridge 2020 does not have this issue. This happens on multiple machines and I suspect should be easy to repeat.

    2 votes

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    NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bridge 10.1.1.166 and PS 22.0 not talking nice

    Installed new updates, shut down machine after completion, rebooted Win10 pro, opened Bridge to resume work. Opened a file in camera raw. finished preliminary edits, instructed Bridge to open in PS 22.0.
    PS never opened the file. Tried to open from Bridge using 'Open With' command. Same result - locked-up app. Cannot close app window with X command. Had to close with task manager, instead. Opening the same file directly from HD folder worked fine.

    1 vote

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    NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bridge 2021 doesn’t open or crashes on startup on iMac.

    Bridge 2021 doesn’t open or takes a very long time to open on iMac. If it opens at all, Bridge freezes or crashes completely as soon as any photo is selected. Occasionally it will continue, but then freezes on the second photo.

    2 votes

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    NEED MORE INFO  ·  1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  6. file replacement error deleted both copies

    HI! I NEED URGENT HELP.

    Bridge just vanished with my back up files from my last job.

    I made a copy of it in the organization process, and it shown me a error message when I told bridge to replace these same files back there.
    After clicking "OK" the hole original backup folder what gone, taking all the files I send to replace with it.

    It is not on trash nor anywhere else in my computer.

    Thus file replacement error deleted both copies.

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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    1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't click in Bridge

    In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.

    2 votes

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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to update to the latest version of Abobe Bridge 9.0.1.216

    In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.

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