Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1406 results found

  1. Sometimes not completed loaded CR3 files in Canara Raw

    I have lately sometimes problems with CR3 files in Camara Raw. Red blocks are visible on the edges of the photo as if the file is not completely loaded. This does not appear on the JPG files.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. After generating a pdf file from Output module it will not open in photoshop. error: could not open "filename.pdf" because of a disk error

    I have generated a proof sheet of images in the Output mode of bridge and tried to open in PS but it won't open and comes up with the error:
    could not open "filename.pdf" because of a disk error

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PDF OUTPUT  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Bridge BUG

    when I view my jpg images in bridge, they appear extremely small. Sometimes half are showing properly at the size I have selected and half are very small in the preview. It made me nervous thinking that bridge resized the images, but they are all the correct pixals, just not showing correct in bridge.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Load Files into Photoshop Layers fails midway

    Quite often, loading files into layers fails partway through the selected files. In Photoshop, the successful layers are displayed but at the bottom of the Layers panel an empty 'Loading...' layer remains. The Windows task manager performance tab shows no disk activity. Seems to work for just 2 selected files, but fails randomly for more. It also seems to work if I select the files one-at-a-time, in sequence, but fails if a stack is selected or if first file selected and Shift+Click to select a contiguous range. Seems Bridge loses track ...

    Bridge 11 and 11.1

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Audio playback issues

    This is a bug rather than an idea. When playing audio files in the preview panel, there are 2 issues.

    The first is that when a file starts playing, it is silent for the first second or so, then the sound cuts in and then the file stops playing a few seconds after. Once that happens once, the file can be previewed normally.

    The second issue is that when my audio is being output through my audio interface (Behringer umc404hd) the audio preview is distorted and sounds almost grainy or gritty. I have tested if it was my speaker or…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Duplicating Pictures from Canon Powershot G5X

    If I take a single shot on the above camera Windows File Explorer shows one picture on the card. (Its NOT a RAW+jpeg).
    When I use the uploader in Bridge there are two identical pictures, same size and same filename except Bridge has added _1 to the filename. This happens with RAW and jpeg. It does not happen with my Sony a6000.

    Bridge v. 12.0.0.234
    Windows 11

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. smart filters stopped working

    after a timeout using smart filters, all further smart filters requests (click on smart filters) give no response at all.
    Photoshop 2022.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILTER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Crop tool in Camera Raw no longer working (5-23-21)

    I have always cropped my images in camera raw, but it no longer works. With a raw image open in camera raw, if I click on the crop tool icon in the upper right side of the screen, handles appear on the corners and mid point of the image. But when I try to click and drag one of the handles inward to crop the image, a box appears in the middle of the screen, and the image zooms to 100% size. There is no way to use this tool anymore. I have tried for several hours to find a…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PDF OUTPUT  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Order of import

    On the latest Bridge 12.0.0.234, when importing images from a USB-connected camera, Bridge gives smaller numbers to later images, larger numbers to earlier images. I think this behavior should be reverse.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE INFO  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Workflow builder changes color profile to sRGB without asking

    Unfortunately the new workflow builder changes the color profile to sRGB when you change the format or resize a file. This makes this feature basically useless and potentially dangerous as there is no warning that it will be changed. First it would be great if this doesn't happens and second it would be cool if there is an option to change the color profile. Because sometimes you may want to do that, but this must be initiated by the user, not by the software.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Merge to HDR Pro

    When I select three raw files in Bridge (version 11.1.0.175), Photoshop (version 22.4.2 20210602.r.242 a4f6042 x64) opens and creates a layer "Merge to HDR Pro", but stops after having imported two of the three raw files. Sometimes, importing works, but I do not see a specific pattern of this failure.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bridge doesn't read CFexpress cards

    Bridge 11.0.1.109
    insert CFexpress card into reader, nothing happens, image downloader ignores new card.
    Windows 10, version: 20H2, OS build:19042.867
    Expected: Bridge download images popup should open with new images showing to download
    What happens: Nothing
    I have to manually download the images and rename, catalog, set backup etc...myself.

    Adobe claims this is a 3rd party module issue. Bug is within Adobe's SW regardless of third party status, ergo, Adobe is responsible for resolving this bug. Please don't ignore this any longer.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bridge Freezing

    Bridge 2021 (11.1.1) freezes on OS 11.5.2. Message: Operation cannot be completed... Unexpected OS error...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Grid Layout messed up on widescreen monitors

    Bridge has this weird quirk with thumbnail previews that if you zoom in to a certain point, it stops showing the thumbnails on a grid and instead puts them in a single row with sidescrolling. Normally it's just annoying, but with widescreen monitors it's a huge usability issue.

    On my 32" monitor, as soon as I zoom past 50%, the view switches to a single row, leaving half of the screen empty while the thumbnails are still quite small. The only way to make the thumbnails bigger is to make the window smaller/narrower, which is totally backwards from how it…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. katseyetours@gmail.com

    Wondering why when I am in the preview panel of Bridge using filmstrip view or essentials view, the previews are 2 different sizes. Some large, some small, they are all the same sized photos - but this is annoying.

    Adobe Bridge Version 11.1.1.185 Mac OS Big Sur Version 11.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. katseyetours@gmail.com

    Wondering why when I am in the preview panel of Bridge using filmstrip view or essentials view, the previews are 2 different sizes. Some large, some small, they are all the same sized photos - but this is annoying.

    Adobe Bridge Version 11.1.1.185 Mac OS Big Sur Version 11.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREVIEW PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base