26 results found

1. Error Generating PDF in Output Module

   Mac OS 10.15.3, Bridge 10.0.3.138

   I haven't been able to generate a PDF from a stack of PSD files for the last couple of versions of Bridge. This worked well in Version 7. (I also tested the same procedure with a stack of JPG and a stack of TIFF files to ensure it wasn't a read error.)

   When using a custom template in the Output module, my settings are:
   • 2188x2875 px
   • 300 PPI
   • IQ 10
   • 1 Column x 1 Row (one image per page)
   • No Margins, filenames, headers, footers, or watermarks

   Every attempt to export to a PDF (whether 1 page, 2 pages, or 30+ pages) results in a "This operation could not be completed" error.

   After exhaustedly searching Google and the Adobe forums in vain, I decided to find the root cause of the error. I logged the event in my Console, and found a reproducible error. It seems when Adobe started re-writing the app in Swift, UIImagePickerController was more forgiving. However, as of Swift 4+, an execution error occurs if the timing is too close when the completion is set to nil.

   The specific error is:

   errors encountered while discovering extensions: Error Domain=PlugInKit Code=13 "query cancelled" UserInfo={NSLocalizedDescription=query cancelled}

   A probably string in the code looks like:

   func imagePickerController(picker: UIImagePickerController, didFinishPickingMediaWithInfo info: [String : AnyObject]) {}

   And for Swift 4+ (4.2 or later) that should be written as:

   func imagePickerController(_ picker: UIImagePickerController, didFinishPickingMediaWithInfo info: [UIImagePickerController.InfoKey : Any]){}

   Alternatively, a one second delay should be sufficient as well:

   func imagePickerController(_ picker: UIImagePickerController, didFinishPickingMediaWithInfo info: [String : Any]) {

   if let image = info[UIImagePickerControllerOriginalImage] as? UIImage {
   
       picker.dismiss(animated: false, completion: nil)
       DispatchQueue.main.asyncAfter(deadline: .now() + 1.0, execute: {
           self.discussionImage.image = image
       })
   }
   

   }

   Since I cannot see the code, also ensure the delegate is set to self by implementing pickerview.delegate = self on viewDidLoad.

   I’ve attached the console so you can see the error timing for yourself.

   Thank you for fixing this!

   Mac OS 10.15.3, Bridge 10.0.3.138

   I haven't been able to generate a PDF from a stack of PSD files for the last couple of versions of Bridge. This worked well in Version 7. (I also tested the same procedure with a stack of JPG and a stack of TIFF files to ensure it wasn't a read error.)

   When using a custom template in the Output module, my settings are:
   • 2188x2875 px
   • 300 PPI
   • IQ 10
   • 1 Column x 1 Row (one image per page)
   • No Margins, filenames, headers, footers, or watermarks

   Every attempt to export… more

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   16 votes

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2. Output doesn't export to PDF (grayed out)

   Although all files are selected and every setting is filled in, the knob 'Export to PDF' stays unselectable (grey)

   7 votes

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   3 comments  ·  PDF OUTPUT  ·  Delete…  ·  Admin →
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   NEED MORE INFO  ·  Abhishek Seth responded

   Request you to share a screenshot of the issue with abseth@adobe.com

3. Output Module 'Reset' button greyed out

   I'm on the latest version of Bridge, and sometimes the Output Module 'Reset' button is greyed out even when there is content on the pages.

   Several times I've had to restart Bridge just to create be able to start making a new output PDF with new content...

   It happens sporadically, so unfortunately I don't have a screenshot to show.

   4 votes

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   2 comments  ·  PDF OUTPUT  ·  Delete…  ·  Admin →
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4. Error: "Generate pdf failed due to unknown reason"

   Everytime I try to output any number of files, I receive this message. I've tried creating a pdf with 1 and 12 images but neither seems to be working. Everything is up to date. Just a simple 2x2 pdf layout

   Tried uninstalling and reinstalling and restarting the computer.

   Anyone else having this issue?

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   3 votes

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   3 comments  ·  PDF OUTPUT  ·  Delete…  ·  Admin →
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5. GoPro .DNG converted from .GPR are flipped horizontally in PDF Output but not .JPG
   3 votes

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   BUG- WE HAVE THIS  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   We are aware of this issue and is in our backlog.

6. The data size of PDFs exported from Brige is large.

   The data size of PDFs exported from Brige is large.

   Compared to PDFs exported with the previous version 2022, the data size of PDFs exported with the current version 2023 is very large.
   We have tried changing the resolution, reducing the image quality, and many other things, but the data size is very large no matter which conditions we use for exporting.

   旧バージョン2022で書き出したPDFに比べると現バージョン2023で書き出したPDFのデータサイズが非常に大きくなります。
   解像度を変更したり画質を落としたり色々と試してみましたが、どの条件で書き出してもデータサイズが非常に大きくなります。

   The settings of the attached PDF are as follows.

   A4 size 2 page PDF
   30 JPEGs
   3 columns x 5 rows
   Resolution: 150ppi
   Image quality: 8

   Adobe Bridge 2023 Ver. 13.0.2.636
   Adobe Bridge 2022 Ver. 12.0.3.270
   macOS 11 big sur

   The data size of PDFs exported from Brige is large.

