93 results found

1. spacebar preview

   When you press spacebar to preview images close up, and scroll through them, then press spacebar again to exit - it has highlighted both the original photo and the photo you ended on. Effectively taking you back to where you started, not where you left off.

   49 votes

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   13 comments  ·  FULL SCREEN MODE  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

2. Bridge 2019 Photo Downloader doesn't remember previous settings

   The new Photo Downloader always comes up in Standard Dialog, even though I previously closed it in Advanced. It always defaults to my Pictures folder, even though I chose a different folder for previous download. It always defaults to Basic Metadata, even though I chose something different on previous use.

   38 votes

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   57 comments  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   The issue has been fixed in latest release of Bridge # 12.0

   Thanks,
   Bridge Team

3. Navigation issues in Bridge 2023

   There are some things that don't work in version 2023 anymore and that I miss already after one day of use:
   - No thumbnail zoom with ctrl + mouse wheel.
   - No backward function with backspace or back key on the mouse (!!)
   - no more delay for showing quick info metadata
   - no new window with Ctrl + N - instead tabs with Ctrl+Shift+T - let's see if this is better...?

   33 votes

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   13 comments  ·  FOLDER PANEL  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   Many of the issues reported in the thread are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

4. New Adobe Bridge 2019 freezes

   Working in the new Adobe Bridge 2019 today. After working a while, the screen freezes - I can move cursor, etc. however cannot open a file, make a selection, quite Bridge, etc. Only option is to Force Quite Bridge on Mac (current OS) and open again. Open the apps, make a selection and then freezes again. Done this multiple times with same affect. Can no longer continue my work. Was working OK when first installed, however no longer.
   P.S. THIS IS A BUG REPORT - NOT AN IDEA AS POSTING BUTTOM IMPLIES. CLICK ON "REPORT BUGS" ON RIGH SIDE AND THIS IS THE SCREEN ONE GETS.

   Working in the new Adobe Bridge 2019 today. After working a while, the screen freezes - I can move cursor, etc. however cannot open a file, make a selection, quite Bridge, etc. Only option is to Force Quite Bridge on Mac (current OS) and open again. Open the apps, make a selection and then freezes again. Done this multiple times with same affect. Can no longer continue my work. Was working OK when first installed, however no longer.
   P.S. THIS IS A BUG REPORT - NOT AN IDEA AS POSTING BUTTOM IMPLIES. CLICK ON "REPORT BUGS" ON RIGH SIDE AND… more

   31 votes

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   BUG- FIX RELEASED  ·  20 comments  ·  CRASH  ·  Delete…  ·  Admin →
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5. Bridge 2023 Folder Navigation Jumps to the Top When Photo is Added

   I use Bridge to edit batches of photos, dragging the selected photos into my "selects" folder within the project folder. With the 2023 update, every time I drag a photo into the selects folder, the folder panel jumps to the top of the folder list, and I have to grab the scroll bar and scroll back down to my selects folder to add the next photo. This is seriously slowing down my workflow.

   27 votes

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   10 comments  ·  FOLDER PANEL  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

6. Batch Rename Doesn't Work

   Bug
   Bridge v12.0.1.246 operating on Windows 10 Pro

   None of the options for Batch Rename are operational: There are no presets to choose from and New Filename options are not functional--stuck on Current Filename / Name / Original Case; next choice is Text--no choice. You can remove Current Filename and begin with Text--still no choice. Completely dysfunctional.

   26 votes

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   BUG- FIX RELEASED  ·  11 comments  ·  BATCH RENAME  ·  Delete…  ·  Admin →
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7. thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows after a click on any thumb

   Bridge CC 2019 - thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows an image after a click on any thumb.

   24 votes

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   BUG- FIX RELEASED  ·  30 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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8. Bridge CC 2019 open all files by default with AfterEffects

   Since I have updated Bridge this morning, it's opening all my files (ai, eps, pdf, jpg, etc) by default with After Effects even the asigned rule "Open with" it's right. Nonsense.

   21 votes

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   BUG- FIX RELEASED  ·  Abhishek Seth responded

   Please install the latest update of Adobe After Effects and Adobe Bridge to resolve this issue

9. Color management broken in new Bridge (Bridge 2020, Nov 2019)?

   I have just updated my Bridge and Photoshop to their latest versions (November 2019, see detailed version info below).

   **** See also update below (Bridge may now use PNGs for thumbnail/preview files in the cache for certain layered PSD files!)

   It seems that there are some problems with color management in the new Bridge.
   The previous version which I have used until yesterday worked OK. Nothing changed in my system except new Adobe apps today. !!Except: Updated my graphics driver just before Adobe apps (see version info below).

   I use Bridge/Photoshop for photography. In Bridge the previews and thumbnails Bridge looks OK for old photos (JPEG, PSD, Raw). However, when editing old PSD files or when creating new PSD documents, the preview for the new files will (often) be wrong. What I observe is about the same effect as I get when I view photos with an application that does not support color management. Since my monitor has a wide gamut LCD panel, the difference is quite pronounced, with oversaturated colors etc.

   I have done some experiments and below is a description of a procedure that in my case is able to reproduce the problem with a few simple steps.
   Also, when opening a Raw file with "Open Image" in ACR (yielding a flat image in the background layer), the preview in Bridge is OK.
   When opening a Raw file with "Open Object" in ACR (yielding a smart object with no background layer), the preview in Bridge is wrong.

