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AdminSwati (Admin, Adobe Creative Cloud Bridge)

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  1. File name corruption

    2 votes

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    BUG- WE HAVE THIS  ·  3 comments  ·  Report Bugs » FILE SYSTEM OPERATIONS  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. We have a bug for this.

    Thanks,
    Rahul Saraogi

  2. Keywords can not be written to previewed Audio Files

    2 votes

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    BUG- WE HAVE THIS  ·  1 comment  ·  Report Bugs » LABELS AND KEYWORDS  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. We have a bug for this.

    Thanks,
    Rahul Saraogi

  3. Importing from CF Express Card using Photo Importer

    4 votes

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    NEED MORE INFO  ·  4 comments  ·  Report Bugs  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge version
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  4. Bridge jpg export image quality worse and larger in file-size than Photoshop legacy export :(

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge version
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  5. Audio preview stopped working properly in Bridge 2021

    1 vote

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    BUG- WE HAVE THIS  ·  2 comments  ·  Report Bugs » PERFORMANCE  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. We already have an issue logged for this issue.

    Thanks and Regards
    Rahul Saraogi

  6. Bridge 10.1.1.166 and PS 22.0 not talking nice

    1 vote

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    NEED MORE INFO  ·  3 comments  ·  Report Bugs » CRASH  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge i.e. 11.0 or 10.0 and other versions of Photoshop
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  7. why can't i open a raw file direct to photoshop

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » FILE SYSTEM OPERATIONS  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge, Photoshop and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  8. Camera Raw pennello di regolazione

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  9. missing cursor

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » METADATA PANEL  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  10. Creative Cloud libraries error, "To use CC libraries, you need to be logged into a CC account."

    3 votes

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    NEED MORE INFO  ·  3 comments  ·  Report Bugs » INTEROPERATABILITY  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Have you tried logging out and logging in again?
    2. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0 and other products like Photoshop, InDesign, etc.
    4. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  11. The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    5 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » PERFORMANCE  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

  12. Not showing desktop in bridge 2021.

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  13. Desktop folder not opening it says no files

    1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  14. Adobe Bridge says I'm not logged into a Creative Cloud account

    3 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    4. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  15. Selected files do not register for [TOOLS] [PHOTOSHOP]Contact Sheet II

    2 votes

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    NEED MORE INFO  ·  4 comments  ·  Report Bugs » INTEROPERATABILITY  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Photoshop version
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge i.e. 11.0 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

  16. Camera Raw Spot Removal Tool Causes Crash

    3 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CAMERA RAW  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  17. Camera Raw opened from both Bridge 2020 and 2021 opens but freezes completely

    5 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CAMERA RAW  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  18. High CPU usage

    11 votes

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    NEED MORE INFO  ·  2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  19. file replacement error deleted both copies

    2 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » CRASH  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  20. HEVC Video Crashes Adobe Bridge 2021

    2 votes

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    NEED MORE INFO  ·  2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

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