AdminSwati (Admin, Adobe Creative Cloud Bridge)

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  1. missing cursor

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  2. Creative Cloud libraries error, "To use CC libraries, you need to be logged into a CC account."

    3 votes

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    NEED MORE INFO  ·  3 comments  ·  Report Bugs » INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Have you tried logging out and logging in again?
    2. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0 and other products like Photoshop, InDesign, etc.
    4. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  3. The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    2 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

  4. Not showing desktop in bridge 2021.

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  5. Desktop folder not opening it says no files

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  6. Adobe Bridge says I'm not logged into a Creative Cloud account

    3 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    4. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  7. Selected files do not register for [TOOLS] [PHOTOSHOP]Contact Sheet II

    2 votes

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    NEED MORE INFO  ·  4 comments  ·  Report Bugs » INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Photoshop version
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge i.e. 11.0 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

  8. Camera Raw Spot Removal Tool Causes Crash

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  9. Camera Raw opened from both Bridge 2020 and 2021 opens but freezes completely

    5 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  10. High CPU usage

    6 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  11. file replacement error deleted both copies

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  12. HEVC Video Crashes Adobe Bridge 2021

    2 votes

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    NEED MORE INFO  ·  2 comments  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  13. refreshes top

    1 vote

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    1 comment  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  14. Bridge 2021 doesn’t open or crashes on startup on iMac.

    2 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

  15. Bridge 2020 file naming still does not work !!!

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » FILE INFO  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

  16. cannot add keywords to mp4 files v 11.0.0.83

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  17. Bridge freezes up on Windows 10.

    5 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  18. Bridge - Preview fail

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  19. Bridge 2021 rotate 90 right does not work

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  20. Keywords Deleted

    2 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

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