Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. In Bridge 2019, some xmp metadata that worked with all prior Bridge versions now cannot be read and imported.

    In Bridge 2019, some xmp metadata that worked with all prior Bridge versions now cannot be read and imported. In some of my image folders the metadata appears for images while in other folders it never appears. In the non-functional folder, if I tell Bridge 2019 to build and import the cache, it freezes and then crashes. At this point, Bridge 2019 is useless to me.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- NEED MORE INFO  ·  1 comment  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base