Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1406 results found

  1. Batch rename does not work. The only option I have is Text and sequence Number

    Bei Stapelumbenennung wird mir nur die Option Text und Sequence Number angeboten. Die weiteren bekannten Optionen stehen nicht zur Verfügung

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bridge not deleting images off of XQD card

    Bridge 12.0.1.246
    Macos Catalina 10.15.7

    Bug occurred with newest Bridge update.
    Photo downloader, downloads photos then claims to have successfully deleted images off card, in either standard or advanced options. Photos remain.

    Card is attached to computer with adapter not camera body. Formatted for Nikon Z series.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Bridge Ver 12.0.1.246 does not show thumbnail of CR3 files on R5 using USB cable

    Bridge Ver 12.0.1.246 does not show thumbnail of CR3 files on R5 using USB cable

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. masking in hdr merge causes crash

    When masking a merged hdr file, sometimes the program crashes and all work is lost! Sometimes when using spot removal tools in camera raw the program crashes and all work is lost! This is completely unacceptable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. choice list don't develop on HiDPI display

    Hello,
    on PC with hiDPI mode some windows don't show the list of choices.
    for example the "Smart Collection" config window don't show the list of destination, and same for the criteria... nothing is selectable

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. custom export progress not working.

    Bridge 12.0.1.246 ENGLISH, WIN10pro Italian,
    custom export (TIFF) doesn't show any progress in the export progress dialog until the export has been finished.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Cannot load Startup Scripts "bridge-12.jsx"

    Bridge version 12.0.1.246 (in a whole new install)

    At first bootup, it's show me a error "Cannot load bridge-12.jsx, Line 1: Cannot convert"
    It's maybe a error only on CJK Platform, such like this thread on Korean langurage

    https://community.adobe.com/t5/bridge-discussions/adobe-bridge-launch-error-bridge-12-jsx/td-p/12570481
    https://community.adobe.com/t5/bridge-discussions/bridge-12-jsx-error/m-p/12475132

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Fullscreen mode is not optimized for 14" Macbook Pro with Notch

    The 14" Macbook Pro has a notch at the top of the screen, which interferes with images viewed in fullscreen in Adobe Bridge.

    Bridge must be refactored to detect the notch, and adjust the view accordingly like Photoshop now does when in fullscreen view where the entire image sits below the notch, and the top menu bar area turns completely black.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Some Nikon NEF Raw files are displayed corrupted with vertical color bands when viewing through Bridge.

    However if I copy the raw files using windows explorer and open the images directly into Photoshop (Camera Raw) they are all fine. Attached is the same raw file seen by Bridge and after opening into PS and saved.

    Bridge version: 12.0.1.246
    Windows 11 Pro 64bit

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Batch Renaming Pairs (Not working like it used to in Version 12.0)

    In previous versions of Bridge version 11 (or older) if you have RAW+JPEG pairs, you can select only the RAW files and do a batch rename and Bridge will automatically rename the JPEG pair. Apparently, in version 12.0 this feature was either removed or is not working correctly. Just spent some time with an Adobe Rep and we just tried this in both Ver 11 and Ver 12 - This clearly works as it should in Ver 11, but in Ver 12 selecting the RAW file and doing a batch rename only renames the RAW file and will not rename…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Up side down

    Bridge Version 12.0.1
    Camera Raw 14.1
    Windows 10 64bit.

    Have scanned some dia images and a few was scanned up side down and two was upside down and mirrored..
    I can rotate them right in Bridge in the Library Panel but not turn them. So I opened Camera Raw and turned them right. Every thing looks great in Camera Raw and also the Library Panel in Bridge. but not on the Preview Panel or in SlideShow here they are up side down ...
    As soon as I turn any image in Camera Raw they are right in Camera Raw and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  WORKSPACES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Minha conexão com o internet se encerra sempre que inicio o Adobe Bridge. Após fechar o programa, a conexão com a internet volta ao normal.

    Minha conexão com o internet se encerra sempre que inicio o Adobe Bridge. Após fechar o programa, a conexão com a internet volta ao normal.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Negative to positives folders

    I made negatives to positives and put them in folders. Everything worked fine until last week(1/8/22). Tried to open my folders. I am getting no items to display. I have over one thousand photos in those folders. Negative film from back to the 1970's. Can you fix?. I am currently using Bridge version 12.0.0.234

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Close and go to Bridge doesn't release previous selection

    When I finish editing my image in PS, I use the menu function Close and go to Bridge. The image is closed, and Bridge conveniently jumps to the front. Now, Bridge has selected the next photo, but the previous photo remains selected. I have to deselect the previous photo before continuing.

    This bug had been squashed before, but it's returned.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. date created metadata field has incorrect timezone for video files.

    The "Date Created" field for videos in the Metadata panel is off by 6 hours (same as my UTC offset) but that field is correct for photos taken at the same time. Windows Explorer shows the correct time for both. Is it possible that Bridge is somehow applying the current timezone offset from a photo it read just prior that contained GPS data in UTC time coordinates?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE INFO  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bridge 2022 stops working

    I do not use Bridge as I do most of my work in Lightroom Classic. However, I am experimenting with HDR and remembered that you could process collections via Bridge in Photoshop - it is a bit tedious having to do repeated HDR processing in Lightroom. Unfortunately when I start Bridge it just hangs after a short while and I can't do anything with it. Tried Uninstalling and reinstalling but no use. Using Windows 11 and latest version of Bridge.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Full screen not opening in bridge on Mac

    On Bridge 2022 and recently had a photoshop update. When pressing the spacebar it doesn't open the full screen preview. It grays out the program like the preview is open but nothing shows up.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base