Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

78 results found

  1. Importing from CF Express Card using Photo Importer

    The CF Express Card Reader (Sandisk) is not recognised and will not import photos from a card.

    Operating System Mac OS 10.15.7

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. why can't i open a raw file direct to photoshop

    når jeg åbner raw filer i bridge efter lyser programmet en app for at kunne læse filen .går jeg tilgengæld edit og vælger develop in photoshop køre det

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Creative Cloud libraries error, "To use CC libraries, you need to be logged into a CC account."

    Although I am logged into my CC account, I continue to receive this message in Bridge. Fairly annoying. I like working in Bridge, and would enjoy seeing my CC libraries. I thought the update would fix the issue, but alas, the situation remains unchanged.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Thumbnails flickering in Bridge 2020/Mac

    Bridge thumbnails show as flickering gray boxes instead of images. video screen grab attached. iMac Retina 5K 27" late 2015 Mojave 10.14.6

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. File type associations

    File type associations not working when updated to Bridge 10, no options to set them and didn't copy any preferences from previous version

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. full screen preview after pressing spacebar is totally unusable due to a major glitch, looks like screen is broken as the image displayed

    just fix the fucking thing please, about to change to Lightroom permanently as this is tasking far too long to get sorted

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. scripting broken in 10.0.0.124

    Hangs when attempting to run a custom script. Ran fine in 9.1

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  SCRIPTING  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bug: 2019 update removes Bridge / Tools / Photoshop Menu

    MacOS
    Installed Photoshop and Bridge CC2019 (psc 20.0.4)
    Noticed that Tools/Photoshop menu missing. Deal breaker for me.
    Reset preferences, restarted. No luck.
    Reverted to Bridge v 19.1.8. No luck.
    Reverted to Photoshop v 19.1.8 - Tools / Photoshop menu is back, working as expected.

    Will wait for an update with this fix mentioned in version notes before updating.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bridge CC 2019 Not Responding

    Constantly seeing the "not responding" error and/or unacceptable waiting times and/or total crash in both Bridge CC 2018 and 2019. Unfortunately Bridge is completely unusable.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unable to open multiple files through Bridge

    I can no longer work on multiple files in camera raw then open into Photoshop. If I try to open from Camera Raw nothing happens. If I try to open through Bridge it tells me the file can't be found - even though I'm looking right at it!

    If I open one file in Camera Raw and then open into Photoshop it works, multiples do not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please let me know if resetting preferences helps.

    Else please send me some sample files at abseth@adobe.com for investigation.

    This workflow is working fine at our end.

  17. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Tiff does not show in Preview and Open With will open Elements 2018 but no image opens in Elements

    I have Bridge 2019 9.02. 219. Thumbnails in film strip are okay but when I click on a TIFF only TIFF logo shows. psd's and jpeg's show.
    When I try to Open With Elements 2018, Elements will launch but no picture will appear.
    Have opened same picture direct from Open in Elements Editor and they are fine. This problem exists with all file types.
    On iMac with 10.13.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Are you unable to open up the file in default program?
    Also is this for all file formats
    Can you please reset Bridge preferences and try again.

    Regards,
    Abhishek Seth.

  20. favorites panel

    Favorite Panel. resets every time I close/open bridge.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base