   The problem can be demonstrated like this:

   1) create a new document in Photoshop (try sRGB, color managed first)
   2) fill the new document with a solid color (medium bright, medium saturation, I used green)
   3) save the document
   4) the preview in Bridge looks OK
   5) create a new document in Photoshop (try sRGB, color managed first)
   6) unlock the background layer
   7) make a copy of the layer (yielding two identical layers with a solid color)
   8) save the document
   9) *** the preview in Bridge is now wrong (it is easy to see the oversaturated color) ***

   Seems to have something to do with the use of layers?

   **** UPDATE: I just found out that it seems that Bridge now erroneously
   generates (non-color managed) PNG files for thumbnail and preview files in the cache for certain layered PSD files!!! More info in the posts below.
   Have a look at the image files in the cache file location (Windows):

   C:\Users\jjoha\AppData\Roaming\Adobe\Bridge\Cache\v36

   I tried turning on "Use Software Rendering" in Bridge Preferences, but it did not seem to have any effect on this problem (PNG files still made for files with wrong looking previews).

   Version numbers for software/hardware used:

   • Adobe Photoshop Version: Adobe Photoshop 2020 Version: 21.0.0 20191018.r.37 2019/10/18 x64
   • Bridge Version: Adobe Bridge 2020: 10.0.0.124 x64
   • Adobe Camera Raw Version: 12.0.0.322
   • Monitor: Eizo CG2730 (calibrated regularly with Xrite i1 Display)
   • Windows 10 Pro x64 version: 1903 - Os build 18362.449
   • Graphics driver: Driver version: 441.12 (GeForce GTX 1060 3GB)

   Just double checked turning on/off "Use Software Rendering" (with Bridge restart/PC reboot). In my case this setting does not seem to have any effect on the problem. Turning on "Use Software Rendering" just makes 100% previews slower to show up.

   Also, for the files in question, Bridge still generates PNG files in its cache (which are non-color managed and are shown with oversaturated colors etc. on a wide gamut monitor), for both thumbnails, standard previews and 100% previews. As far as I can see this is new (erroneous) behavior.

   I have just updated my Bridge and Photoshop to their latest versions (November 2019, see detailed version info below).

   **** See also update below (Bridge may now use PNGs for thumbnail/preview files in the cache for certain layered PSD files!)

   It seems that there are some problems with color management in the new Bridge.
   The previous version which I have used until yesterday worked OK. Nothing changed in my system except new Adobe apps today. !!Except: Updated my graphics driver just before Adobe apps (see version info below).

   I use Bridge/Photoshop for photography. In Bridge the previews and thumbnails Bridge… more

   17 votes

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   8 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSmriti Mehra (Product Owner, Adobe Creative Cloud Bridge) responded

   This is fixed in today’s release. Please install 10.0.1 of Bridge.

10. Color synchronisation don't work in 2019

    After updating to Bridge 2019 color sync is no more working. It causes that the soft proof in other applications like InDesign is no more possible.

    (WHY ARE THE CATEGORIES ABOVE ALL WRITTEN TALL?)

    16 votes

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    BUG- FIX RELEASED  ·  18 comments  ·  MISCELLANEOUS  ·  Delete…  ·  Admin →
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11. Backward and Forward Mouse Button Navigation in Bridge 2023

    Lost the ability to "go back" and "go forward" through folders using the mouse buttons. Pressing the scroll wheel to the left or right does nothing now.

    15 votes

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    2 comments  ·  FOLDER PANEL  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

12. Thumbnails in Content panel skip back to top after deleting file

    Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

    14 votes

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    2 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

13. Bridge crashes on startup, v14.0.0.102

    Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".

    I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".

    There's nothing about that error message online.

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    •  

    •  

    •  

    •  

    12 votes

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    5 comments  ·  CRASH  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hello,

    The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.

    For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Regards,  
    Bridge Team

14. Sort order has changed

    Sort order has changed on Bridge 13.0 (Windows 11).
    Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?

    •  

    11 votes

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    3 comments  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

15. Bridge 2022. Error en Batch rename

    Version 12 error. I have reinstalled version 11 and it does not appear. Attached Chat

    • 

    11 votes

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    6 comments  ·  BATCH RENAME  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    This issue is fixed in Bridge 12.0.1, now batch rename files in pairs RAW + JPG

16. Slideshow Selects Two Images

    After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.

    9 votes

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    3 comments  ·  SLIDESHOW  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

17. preview

    Windows 10 Pro 22H2, Bridge 13.0. In Full screen preview mode (Spacebar), if I switch app while full screen preview is still on when I return to the preview and try to exit preview mode (pressing ESC or SPACEBAR) nothing happens, to close the Full-screen Preview I need to close Bridge and reopen it.

    9 votes

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    2 comments  ·  FULL SCREEN MODE  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

18. Can't exit spacebar preview

    If you press space to preview a file full screen, then click away to another application (on a second screen) you then can't exit full screen preview. The only solution is to close and reopen bridge. It doesn't crash - you can still pan and zoom the preview, you just can't escape its clutches!

    8 votes

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    3 comments  ·  FULL SCREEN MODE  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

19. Bridge 2023. Bug when batch renaming files with metadata

    Metadata values aren't anymore correctly extracted from picture files (NEF or JPG).
    Only ^F<value>^F<value> added.
    It was perfectly working in Bridge 9, 10,11,12.

    •  

    8 votes

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    4 comments  ·  BATCH RENAME  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

20. Bridge 2023 - Thumbnails and Previews not generated for large files

    Bridge 2023 (version 13.0.0.562) not generating thumbnails or previews for files larger than 1GB even though I have the threshold set at 5GB. After purging the cache and restarting it still doesn't work.

    8 votes

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    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team