Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1417 results found

  1. Turkish keywords error

    In Turkish version of Bridge Windows, when I enter a keyword containing Turkish Decals into an image, it does not show from the search panel. As an example, I define a keyword in the form of "eşek". When I type "eşek" in the search section, it can't find the file. I wrote to you about this problem months ago. They said it would be fixed after updates, but it hasn't been fixed. That's why I have a hard time using the bridge. it does not detect characters such as "ş, ğ".

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  KEYWORD PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. ファイルリネーム時の旧名ファイルと新名ファイルのキャッシュ書き込みについて。

    Mac os12.6.8 macbookpro2017

    ファイルのリネーム時。旧名ファイルと新名ファイルが同時に生成され大量のデータ処理時にパソコンのフリーズやメモリに多大な負荷が発生している。

    以前は旧名ファイルは表示されなくスムーズに処理されていたが。5000枚の写真データのリネームが、一瞬にして10000枚のデータ処理が必要になる今の状況は狂っている。

    以前の状態に戻してほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Full screen preview only showing top part of image

    Full screen preview only showing top part of image and can't zoom out
    Version 13.0.3.686
    Windows 11 version Version 10.0.22624 Build 22624

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Bridge window doesn't store it positions using Windows 11 window snapping system

    Bridge window doesn't store it position using Windows 11 window snapping feature after closing and reopen.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Backward and Forward Mouse Button Navigation in Bridge 2023

    Lost the ability to "go back" and "go forward" through folders using the mouse buttons. Pressing the scroll wheel to the left or right does nothing now.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. JPEG files following RAW files in transfers after edits

    I've mentioned this several times before, but with every update there is never any action on the issue.

    My daily workflow involves opening a RAW photo (CR3 file in my case) from Bridge into Adobe Camera Raw, and then I edit that RAW photo in ACR. I then save the edit as a JPEG.

    Then, when I go into Adobe Bridge and transfer the RAW file to another folder, without highlighting the JPEG file, it will transfer both files to the other folder. Wherever the RAW file goes, the JPEG edit follows. Whether I like it or not.

    Super frustrating,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Output Module 'Reset' button greyed out

    I'm on the latest version of Bridge, and sometimes the Output Module 'Reset' button is greyed out even when there is content on the pages.

    Several times I've had to restart Bridge just to create be able to start making a new output PDF with new content...

    It happens sporadically, so unfortunately I don't have a screenshot to show.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF OUTPUT  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Bridge: Can't open new window (multiple windows for multiple monitors)

    What genius made it so Bridge 2023 can't do File > New Window? So it's IMPOSSIBLE to have a Bridge window open on multiple monitors? How can I compare two sets of images to each other on dual monitors? This is daily, run-of-the-mill, completely normal, workflow for MANY, MANY professionals... and Adobe just ruined it and made it impossible...

    So OK, I'll just install the old 2022 Bridge for my 2nd monitor, then run 2023 (for hopefully some bug fixes, new features, etc.), but guess what? Adobe made it so that's impossible - can't run the 2x different versions at…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Thumbnails in Content panel skip back to top after deleting file

    Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  10. Bridge 2023 Hogs CPU even when IDLE

    When IDLE Bridge hogs 24% of CPU all of wich is in kernel processes. And I mean IDLE - with previews fully cached.

    My system is a 32gb Ryzen 5800x overclocked, i can't imagine the performance on a regular pc.

    Also it has become slow and unresponsive to the point that pruning the pictures has become a pain: it's way slower than the previous version.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Photoshop not an option in Place?

    Bridge 13.0.4.755
    Windows 11 Pro 22H2
    Photoshop has disappeared from Place?
    See screenshot

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Minimise Bridge Window Crashes Mac Studio M2

    Mimimise Bridge window freezes halfway through minimising and freezes, then the Mac goes to log-in window again.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Adobe Bridge and Photoshop freezes every time I try to open a raw file. Latest version of both 2023.

    Adobe Bridge and Photoshop 2023 and 2022 will freeze when opening a raw file. Some days it works, some other not. Did reinstall the creative suite, the latest versions and the newest, also updated my GPU drivers to the latest. Still not working. Have to exit the programs with task manager. Am on Windows 10 and have a Nvidia GTX 960M GPU. I need it to work. It has been going on since the second week of January 2023. Spent 4 hours with some technicien from Adobe who tried and did not succeed . Help!!! I need it to work.…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. ARW and JPG files imported to different (Date)folders when importing from camera Sony A99 II

    When importing RAW and JPG files from my Sony 99 II the two files of the same picture is sometimes sent to two different folders, even though they have the same timestamp. I have different time on PC, but they should still end up in the same folder.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FILE INFO  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bridge thumbnail quality is behaving in a way that cannot be normal.

    Version 13.0.3.693

    Windows 11 Pro 22H2

    Explanation on what is wrong:

    No matter what I do, Bridge seems to generate lower quality thumbnails when it processes them. When bridge has a chance to cache a thumbnail, it will always cache an extremely low quality grainy thumbnail that is nearly unreadable. When I prevent it from caching them, they can look ok for a little bit, but inevitably (when I click on them or when it decides to generate thumnbails for a folder), it will cache and extremely bad looking thumbnail.

    I am attaching 2 example files, one of them is…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Duplicate RAW files on import..still!

    This isn't an idea.. except for please fix this bug!
    Others claim it has been fixed for a while (see Adobe forum), but I'm not seeing that. I just installed the latest Bridge 2023 beta.. and it's still there.
    This renders Bridge useless for downloading pictures from my Canon EOS 5D Mark IV.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Funzionalità Duplica in Bridge 12.0.4.286 e 13.0.3.693 - Duplicate feature in Bridge 12.0.4.286 and 13.0.3.693

    Utilizzando questa funzione "Duplica" alcune volte la data di creazione dei file "copia" risulta essere la stessa del file sorgente altre volte viene sovrascritta con la data attuale. Se non è un bug in quali casi si ha la coincidenza delle date di creazione e in quali no?

    Using this "Duplicate" function some times the creation date of the "copy" files turns out to be the same as the source file other times it is overwritten with the current date. If it is not a bug, in which cases do the creation dates coincide and in which do not?

    Bridge…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Camera Raw defaults setting

    I has saved all my setting as my Camera Raw Default Setting (camera binding). But when I opened another fresh DNG file from the same camera, all preset basic settings (e.g. exposure, contrast, shadow, highlight, white, black, etc.) did not applied, while the problem did not exist in other settings like colour, distortion, lens profile etc.

    When I manual select my own preset, the basic setting came up.

    Did I set anything wrong?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. image corrupted

    quando visualizzo le immagini in preview alcune volte si vedono corrotte e anche quando le apro con bridge su photoshop si vedono corrotte mentre se le apro con fastone sono corrette

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Sort order has changed

    Sort order has changed on Bridge 13.0 (Windows 11).
    Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

1 2 6 8 10 70 71
  • Don't see your idea?

Feedback and Knowledge Base