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Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
78 results found
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Moving files to new folder
I create a new folder and then select several images to drag and drop. When i drag and drop it ends up dropping all images in the folder not just the selected ones. Anyone know why!? There is a lam edit-cut-edit-paste work around but this isn't ideal #firstworldproblems
1 vote -
Bridge CC 19 does not show external drive in folders
Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.
2 votesCan you please check if these folders are visible in finder\explorer and bridge CC 2018.
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Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10
Bridge CC 2019 Windows 10
Open file command not working
Double clicking on icon does not open file.
All file associations in preferences are correct.
Bridge is all but useless.1 vote -
scrolling in bridge is still broken.
Latest update did not fix the scrolling bug again. Scrolling is still infuriatingly jumpy.
PLEASE find someone, ANYONE, a temp, a student, a janitor, someone to look into this. the NEEDS to be fixed.
Attached for reference, shows you the SMALLEST scrolling 'tick' you can move.
This is 320px!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
thank you.
7 votesCan you please let me know in which panel you are facing this issue.
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Label color changes to white
I've labeled my images Green when all is done with the image. After some time the Green label changes to white. I don't know if that happens to other colors.
2 votesCan you please let me know the Bridge version you are using. Also did you apply labels and are viewing the files in the same version of Bridge?
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Camera RAW tools where shown incorrect
I updated my Mac to Mojave. Now i see no tools e.g. like the magnifying glass or the brush size. Camera RAW only shows me the cursor in every category.
This error first appears after the update.
1 votePlease let us know if you are facing any issues with Adobe Bridge
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Bridge won't import images from camera any more?
Last week, I could import all images from my camera (Canon 5Ds and a 650D). Now I cannot import images from either camera? Gets to the import dialogue box and essentially freezes. I need to open control panel to shut it down. Have tried uninstalling and reinstalling.. still has the same issue. :(
2 votesRequest you to reset preferences and let us know if the problem persists.
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Output doesn't export to PDF (grayed out)
Although all files are selected and every setting is filled in, the knob 'Export to PDF' stays unselectable (grey)
7 votesRequest you to share a screenshot of the issue with abseth@adobe.com
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PDF Output
Output to PDF thumbnails needs a color profile setting you can adjust. Current Bridge CC 2019 is terrible. The images are always too dark and over saturated. Clients don't understand. This needs immediate attention.
The top layer is from Photoshop ContactSheet II. The bottom layer is Bridge.
1 voteRequest you to share some sample files with abseth@adobe.com
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Cannot copy or move files
When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update
2 votesRequest you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.
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Preferences - Thumbnails - Details
Please make sure that when the Show is checked that they do show. I have checked the Show Date Created, Date Modified but they do not appear when viewing the images in Bridge.
1 voteCan you please reset Bridge preferences, and then purge cache for these files and check if it solves the problem
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output module issues
Issues in Output Module
- Text fields for header / footer text are (still) far too short.
- If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
- Crash on generating PDFCan't work with CC2019, too many issues. Going back to CC2018 for the time being.
Mac OS 10.13.6 / Bridge 8.1.0.383
2 votesPlease submit the crash report for us to investigate the issue.
The header and footer has space for 30 characters after which is begins to hide the items on the left.
Also please share the locale in which you are using Bridge -
can't hide application window
Since the update to CC2019 the Bridge window always stays in front when I try to switch between applications using cmd-tab. Even if click on a window from a different app the Bridge window refuses to go away and stays on top.
The only way to hide the window is via the cmd-H command - and when going back to Bridge I have to open the window from the dock.
(In Mac OS 10.13.6, latest Bridge version)Highly inconvenient to work like this. Please fix!
1 voteCan you please try resetting Bridge preferences, restart the machine and check again.
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Audio
Audio on moves either will not play, or plays extremely loud interference only.
1 voteWe would need more info to debug this issue , can you please share some sample files with abseth@adobe.com
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Bridge crashes on closing
I'm working in with Bridge 2019 on a Dell machine running Windows 7. When I close bridge, I get TWO error messages stating that "Bridge CC 2019 has stopped working". I have the same problem with InDesign, but not with Illustrator or Photoshop.
1 voteHi, Please let us know if you are still facing this issue with Bridge. Thanks.
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"Open Files Photoshop Layers" is not working anymore in CC 2019
"Open Files Photoshop Layers" is not working anymore in CC 2019
it only opens one file.3 votesPlease share more details of the Bridge workflow which is causing problems at your end
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Edits don't show in thumbnails
In the new Bridge (v 9.0.1) the thumbnails don't reveal my edits. I can see that the image has been edited, but the edit doesn't load, or it takes very very long. Even if I click on the image in Filmstrip mode or Preview mode, the image appears as the original raw (it looks unedited). I updated yesterday and it went from slow to not loading at all. I am forced to use version 8.1 which loads very fast.
1 voteCan you please share the file formats and the application in which you are editing these files. Also can you please send some sample files at abseth@adobe.com
This will help us recommend a resoultion.
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open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open RAW files to double tap mouse from expl. windows - error driver graphic card
- Problems "No disk"
2 votesPlease let us know the version of Adobe Bridge that you are using.
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Moving Files
After updating to the 2019 version of Bridge, whenever I move video files to an external hard drive Bridge moves the file but leaves a copy of the video behind. As if it copied it, instead of moved. The thumbnail for the file left behind changes to an icon of VLC, as it's the app I have set to open video files. This gives me an extra step of manually deleting the file. The moved file on the external hard drive is fine, thumbnail and all. When I open Bridge 2018, everything works as expected.
1 voteRequest you to share a sample file with abseth@adobe.com
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COPY TO fails to copy
The "Copy to" accessed by right clicking on an image thumbnail and used to copy images to another folder fails to copy anything.
2 votesIs this happening with all the files or a specific set?
- Don't see your idea?