   Compared to PDFs exported with the previous version 2022, the data size of PDFs exported with the current version 2023 is very large.
   We have tried changing the resolution, reducing the image quality, and many other things, but the data size is very large no matter which conditions we use for exporting.

   旧バージョン2022で書き出したPDFに比べると現バージョン2023で書き出したPDFのデータサイズが非常に大きくなります。
   解像度を変更したり画質を落としたり色々と試してみましたが、どの条件で書き出してもデータサイズが非常に大きくなります。

   The settings of the attached PDF are as follows.

   A4 size 2 page PDF
   30 JPEGs
   3 columns x 5 rows
   Resolution: 150ppi
   Image quality: 8

   Adobe Bridge 2023 Ver. 13.0.2.636
   Adobe Bridge 2022 Ver. 12.0.3.270… more

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   2 votes

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7. Export to PDF save window closes with direction bottoms

   Bridge 2023 has had a bug with its save window.
   When any of the arrow bottoms are used, it closes the window.
   Makes it difficult when changing or editing the SAVE AS: files name.
   this issue is only happing to the 23 and not of the older versions.

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8. PDF Contact Sheets are way too big (>100MB), no mater what dpi is selected

   V13.01.583 Mac OS 12.6.1

   2 votes

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9. Error: "Generate pdf failed due to unknown reason"

   Every time I try to output any number of files, I receive this message. I've tried creating a pdf with 1 and 12 images but neither seems to be working. Everything is up to date. Just a simple 2x2 pdf layout

   Tried uninstalling and reinstalling and restarting the computer.

   Anyone else having this issue and found a solution?

   2 votes

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10. Can not export contact sheet to pdf. Loads forever and is not working. Works when there is less than 10 images on the contact sheet.
    2 votes

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11. Adobe Output Module says files are moved or missing, they are not.

    Make output module work

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    2 votes

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12. output module issues

    Issues in Output Module
    - Text fields for header / footer text are (still) far too short.
    - If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
    - Crash on generating PDF

    Can't work with CC2019, too many issues. Going back to CC2018 for the time being.

    Mac OS 10.13.6 / Bridge 8.1.0.383

    2 votes

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    NEED MORE INFO  ·  Abhishek Seth responded

    Please submit the crash report for us to investigate the issue.
    The header and footer has space for 30 characters after which is begins to hide the items on the left.
    Also please share the locale in which you are using Bridge

13. Color inconsistency in output module

    In german version of Bridge CC2018 and CC2019 color in output module is not correct. Viewer is okay, contact sheet viewer darker and oversaturated, PDF horrible darker and much oversaturated. Last time it was working correctly was in Bridge CC 2017. Horrible Bug, impossible to use Output Module. Might be seen best on wide color gamut screens like Eizo CGs.

    2 votes

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    BUG- WE HAVE THIS  ·  Abhishek Seth responded

    We are aware if this issue and are working on it

14. No more compression options in the Bridge Output Module

    I used to be able to select JPG compression when I output to PDF, and my multi page documents were always under 5mb. What happened to the compression options? They are no longer there. My PDFs are now over 25mb, and that is after reducing the quality significantly. PLEASE bring back the compression options.

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15. Right Arrow-key bug in file naming during 'Export to PDF' in Output Module

    I'm having a consistent problem when renaming a file name or just editing it in the file name field in the Export to PDF dialog window.

    When I have the cursor in the file name field, and use the right arrow key to move one character to the right, it performs a Cancel action and the Window disappeas, and I have to start all over again.

    This happens every single time, this is a very annoying bug that should be fixed immediately.

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    1 vote

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    0 comments  ·  PDF OUTPUT  ·  Edit…  ·  Delete…  ·  Admin →
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16. Output to PDF locks up if "Include Footer" is checked with no text

    Just noticed that whenever I create a PDF contact sheet with Bridge Output to PDF, if the "Include Footer" is checked but I had removed text from the Text field, then the process will hang around 25% and never complete. I have to always uncheck the "Include Footer" option for any PDFs without a footer (rather than just leaving the Text field blank) in order for it to function properly.

    1 vote

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    1 comment  ·  PDF OUTPUT  ·  Delete…  ·  Admin →
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17. PDF Export Stuck at 25%

    Exporting a PDF contact sheet is stuck at 25%. Same way I have always exported PDFs. Never had this issue before.

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    0 comments  ·  PDF OUTPUT  ·  Edit…  ·  Delete…  ·  Admin →
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18. After generating a pdf file from Output module it will not open in photoshop. error: could not open "filename.pdf" because of a disk error

    I have generated a proof sheet of images in the Output mode of bridge and tried to open in PS but it won't open and comes up with the error:
    could not open "filename.pdf" because of a disk error

    1 vote

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19. Output module header and footer displays incorrectly

    This happened several versions of Bridge ago. The header and footer placement that shows in the PDF output module are not accurate - they are not aligned. It took a lot of trial and error to get the text in the footer to be correctly aligned.

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    1 comment  ·  PDF OUTPUT  ·  Delete…  ·  Admin →
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20. Embedded Color profile corrupts CMYK color

    Preserving embedded color profile does not work with CMYK files, this used to work until Adobe 2018 ( worked up til 2017)
    Attached is a PDF with the same image output to a PDF in RGB & CMYK.
    Why hasn't this been fixed yet?

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    1 vote

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    0 comments  ·  PDF OUTPUT  ·  Edit…  ·  Delete…  ·  Admin →
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