Brett
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Request you to share a screenshot of the issue with abseth@adobe.com
Dominique, I hope this has been resolved for you since 2018 :-)
If you are using 'Output' to create a contact sheet from Bridge...
It's easy to forget the step of dragging the selected images onto the visual grid displayed in the interface. (I get it -- usually when you already have the files selected that is sufficient to pass along to the next step.)
Upon dragging images to the grid, the page range is calculated and Export becomes immediately available.