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Tanu Goel

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  1. 1 vote

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    2 comments  ·  Report Bugs  ·  Admin →
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    Tanu Goel commented  · 

    Hi John VanRees,

    Thanks for your feedback. Could you share the following details about the issue:

    1. System configuration
    2. Batch Rename Preset or settings which you are using for Batch rename.
    3. Is the issue reproducible for single file also with same settings?
    4. Please share the sample video of the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  2. 1 vote

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    Tanu Goel commented  · 

    Hi Spencer Worthley ,

    Batch Rename option will be enable only after select file/s. Please let us know if you are still facing the issue after select the file/s. Kindly share the screenshot of the issue.

    Thanks,
    Bridge Team

  3. 2 votes

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    Tanu Goel commented  · 

    Hi Prof,

    Sorry for the inconvenience. Can you please share some information to help us identify the issue.
    - Bridge Version
    - System Configuration
    - Bridge Text size, Bridge User Interface Scaling
    - Monitor display settings, resolution

    Meanwhile, Can you please try following workarounds to get it work:

    - Change monitor resolution (try on smaller resolution)
    - Select the dropdown and use keyboard up/down key for selection.

    Thanks
    Bridge Team

  4. 2 votes

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    Tanu Goel commented  · 

    Hi Александр Аврамчук ,

    Thanks for your feedback.
    Could you share the following details about the issue:

    Bridge and ACR version
    System configuration
    Is the issue specific to particular files/format?
    Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  5. 1 vote

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    Tanu Goel commented  · 

    Hi,

    We are seeing very old version of Camera Raw in the screenshot. Have you explicitly installed ACR#11.4 on your machine. Can you install the latest version of ACR https://helpx.adobe.com/in/camera-raw/kb/camera-raw-plug-in-installer.html

    Thanks,
    Bridge Team

  6. 1 vote

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    Tanu Goel commented  · 

    Hi,

    We try to reproduce the issue but not able to reproduce. Please make a video of the problem and share with us with detailed steps at sharewithbr@adobe.com

    Thanks,
    Bridge Team

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