Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Batch rename not always correctly parsing milliseconds from .nef files

    Version: 10.0.2.131
    .NEF with Date Created in File Info: 2020-01-24 16:08:56.6 -06:00
    gets parsed to: 20200124160856000 - i.e. drops the ms.
    Then, other files (taken during the same second) can conflict due to the same bug, creating more naming problems (i.e. same file name with (1) appended).
    This is a new bug since 2020-01-19
    Windows 7
    Expected result: 20200124160856600
    Actual result: 20200124160856000
    Level of bug: Important (as long as it gets fixed relatively soon)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bridge crashes when opening ARW with CameraRaw after upgrading GPU drivers

    After upgrading my nVIDIA GTX1060 drivers to edition Studio Driver 441.66, Bridge will crash when opening SONY-ARW files with Camera Raw.
    If I stop GPU accelaration in the settings of Br-ACR, the error will now show again, opening files will be successful.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  3. Why does bridge not use the same catalog as lightroom

    Why does bridge not use the same catalog as lightroom? they are sister products and the potential for integration/working side-by-side, seems tremendous.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  4. Batch Rename clears cached full screen image preview (and truncates file extension)

    I posted another thread under Batch Rename but another problem when batch renaming files is that the full screen image previews get wiped from the cache and I have to purge and and let Bridge render new ones.

    My original posted is pasted below for reference.

    //

    When I batch rename files it gets the name right (ie Text and sequence number) but it leaves off the filename entirely. If I hit Preview before renaming it shows that it will be done correctly, but when I actually execute the batch rename the files just come out like Text0001 instead of…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  5. Batch Rename truncates file extension and clears cached preview

    When I batch rename files it gets the name right (ie Text and sequence number) but it leaves off the filename entirely. If I hit Preview before renaming it shows that it will be done correctly, but when I actually execute the batch rename the files just come out like Text0001 instead of Text0001.jpg or whatever. I have to manually add another line to the batch rename of New Extension for any extension to be put in the file at all. Fortunately I've only been renaming files of the same type.

    Further, once the rename is completed all of the…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  6. cannot open adobe bridge 2020 and lightroom on my mac

    Referenzcode 205 appears:
    cannot open adobe bridge 2020 and lightroom on my mac / high sierra
    photoshop 2020 does work

    adobe bridge 2020 does work on my laptop

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Full screen preview NOT sharp

    With a file selected from the contents window, pressing the space bar generates a full screen preview. These full screen previews are very soft, making them almost useless when making decisions about images. This seems to be a problem for some time that has not been corrected.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bridge 2020 - Scrolling is JUMPY

    Loving that Bridge is getting some attention now. Looks like some nice improvements were made. HOWEVER.

    Scrolling with a magic mouse in the folder panel is WAY too fast.
    158px per tick!

    Can we please have some acknowledgement here?

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  9. full screen preview after pressing spacebar is totally unusable due to a major glitch, looks like screen is broken as the image displayed

    just fix the fucking thing please, about to change to Lightroom permanently as this is tasking far too long to get sorted

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bridge for Mac OSX High Sierra. On Version 9.1.0.338 : Loses Focus on delete

    Loses Focus on each photo deleted, returning to the top of the thumbnails :(

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Library Panel does not recognize that I'm logged in ...

    In Bridge, items in my Library are not displayed, and there's a message that I need to be logged in. However, the Help menu shows me logged in. If I log out and log in again, the Library panel displays items correctly.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- WE HAVE THIS  ·  2 comments  ·  LIBRARY PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unable to eject external media

    Very often (but not all the time), I can not eject an external media because "it is being used by Adobe Bridge" - although it is no longer being used by Adobe Bridge. I had to quit Adobe Bridge to resolve the problem.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adobe bridge searcch is f-uc-kin-g unreliable

    Adobe bridge searcch is f-uc-kin-g unreliable

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  WORKSPACES  ·  Flag idea as inappropriate…  ·  Admin →
  14. No Metadata are shown in both, Bridge 2019 and 2020

    After updating MacOS to catalina there where no Metadata displayed anymore.

    Any suggestions?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  15. Thumbnails not shown.

    When open the folder download do not generate thumbnails and files in
    Bridge CC 2020. It shows other folders but not the download one.
    If I check in finder I can see the folders and files.
    Thank you

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  16. Importing from camera not working on Bridge 10.0.3 (Feb 2020 release)

    With the upgrade to Feb 2020 (v10.0.3), I can no longer import files when connected directly to the camera.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Place in Illustrator

    I use the "Place in Illustrator/InDesign/Photoshop" feature frequently. Since I've updated to the latest version of Bridge and Illustrator, I'm having problems when placing an image in Illustrator. It places the image, but then locks up and I am unable to work with the placed image.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  18. DNG Conversion failure

    When importing large Raw files from a Nikon Z7 into BR the DNG conversion fails randomly when running on a very fast computer and using high speed M.2 memory to load the images on the computer. BR reads an image then does the conversion then gets another image and so on. It seems the reading is overrunning the DNG conversion sometimes causing the DNG conversion to be skipped. LR reads in all the images and then does the DNG conversion so does not experience this problem.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. image selection flow

    When I am scrolling through the thumbnails, I will typically delete images I no longer want. The next image in order would then be highlighted and show full size. After the most recent update, after I delete the image, the selection reverts back to the end of the file, and I need to start the scrolling process from the beginning again. Can I get it to work as it did previously ?

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  4 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  20. Linked files

    For any reason Bridge don't show in the metadata panel the referenced files even if they are listed in xmp...

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE INFO  ·  Flag idea as inappropriate…  ·  Admin →
1 2 6 8 10 25 26
  • Don't see your idea?

Feedback and Knowledge Base