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When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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96 results found
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Bridge 2023. Bug when batch renaming files with metadata
Metadata values aren't anymore correctly extracted from picture files (NEF or JPG).
Only ^F<value>^F<value> added.
It was perfectly working in Bridge 9, 10,11,12.8 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Folders view cronology broken in Bridge 13
It's making a schoolboy error that didn't happen before. 1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20... etc
8 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)
Aliases do not open, there is no error. They opened in version 2022 without a problem.
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Can't exit spacebar preview
If you press space to preview a file full screen, then click away to another application (on a second screen) you then can't exit full screen preview. The only solution is to close and reopen bridge. It doesn't crash - you can still pan and zoom the preview, you just can't escape its clutches!
8 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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preview
Windows 10 Pro 22H2, Bridge 13.0. In Full screen preview mode (Spacebar), if I switch app while full screen preview is still on when I return to the preview and try to exit preview mode (pressing ESC or SPACEBAR) nothing happens, to close the Full-screen Preview I need to close Bridge and reopen it.
9 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Adobe Bridge 2023 Favorite Aliases
In previous versions of Bridge I could add an alias to the Favorites Panel and the thumbnails would be displayed for the folder linked to that alias. Now, clicking any of my aliases in the Favorites panel does nothing!!!
OS: macOS Monterey 12.6
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 - Thumbnails and Previews not generated for large files
Bridge 2023 (version 13.0.0.562) not generating thumbnails or previews for files larger than 1GB even though I have the threshold set at 5GB. After purging the cache and restarting it still doesn't work.
8 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 - mouse cursor disappears from Bridge window
Bridge 2023 version 13.0.0.562
Windows 10 21H2
NVIDIA GeForce GTX 1060 6GB
Two monitors in use
Hit spacebar to display image full screen on first monitor. Move mouse to put cursor onto second monitor. Hit spacebar to revert to nornal display. Move mouse to bring cursor back onto first monitor. Cursor is not visible over Bridge window on first monitor (but is visible on first monitor outside Bridge window). Bridge has to be closed and reopended to clear the bug.
6 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”)
In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”).
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Thumbnail selection error in Bridge 2023
New apparent bug in the current release of Bridge 2023: When I tap the spacebar to preview an image, then use arrow keys to look at more images, then hit spacebar again to leave the preview view... Bridge now selects both the first and last image. The normal behavior has always been to leave the selection only on the last image previewed. If this is meant as a new feature, please offer the option to turn it on or off. Thank you!
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 crashes during folder navigation
Bridge 2023 crashes every time i try to open a sub-folder, making the entire program absolutely useless at this time. I've sent bug reports, posted on Adobe community forum, nothing ...
Bridge 13.0.0.562
Monterey 12.6.17 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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duplicate
In bridge 13.0.0.562
Duplicates of files are randomly displayed in the main window and are counted as different files.
Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Deleting pictures in photoshop bridge
Deleting pictures in Photoshop bridge. If I delete a file say part way down in the preview (left side two columns wide, JPG and Raw side by side) after deleting Bridge take me back to the top of the listed files. I have scroll down to the position in list I was at before deleting. Wasting time. It did not do this before doing the latest upgrade 13.0.0.562. I cannot find a way to stop this.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Selecting Multiple Photos to Reorder, it Reverses all the Images
Using the updated release Adobe Bridge 2023 Monterrey OS. When you select multiple photos (Shift Click 2 or more photos) to rearrage (sort order is Manually), they are placed in reverse order.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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"HRESULT error: The GPU device instance has been suspended" after upgrading to version 13
Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.
Bridge Version: 13.0.0.562
Steps to Reproduce:
- Open Bridge
- In the Folders tab select a directory
- select any image
- select any other image
-> Error dialog comes up.
-> Dismiss the dialog and Bridge closes (crashes?)Operating System:
Windows 11 version 22H2
Most recent patches installed
KB5018496 installed
KB5018341 installed
Acer A515-54 laptop
Windows Update says all my drivers are up to date.
I have cleared the Bridge cache.…4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Manual sorting in bridge 2023 (version: 13.0.0.562)
Manual sorting: in bridge, if I drag a group of files to another place, the original order is reversed. So for example if I drag files: 1.jpg, 2.jpg, 4.jpg 5.jpg to another position, the order of these 4 files will change to 5.jpg, 4.jpg, 2.jpg, 1.jpg. I didn't have any problems with Bridge 2022.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Exiting Full Screen can't select or see cursor
When exiting full screen mode, can't see the cursor or select anything in bridge. Need to quit and restart to correct the problem
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Can't open some folders
When I'm using Bridge 2023 it won't open a folder shortcut - I have two folders that I've saved shortcuts to on my desktop, but Bridge won't open them unless I navigate all the way back to the actual folder location.
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 2023 - "Show folders" setting is forgotten
Adobe Bridge 2023 has a newly introduced bug - it forgets the "Show folders" setting.
Before v2023, all versions of Bridge retained this setting - if I unchecked Edit -> Show folders, it remained unchecked on the next start.I always turn off folders to see only the files. If I need a view of what's in a given folder, I look to the directory tree. Simple and effective view of files.
Now, as I restart Bridge, the Edit -> Show folders is always checked!4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Batch Rename Doesn't Work
Bug
Bridge v12.0.1.246 operating on Windows 10 ProNone of the options for Batch Rename are operational: There are no presets to choose from and New Filename options are not functional--stuck on Current Filename / Name / Original Case; next choice is Text--no choice. You can remove Current Filename and begin with Text--still no choice. Completely dysfunctional.
26 votes
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