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Sandhya

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  1. Missing option to scroll down or up by line in the Content panel

    2 votes

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    1 comment  ·  Report Bugs  ·  Admin →
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    Sandhya commented  · 

    Hi,

    Thank you for reaching out. We are able to reproduce this issue and added this to our engineering issue pipeline.

    Regards,
    Bridge Team

  2. Takes FOREVER to resolve thumbnails, count ratings, etc. Often duplicates thumbnails.

    2 votes

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    2 comments  ·  Report Bugs » PREVIEW PANEL  ·  Admin →
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    Sandhya commented  · 

    Thank you for your feedback.

    Could you please share the following details about the issue:
    Bridge version and System configuration.
    Are these files in network volume?
    Are any filters applied?
    Screenshot of "Options for thumbnail quality and preview generation”. You can find it in the top right corner.
    Could you also share the video of the issue which will be helpful for us to understand it better?

    Thanks,
    Bridge team

  3. After generating a pdf file from Output module it will not open in photoshop. error: could not open "filename.pdf" because of a disk error

    1 vote

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    1 comment  ·  Report Bugs » PDF OUTPUT  ·  Admin →
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    Sandhya commented  · 

    Hi Roslyn,

    Thank you for reaching out. Can you give us following details.
    Is any other pdf files opening in photoshop apart from the one generated through output module?
    Is the pdf generated through output model opening in Acrobat?

    - Bridge team

  4. Can not export contact sheet to pdf. Loads forever and is not working. Works when there is less than 10 images on the contact sheet.

    2 votes

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    1 comment  ·  Report Bugs » PDF OUTPUT  ·  Admin →
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    Sandhya commented  · 

    Thank you for reaching out.

    Could you share the following details about the issue
    Whether preserve transparency was enabled?
    Whether preserve an embedded color profile was enabled?
    What template/contact sheet settings were you using?
    What type of images you were using?
    What was the size of images used?

    Thanks,
    Bridge Team

  5. Output module header and footer displays incorrectly

    1 vote

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    1 comment  ·  Report Bugs » PDF OUTPUT  ·  Admin →
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    Sandhya commented  · 

    Thanks for your feedback.

    Could you please share the bridge version you are using where you are facing this issue?

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